Fergus Club Palmanova Park

Lovely family holiday - thank you Stayed here 6-13th, arrived around 3.35pm. Welcome was friendly, checked in straight away, we stayed in a Magnus room on ground floor over looking the pool was perfect for a pram & family hot tub on balcony was an added touch, plus fridge, kettle, coffee machine! Spacious room! Positives : Hotel had eveything you needed. Staff were great, they would go extra mile if you needed help. (Reception lady helped us get tape / superglue to fix daughters toy) Pedro on the entrance to the restaurant went to find sweets for my son as they weren’t on in the restaurant one day Amarmdo in the snack bar man was friendly Claudia animation staff lady amazing/ never still! Great size pool & slides too Location - 10 minutes to beach & lidl, taxi to magaluf €8-10 took 10 minutes Food & choice if drink good. Late check out €60 till 6pm if availability Towel hire by pool €10 per towel with 3 changes per week Negatives: (No negatives as such just little tweaks) Pool never opened until 10am - 9am would be good Plastic cups & no branded alcohol No gate on balcony for children if pool view ground floor

Booked through ******* and stated that the room slept 4, but did not specify it was 2 adults and 2 children. The whole point we booked was to all be in one room. Very disappointed and staff did not help find solutions, just said no.

Clean hotel, room with a pool view was nice and modern. The hotel is very family orientated.

The all inclusive food options were very repetitive so we ate out a couple nights food wasn’t very detailed that was out so struggled to know what I could feed my 10 month old

Unhappy stay We arrived on Saturday evening and when we went into our room there was a puddle all over the floor and bed. Tue roof was leaking. My 8yr old actually tripped and hurt her arm in the water. We were moved to another room. 2 days later we returned from the pool to a leak in our new room. We had to get moved yet again. My daughter is autistic and found all the moving very upsetting. We also had to shower in tepid water on one evening as there was no hot water. This hotel is supposed to be 4 star and there was also at least 2 leaks in the restaurant after a rainy evening and one dropped into my food. Very unhappy.

A pleasant hotel on the outskirts of the resort, but still within easy walking distance of everything. We visited in September and the hotel appeared to be winding down for the season with some small maintenance issues to fix, but the staff were great and added a couple of really nice personal touches during our stay. We would visit again, but maybe not for the price we paid for our last minute booking.

Stayed here for 3 nights all inclusive with a few friends. Plenty of choice of foods at the restaurant and snack bar was frequently replenished during the day. Staff were friendly at all areas of the hotel. A short walk into the Palmanova resort where there was plenty of restaurant choices and a choice of shops. Would return to the hotel with family as the kids club seemed to be quite active and the pool and facilities was suffice to keep everyone entertained.

it is a good hotel when you come with your family. Food for children (it is very good, especially with small children), kids club (with very kind staff). We will definitely come back