Globales Panamá

Avoid this hotel, don't waste your money on it, you will end up going out for food and drinks, All the drinks I tried where terrible, lager is mahou, it's awful, I couldn't drink it, wine, that was even worse it was out of a tap, absolutely disgusting, even the soft drinks like pepsi max waa awful, The Room: Bathroom needed a refurb filthy sealant around the shower., only positive was the beds were comfy Not enough sunbeds, I could not be bothered to have a war to try and get one. We are definitely not returning to this hotel, We asked to change our board basis and remove the all inclusive, but the hotel refused and jet2 would not help with this. Very dispointing service from Globales and jet2.

Best location. So super atmosfera make Dana animation womanso clean room. Lovley food. The best sangria in hotel nicie and friendly staff. Best ppl Dana plus all barman’s ♥️

Good location , fab rooms. Entertainment especially Dana excellent

Would never return here and would not waste my money. The reviews the past week have surprised me, but once you scroll down, all of the other reviews are true. All of the reviews about the awful food are completely true, everything was cold. Whoever replies to this complaint will most likely say they provide microwaves for "those who like their food hotter" which is ridiculous as of course everyone would like their food hot. Ate out a lot or just didn't eat at all as we couldn't stomach the food. Paid €50 euros for a safe (you get €10 back) which didn't work for the first night and had to wait for someone to come and fix. Then we had to wait in room for someone to fix tv. Massive gap under the door which we think let in all the mosquitos and bugs we had to kill (these dead bugs were still there at the end of the week as the cleaners didn't clean the floors or anything other than making the beds and changing towels and bins) so we had to keep a towel at the bottom of the door at night. Final straw was ants all over the room, up the walls, on towels, in shower and reception refused to move us to a different room. Waited an hour for a "technician" to arrive which eventually was a cleaner with mosquito spray who then blamed the ants on us as we had "food" in our room (she had looked into my handbag and seen an empty sweet wrapper inside even though the bag was located on the side of the room there was no ants) and just left us to spray the room. So then we couldn't stay in the room as it was hard to breathe. What made it worse was I believe her name was Tony on reception, I could have misread, was so rude it was unbelievable. She even went onto say that they won't offer us another room as "they might all have ants in there too" and "you want a new room just because of ants?!". Honestly- just believe all the bad reviews you see as they're not lying. Dirt everywhere, awful food, thin walls and 100% not a 4 star hotel. Oh and almost forgot, the 2 massive bogeys that were smeared in the tiny lifts :) The deflection in the response from whoever replies to these trip advisor reviews is hilarious, some ownership and improvement would be honestly be more respected. Other reception staff friendly though. Overall stay here if you're okay with a 2/3 star experience you want to pay nearly £1700 for. I've stayed in 3 other hotels in Palmanova for same money which were dramatically better.

Hotel is in a good location clean friendly staff food is average for an all inclusive hotel is small so when big groups are there it can be very annoying and loud near the pool but that's not a fault of the hotel its the people that have no thought for anyone else id say but overall a good hotel

Great hotel staff Great and food good bar staff jose and Delores was very nice and also Dana on entertainment she was so nice and funny

Good hotel,very clean,rooms cleaned everyday,friendly staff,just a couple of observations,got to reception staff not very informative,didn't tell us where the room was,and didn't explain the token system for drinks properly,the food was very average,the self service drinks Pepsi,sprite had a funny taste as if they were stale or the pipes hadn't been cleaned,also the all inclusive cocktails were terrible,don't bother

Unfortunately, our experience was disappointing overall. On the first day, the shower drain was blocked, causing water to flood the bathroom, and it took 24 hours for the issue to be resolved. The food selection was poor, with chips served alongside most meals. Upon check-in, guests are given a token to exchange for a plastic drinks cup at the bar. At the end of the evening, you must return the empty cup to retrieve the token before you can order another drink. This system appeared to be more about reducing staff workload than guest convenience. The balcony patio furniture was marked with cigarette burns, which was unacceptable. Although the room was cleaned daily, essentials such as shampoo, tea, and coffee were not replenished. The pool does not open until 10am, so early swims are not possible. Breakfast is only served from 8am–10am, and leftover breakfast food is later placed around the pool area. There was usually only one member of staff working behind the bar, resulting in delays, and non-alcoholic drinks and cocktails incurred additional charges. To be fair, the staff themselves were pleasant, but they were clearly overstretched and constantly busy. Overall, this hotel does not meet four-star standards in my opinion — I would rate it closer to a two-star experience.