After a rough night at a previous hostel, I arrived at Mateus with low expectations. Let me tell you, Mateus completely blew me away! The staff's courtesy shone through from the very beginning. Despite arriving well before check-in, looking travel-worn and frustrated, they kindly allowed me to store my luggage. They even checked in on me (without being intrusive) to see if I needed anything. I also had the privilege of a delightful conversation with the owner and another guest, which truly added to the warm and welcoming atmosphere. Location? Perfect! Mateus sits within walking distance of Fontainhas' charming restaurants, pubs, and cafes. It's the ideal blend of historical charm and modern comfort. The rooms themselves are well-equipped with all the necessary amenities. The complimentary Wi-Fi was a lifesaver, especially considering the spotty mobile network coverage in the area. But what truly sets Mateus apart is its character. Scattered throughout the hotel are hidden nooks and crannies waiting to be discovered. Curl up with a book and a cup of coffee in the common area, browse through their charming library (a small bookcase, but full of character!), or relax in the tranquility of the backyard garden. The staff went above and beyond by recommending hidden gems to explore and providing a must-try list of local delicacies. If you're looking for a place to unwind, feel welcome, and experience the true spirit of Fontainhas, look no further than Mateus. It's a hidden gem waiting to be discovered!