Laz' Hotel Spa Urbain Paris Reviews

Response from Property: Thank you so much for your wonderful review!We are delighted to hear that you enjoyed our convenient location, the spacious and clean room, and the comfort of your bathroom. It is especially rewarding to know that our team's helpfulness and service made such a positive impression on your stay.Thank you for your kind recommendation, we truly appreciate it and look forward to welcoming you back on your next trip to Paris!Céline and her team

Response from Property: Dear Mayuree,Thank you so much for your wonderful review and perfect rating! We are delighted to hear that you had an amazing stay and enjoyed our facilities, especially the pool and its relaxing atmosphere, it’s also a real pleasure to know that our team’s friendliness and warm welcome contributed to making your stay even more enjoyable.We truly appreciate your kind words and look forward to welcoming you back very soon for another great visit!Céline and her team

Response from Property: Thank you so much for your wonderful review! We are delighted that you enjoyed our breakfast, the cleanliness of your room, and our spa, your recommendation means a lot to us!We look forward to welcoming you back to our hotel very soon.Kind regards,Céline and her team

Response from Property: Thank you very much for your wonderful 10/10 rating!We are delighted to hear that you enjoyed your stay and appreciated our convenient location. Your kind feedback means a lot to us and motivates our team to continue providing the best possible experience for our guests.We hope to welcome you back again soon!Céline and her team

Response from Property: Dear Customer,Thank you for your kind feedback! We’re glad you enjoyed the convenient location and your stay in our cozy room. We hope to welcome you back again soon!Céline and her team

Response from Property: Dear Customer,Thank you for your feedback! I’m glad to hear that you enjoyed the spa area and appreciated the treats in the lobby, as well as the free filtered and sparkling water.We would love to welcome you back, and if there's anything we can do to make your next stay even better, please let us know.Looking forward to seeing you again soon!Best regards,Céline and her team

Response from Property: Dear Madam,Thank you for your feedback. I’m really sorry to hear that the noise from the delivery zone disrupted your rest. That is certainly not the experience we want for our guests.We appreciate you bringing this to our attention, and I will make sure to share your concerns to find a solution. If you plan to stay again, please let us know in advance, and we will do our best to arrange a quieter room for you.Once again, my sincere apologies for the inconvenience, and I hope we can make your next stay a much more pleasant one.Best regards,Céline and her team

Response from Property: Thank you very much for your kind feedback.We are glad to hear that you appreciated our friendly staff and that we were able to accommodate your early check-in. It is also great to know that you found our location convenient.We are sincerely sorry for the issue you experienced with the bathroom mirror light. This is not the standard we aim to provide, and we will address it promptly with our maintenance team.We hope to have the pleasure of welcoming you again for a fully seamless stay.The Laz' team

Response from Property: Nous vous remercions chaleureusement pour votre excellente note et votre magnifique commentaire.Nous sommes ravis d'apprendre que vous avez passé un superbe séjour parmi nous et que vous avez apprécié notre emplacement idéal, à proximité de la gare Saint-Lazare et des principaux points d'intérêt du quartier. Nous sommes également heureux que le calme, le charme et l'atmosphère cosy de l'hôtel aient contribué à rendre votre expérience agréable.Votre satisfaction concernant la propreté, les équipements et la qualité de notre service est une belle récompense pour toute notre équipe.Au plaisir de vous accueillir de nouveau lors d'un prochain séjour à Paris.L'équipe du Laz'

Response from Property: Thank you very much for your kind feedback!We are delighted that you enjoyed your stay and that you found our hotel very good. It is also wonderful to hear your positive comments about our reception team—they will be very pleased to know their friendliness made a difference.We hope to have the pleasure of welcoming you again soon.The Laz' team

Response from Property: Thank you very much for taking the time to share your detailed feedback.We are delighted to read your positive comments regarding the service, cleanliness, and the comfort and practicality of our family room. It is also great to know that you found the team welcoming and friendly.However, we are sincerely sorry to hear that you were disappointed with the breakfast. This is quite surprising for us, as we generally receive very positive feedback about it, but we fully respect your impression and will certainly share your comment with our team in order to review and improve where needed.We hope to have the opportunity to welcome you again and offer you an even better experience on your next stay.The Laz'team

Response from Property: Thank you very much for your 10/10 rating!We are delighted to know that you had a very satisfying experience with us. Your positive feedback is greatly appreciated and encourages our team to continue delivering the best possible service.We hope to welcome you again very soon.The Laz'team

Response from Property: Thank you very much for your kind comments.We are delighted to hear that you enjoyed your stay and appreciated the pleasant, quiet, convenient, and comfortable environment of our hotel. Providing a relaxing and enjoyable experience for our guests is our top priority, and your feedback is greatly appreciated.We look forward to welcoming you back on your next visit.The Laz'team