Metropol Reviews

There was a problem with the check-in; he told me that my name was not on the reservation. He seemed to become nervous, and although I tried to communicate politely, he kept refusing. When I contacted customer service, they confirmed that there was indeed a reservation. The second issue was that, upon checking out, I had to return the room key card. Third, the furniture was very old and worn out. Fourth, the city tax was supposed to be €22, but he charged me €32. It was a very bad experience.

Good to love ,bery near to Metro station

Location wise is very good since its nearby with the train station gare du nord. Also nearby to shops to eat and any groceries store. The room is a bit classic mode and maybe not so well mantain since the water drainage at the sink is very slow.

1. The room is big but dirty , full of dust and insect. 2. I booked a room for 3 persons, but only 1 plug in the room , and 1 in toilet (which is not working) so I wasn't able to charge my phone 3.The old man reception seems to doesn't really give a damn about what you talk and not friendly. 4.Nothing in the room except very little soap shampoo and towel. But location is great

Nice place. Good stay

for this price range and location i wont complain anything

Poor service

Hotel staff friendly hotel great location room size good, house keeping poor, no hot water in shower, elevator tiny , barely enough room for two people and bags

I do love this hotel.It's unbelievable that the distance from here to the Paris North train station so close. Also next to a lot of bus and underground. Moreover, the bed is very soft and clean. Also, the bathroom is satisfied with bath. The only problem is when I leave hotel, I must Return my room card and when I come back at midnight I use the ring over ten minutes then staff come.I understand it is midnight, but if necessary Maybe some guests don't need to be asked to return the card.

The front office worker there were nice with us. But it’s unbelievable that’s they give a room like this to a customer. The bed was full of bed bug. And after sending a email the hôtel we even didn’t receive an explanation about this incident. I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL!

The hotel is not clean and also different from its pictures

It was good for the price we paid. The location is good Not too far from attractions.

Great hotel

good and clean