Ibis Budget Paris la Villette 19EME

We weren't expecting much as this hotel was listed as a budget hotel, and yet despite our low expectations, everything was extremely atrocious. Below I will detail the various horrible experiences we had during our stay. 1. First, and most importantly, room service tried to unlock our luggage when we were away. On the first day of our stay, we found that the number on our luggage locks were different from when we left the room. Cleaning staff tampered with our locks! We changed the passwords immediately. Luckily, our belongings were safe and we escaped relatively unscathed. 2. Staff were extremely impolite and unwelcoming. They were extremely hesitant to give us towels. The receptionist rolled their eyes at us even when we told them repeatedly that they had only given us 1 towel for 3 people! We weren't allowed any extra towels (more than 3) either. 3. The shower door was leaky, causing water to flood our room every time we so much as turned on the shower! Coupled with the fact that they refused to give us extra towels, the floor became a huge slipping hazard. The shower door was also transparent. 4. There is no store room provided for check out. We had to pay 14€ to store our luggage in 2 dingy lockers that barely fit our largest luggage (which is still rather small). The lockers were confusing to use, so we asked for help from hotel staff, but they shrugged and told us they didn't know how to use the machines! The very machines that were in their place of work! Is it not the staff members' job to help customers navigate the ins and outs of the hotel? 5. Bugs! Many tiny, black bugs flying around in the room! 6. The room was incredibly stuffy, even with the air conditioner on. Don't waste your money. You deserve better than this appalling treatment.

I was afraid to get to the hotel in the evening.

Not bad if everywhere else in town is full. Pretty basic, average breakfast, quite expensive for what you get.

Nice for short visits..need hooks to hang clothes and towels

The property is old, basic and very budget. If you keep this in mind then it’s an ok stay. Staff were friendly and helpful.

Although I tried to adjust the air-con, but the room was still too hot. If you open the window, it just to noisy. No hair dryer in the room. You need to borrow from front desk and return within 1 hour.

It was a Buget hotel --- so you get what you expect. Had a bed and a bathroom which was all we really needed.