Libertel Austerlitz Jardin des Plantes

Libertel Austerlitz Jardin des Plantes Reviews

Libertel Austerlitz Jardin des Plantes

12 Bd de l'Hôpital, Paris, 75005, FranceView Hotel Details
Libertel Austerlitz Jardin des Plantes
Libertel Austerlitz Jardin des PlantesLibertel Austerlitz Jardin des PlantesLibertel Austerlitz Jardin des Plantes
Check available rooms for your travel dates
We Price Match
1 night

Libertel Austerlitz Jardin des Plantes Guest Reviews

4/5
Very Good
124 review
Verified reviews
Location4.2
Amenities3.9
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All Reviews(124)
Positive reviews(117)
Reviews with photos/video(7)
Great service(7)
Easy to get around(6)
Convenient location(6)
Clean and tidy(5)
Close to metro(5)
Negative reviews(7)
Anonymous User
Comfort Room
Stayed in Dec 2023
Couples
2 review
4.0/5
Very Good
Posted on Dec 23, 2023
Friendly and accurate attention from the personal at the reception
Response from Property: Dear Anonymous User,Thank you for this kind review.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We look forward to welcoming you back again in the future. Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
CES511
Cosy Double
Stayed in Jul 2023
Family
3 review
3.0/5
Posted on Jul 23, 2023
Reasonable price and nice location. Easy to find and accessible access to restaurants
Response from Property: Dear Guest, Thank you for taking the time to share your review.We are glad to hear that you found our location convenient and appreciated the reasonable price. Our hotel is indeed situated in the heart of Paris, with easy access to various restaurants and public transportation options. We strive to provide a comfortable stay for our guests while maintaining affordability.It would be a pleasure to welcome you again. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Stayed in Jul 2023
Friends
3 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Nice hotel Warm welcoming Luggage storage service is available
Response from Property: Dear Guest User,It's a real reward to receive such a great review.We're delighted to hear that you found our staff welcoming; they strive to make every guest feel at home. It's also great to know that our luggage storage service added convenience to your stay. We take pride in these services and are glad they met your expectations.We look forward to welcoming you back in the future for another pleasant stay,Geoffroy - Libertel Austerlitz Jardin des Plantes
Globetrotter20
Cosy Double Room
Stayed in Jul 2022
Business travelers
31 review
4.5/5
Great
Posted on Jul 29, 2022
Nice local hotel just opposite of Austerlitz railway station. Excellent front desk service . Room are small but convenient and clean . Nice breakfast .
Response from Property: Dear Guest, Thank you for your feedback.We do our utmost to ensure that our guests always have a pleasant experience with us and it is rewarding to receive your positive feedback.We would be thrilled to count you among us once again.Kind regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Double Room
Stayed in Sep 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 5, 2022
Great location to the train station. Enough space for 1 person.
Response from Property: Dear _Tskra1J7Pi9****,Thank you for your positive review.We are glad to know you had a good experience with us and that our location with nearby transport options nearby was ideal for your requirements.We look forward to seeing you again in the future.Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
shyam sunder
Cosy Single
Stayed in May 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on May 12, 2023
Hotel staff friendly. Near market Metro station Good good
Response from Property: Dear Shyam Sunder,Thank you for taking the time to review your stay.We're delighted to hear that our staff made a positive impression with their welcoming attitude and that our proximity to the market and Metro station added convenience to your visit. It's great to know that the food in the area met your expectations, enhancing your overall experience in Paris.We look forward to welcoming you back on your next visit.Best wishes,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Comfort Room
Stayed in May 2024
Friends
7 review
4.5/5
Great
Posted on Jun 4, 2024
I stayed for several nights and was very satisfied. There was no microwave or toothbrush so I had to bring my own.
Original TextTranslated by Google
Response from Property: Dear Mr Guest User, Thank you for sharing your experience with us.It is a pleasure to know you had a pleasant experience.We have taken your comment into consideration. Feedback from our guests is always welcome as it helps us to identify areas in which we can improve.We are looking forward to welcoming you again. All the best!Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Double
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Very well maintained and renovated hotel. I had a room for 1 person but intelligently arranged. The bedding is quality, the shower tiled and new, as well as the furniture in the room. I will come back
Original TextTranslated by Google
Response from Property: Dear Guest User, We take note of this perfect appreciation. We are delighted to read that the room you occupied lived up to your expectations, in particular thanks to its intelligent layout and the quality of the bedding. It is also gratifying to know that the cleanliness and modernity of the shower and the furniture in the room contributed to your comfort. Our team strives to provide quality hospitality and service to make every stay memorable and it seems we succeeded during your visit. It would be a pleasure to welcome you again, Geoffroy - Libertel Austerlitz Jardin des Plantes
DenMar
Cosy Double
Stayed in Dec 2023
Solo travelers
13 review
3.5/5
Posted on Dec 25, 2023
I definitely won't stay here again, the cons outweigh the pros for me. On the plus side, the staff is friendly and helpful, the rooms themselves are clean and tidy. Disadvantages - poisoning after the first breakfast at the hotel with chills, fever and terrible health (a whole tourist day fell out, the ticket to the theater for the Nutcracker disappeared); and very poor sound insulation - every night there is constant noise in the corridors, scandals and sounds of repairs.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback.Please accept our apologies for the inconvenience that you experienced during your stay. We always encourage guests to contact our reception while you are on-site if there are any issues, so that we can deal with them immediately. Thanks for mentioning our team who always go out of their way to make our guests feel welcome.We haven't been reported any problem about our breakfast and we are regularly inspected by an independent laboratory that ensures all procedures regarding food safety and hygiene procedures are respected; we comply with all regulations and professional rules in this matter.Regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Privilege Room
Stayed in Jan 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 12, 2024
The room is not big, but there are many thoughtful details, including a hot water kettle
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for providing us with feedback about your recent experience.We are glad you had a comfortable stay with us, we would like to mention that we do have different categories and sizes of rooms. We would be happy to find you an alternative room more suited to your requirements on your next visit, don't hesitate to ask at reception.We hope to see you again in the future. Kind regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Double
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Very nice hotel, clean, quiet, friendly staff’
Original TextTranslated by Google
Guest User
Privilege Room
Stayed in Sep 2023
Couples
2 review
3.2/5
Posted on Oct 4, 2023
I ordered a large bed but got two small beds pushed together. The location of the hotel is good. It is relatively safe in the fifth arrondissement. Downstairs is the subway station and the Seine River. There are many restaurants downstairs, including French, Japanese and Chinese food. The facilities and services are so-so.
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for taking the time to review your stay.We are pleased to know that you found our location to be ideal. However, we regret that not everything about your room was to your liking. Please let us know of any issues as we want to ensure that every guest gets a good night's sleep, and we are always eager to assist in any way possible.We hope to welcome you back on future occasions.Regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
MaijiZ
Privilege Room
Stayed in Jul 2023
Friends
15 review
5.0/5
Outstanding
Posted on Jul 5, 2023
The location is very good and convenient, there are restaurants and McDonald's downstairs, and the subway entrance is just outside the door
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for such a positive review.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We hope to see you again in the future. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Guest User
Cosy Double Room
Stayed in Dec 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 6, 2023
It was a place I chose for the purpose of traveling alone! Above all, the subway was right in front, so it was convenient to move around, and it was nice that the grocery mart was close by! It's unfortunate that it's not soundproofed, but the overall facility is clean and the staff are friendly, so I had a good rest!
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to share your review.We are pleased that we were able to meet your expectations with our high standards and friendly team.We're really sorry to hear that you were disturbed during your stay and wish that we'd known while you were here; we'll always do everything that we can to make sure that you're as comfortable as possible.It would be a pleasure to welcome you again. Best regards,Geoffroy - Libertel Austerlitz Jardin des Plantes
Andrew D
Cosy Double
Stayed in May 2024
Couples
20 review
3.7/5
Posted on May 19, 2024
Good location but very small.
Original TextTranslated by Google
Response from Property: Dear Sir, Thank you for taking the time to write this review. Thank you for mentioning our location. We offer larger rooms in our higher categories. You can consult the surface area of ​​these in our description. We hope to have you among us again. Geoffroy - Libertel Austerlitz Jardin des Plantes