JIAYOUZHUBB
February 13, 2024
I have stayed in this hotel many times. The decoration and configuration of the hotel room are just like the guest house level in China in the 1980s and 1990s. However, I have always been greedy for the convenience of the location. There is a MONOPRIX supermarket on the right side of the hotel, a subway station not far to the left, and various restaurants around. Pharmacies and cosmetics...it is quite convenient for traveling, dining and shopping.
Because I have work obligations during the day, I thought I would go back to rest at night, so I wasn't picky, so I always chose this hotel.
But this stay was really disappointing. I booked a twin room, but as the booking page showed, it was subject to the hotel's arrangement. The reservation was made 40 days in advance. After the reservation was made, I called the hotel directly and said that since I was on a business trip with colleagues, I wanted a twin room. The hotel agreed and said that they had made a note.
On the day of check-in, we arrived at the hotel at 9 a.m., left our luggage and went out to do errands. We returned to the hotel at 8 p.m. and were told by the hotel front desk that there was indeed a note in the system saying that we wanted to reserve a twin room, but they did not reserve it for us tonight. , there are only two single rooms in the whole hotel, but we had to check out in the morning the next day and wait for other room types to be arranged for us in the evening, so we stayed in two single rooms on the first night, waited until the second night to negotiate, and then changed to a triple room. Shared room (extra bed type), changed to a larger single room on the third night, two people squeezed into such a small room...
We had to negotiate every night, and the result was that we would change rooms every night. Before we went out the next day, we had to collect our luggage and send it to the front desk + check out.
And the room they changed to every night was the only last-stock product from their hotel that day.
There is always a different person on duty at the front desk every night, and each time they say that the colleague they arranged for that day did not arrange the room properly.
Do the people who make these arrangements not bring their brains to work every day?
After staying for a few days, I had to go to the front desk to negotiate for nearly an hour every night, and then I was assigned to the worst room. I had to collect my luggage and check out the next day...
Super terrible stay experience...
This is the last time to stay, see you again!!!
(We were arranged to stay in a room on the 5th floor. There is no elevator in the annex building, and there is no hotel staff to help carry luggage upstairs. We have to carry it up and down by ourselves...)
Original TextTranslation provided by Google