Shangri-La Paris Reviews

A very nice hotel and room which the location is amazing and staff are extremely friendly.

I had breakfast on the terrace of my room while looking at the Eiffel Tower. Thank you for the wonderful experience.

I recently stayed at Shangri-La Paris and had a mixed experience. I had specifically paid for a room with a view, but unfortunately, for the first two days, I didn’t get the room I had booked, which was disappointing—especially considering the high standards expected from a luxury hotel like this. However, after raising the issue, the hotel finally provided me with the correct room. The next two days were much better, and I must say the view was absolutely breathtaking—definitely worth the wait. The iconic sights of Paris from the room were truly unforgettable, making the experience feel special. Overall, while the initial inconvenience was frustrating, the hotel did make up for it in the end with the stunning view I had originally hoped for. I’d recommend double-checking your room upon arrival, but once everything is sorted, the experience can be magical.

Excellent services. Room with view on Eiffel Tower.

very nice

Is very good and very nice , your hotel is good sir

The room was okay, but the front desk service was so-so. The experience was bad from check-in onwards! The attitude and service were just so-so! Before I even checked in, they reminded me that I had to check out at 12 o'clock. I said I knew, and then they asked if I had booked a car?!

From check-in onwards, everything was full of surprises. The hotel's welcome champagne was of excellent quality, and they even upgraded our room, which also held a delightful surprise. The hotel's location is superb, with views of the Eiffel Tower from the garden. Breakfast was perfect. Unfortunately, due to my itinerary, I could only stay one night. Next time I'm in Paris, the Shangri-La will definitely be my first choice.

The hotel was clean, and check-in was quick. The hotel breakfast had many choices, which the kids loved. Before checking in, I emailed the hotel to confirm the city tax we needed to pay. The hotel collects a deposit upon check-in; if it's not used, it will be refunded to your card upon check-out.

The hotel was exactly what you'd expect from a palace. This was my third time in Paris, and this time my main goal was to stay in a wonderful hotel. I was moved by the beauty of the 19th-century mansion, the view from the large terrace was stunning, and above all, the high level of hospitality made me feel comfortable. Upon leaving, I forgot one of my bags due to a lack of checking, but they called a taxi and delivered it to the airport. Thanks to the Shangri-La Hotel, my trip with my daughter became an even more wonderful memory. I hope to visit again next year. Thank you very much.

Upgraded the room type at my own expense. The service was really good and attentive. Every detail was superb. The welcome gift for the children made them very happy. It was a different Shangri-La.

Unbeatable environmental facilities

The hotel made a mistake in the order. After we found out, the communication was not smooth. We contacted Ctrip for many times to communicate and coordinate.

Hygiene: Very good