Hotel Villa Saxe Eiffel Reviews

Response from Property: Dear guest, Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay and enjoyed our buffet breakfast and welcoming staff.We truly appreciate your suggestion regarding our wellness and gym facilities. While we currently don't have an indoor pool or spa services, we’ll certainly take your feedback into consideration for future improvements.We hope to welcome you back for another enjoyable stay soon!Best regards,The Front Desk

Response from Property: Dear Sofxx, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our convenient location, close to the Eiffel Tower, as well as the nearby shops and restaurants.It’s wonderful to know that you loved our bar and lounge, with complimentary tea, coffee, and fresh pastries. We’re also thrilled that our team made you feel welcome!Your recommendation means a lot to us, and we look forward to welcoming you again soon.The Front Desk

Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are truly sorry to read about your experience and sincerely apologize for the level of service you encountered. This is certainly not the standard we strive to provide. Please be assured that your comments have been shared with our team, particularly regarding cleanliness and service, so that immediate improvements can be made.Regarding the early check-in, we completely understand your frustration. Please note that rooms are guaranteed from 3:00 PM. Accommodating an early arrival requires our housekeeping team to prioritize the preparation of your room ahead of others, which can impact the service flow for guests already staying in the hotel. For this reason, and to ensure the same quality standards for all our guests, an early check-in fee may apply. That said, we always do our best to offer solutions whenever possible.We are very sorry that your stay did not meet your expectations and hope to have the opportunity to restore your trust in the future.Kind regards,IlonaChief Marketing Officer Hotel Villa Saxe Eiffel

Response from Property: Dear Imch, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our prime location and the vibrant market just downstairs, it truly is a local favorite!We're especially touched that our night staff made you feel welcome and cared for after a long travel day. The story about the warm croissants at 1 a.m. put a big smile on our faces — that's exactly the kind of hospitality we aim to offer.We hope to welcome you back soon for another memorable stay in Paris!Warm regards,Ilona, CMO

Response from Property: Dear Elena Drozdova, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated our fresh and modern facilities.We hope to welcome you back soon for another great experience in the heart of Paris!The Front Desk

Response from Property: Dear _TIFR17rqj9gv, Thank you so much for your kind words. We’re delighted to hear that you felt warmly welcomed — it’s always our goal to make our guests feel at home from the moment they arrive.We hope to have the pleasure of welcoming you back soon!Warm regards,The Front Desk

Response from Property: Dear Guest, Thank you for your kind feedback! We're delighted to hear that you appreciated our service and security. We look forward to welcoming you again soon! Kind regards, The Front Desk

Response from Property: Dear Khalyl, Thank you very much for your positive feedback! We are delighted that you appreciated our location and the welcome from our team. Your recommendation means a lot to us and we hope to see you again very soon! The team at La Villa Saxe Eiffel

Response from Property: Dear Shayne.xia, Thank you for your kind words! We’re delighted to hear that you enjoyed your room and appreciated the professionalism and enthusiasm of our reception team.We hope to welcome you back soon for another great stay!Best regards,The Front Desk

Response from Property: Dear guest, Thank you for your feedback! We’re glad you enjoyed our great location, the spacious room compared to the average Parisian hotels, and the breakfast selection.We look forward to welcoming you again soon!The Front Desk

Response from Property: Dear _TIBE1sioumbh, We thank you for your kind feedback and for choosing our hotel for your stay in Paris. We are glad that you enjoy your visit among us. We hope to have the pleasure to welcome you soon again !Warm regards, The Front Desk