3-Star Hotels in Parsippany

First time at this property or any Sonesta brand hotel. Nice room and good location. Power outage during an excessive heat warning in NJ did not help when the power was out from 6:30pm ish until at least 3:30am. We are seniors on the third floor. No air conditioning, lights, TV, use of in room kitchen etc. Basically, a dark room with for walls. Staff provided no helpful information or estimated repair times, which EVERY utility company I have had, where I lived always did. No backup generators to power the rooms. No designated place to charge your phones. NOTHING! and, no adjustment on our bill during checkout or even an apology. Second night of our stay, power went out within 30 seconds of us getting off the elevator and walking a short distance to our room, nearly trapping us. Opened a case with the care team and have heard nothing in over two weeks. Very disappointed with Sonesta :(

The room is relatively large and the bedding is very comfortable. It is highly recommended!

It's a lovely interior and has decent accomodations and good service. They want 200 characters for each review but my first sentence says it all, I think. We looked forward to retreating to our room each night and enjoyed a liesurely breakfast in the morning.

In addition to the 5-star hotel in the United States, breakfast is not good. Hotel location is good, parking lot is large, facilities are complete, the room is large, good health, stove cooker and dishwasher refrigerator, family travel, long-term business trip suitable.

Long stay is still possible

The environment is good, not far from the highway

Everyone was super friendly and welcoming from the front desk to the bartenders (especially Dan!). We love the place and really appreciated the hospitality. Looking forward to coming back for our wedding block in a few months.

Very nice people and the location is great too. I would recommend this place to anyone.

My husband and I were in town for a night to visit family. It was the hottest weekend of the year thus far. We were able to check in early to our suite which was nice, but the nice ends there. We turned on the AC before leaving to spend the day with family. (Around 2:30pm) When we returned (about 11:30pm), the AC was still on but the room was hotter than when we left earlier that afternoon. Neither of the units worked. It was so hot neither of us could sleep. My husband went to the front desk but they wouldn't move us because they claim to be fully booked. They also did not have any fans available. He asked for the manager but he wasn't in. (Which is understandable as it was 2:30am). My husband slept in the car with the AC on. At checkout in the morning he again asked for the manager but he wasn't in yet. (8:30am on Sunday morning) The woman at the desk asked if there was a problem and I thought my husband's head was going to burst. She was the person he had spoken to earlier about the AC not working! I think there was a language barrier. There were televisions, no remotes for either. The bathroom sink was clogged. The toilet hadn't been cleaned. There was coffee, no coffee maker. Breakfast was advertised, no breakfast. The room smelled. We will never stay here again. I gave a one circle rating because they let us check in early and the staff was nice everything beyond that was awful.

It’s a motel, no wonder the price is cheap. The sanitation in the house is not good, there is a strange smell, and it is only a little better to open the door for a long time. Two police cars appeared the next morning and it seems that something went wrong. No breakfast, no hot water in the room. The black man at the front desk has a general attitude.