I would like to express my heartfelt gratitude to Hotel 101 for the exceptional service we received during our stay.
When I made my online booking, I included a special request asking if there was any complimentary surprise for my child's graduation since it was a very special occasion for our family. I honestly didn't expect anything, so I was truly touched when the manager personally approached me to ask if it would be okay to prepare a chocolate cake as our welcome gift.
Upon entering our room, we were welcomed with a delicious chocolate cake and a handwritten Congratulations card from the hotel. It was such a thoughtful gesture that made our celebration even more memorable.
Thank you so much to the manager and the entire staff for your kindness, thoughtfulness, and excellent customer service. We truly appreciated everything you did to make our stay extra special.
This was already our second stay at Hotel 101, and because of this wonderful experience, we will definitely be coming back again. Highly recommended! Thank you, Hotel 101!