Lot 5, Block 4, Shaw Blvd, Ortigas Center, Pasig, Metro Manila, 1600, PhilippinesView Hotel Details
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1 night
Guest Reviews of Red Planet Ortigas
8.7/10
Very good
272 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.1
Service8.7
Cleanliness8.9
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All reviews(272)
Positive reviews(256)
Reviews with photos/video(68)
Clean and tidy(62)
Awesome stay(28)
Great value for money(19)
Near shopping area(10)
Convenient for shopping(7)
Easy to get around(6)
Convenient parking(6)
Good Internet(4)
Negative reviews(16)
Rhica may
Twin Room
Stayed in Nov 2025
Family
15 review
10/10
Outstanding
Posted on Dec 14, 2025
One of hotel in pasig that I really consider is this red planet ortigas branch,coz their price are really competitive
Job De Luna
Double Room
Stayed in Nov 2025
Couple
17 review
10/10
Outstanding
Posted on Dec 14, 2025
Stayed at Red Planet Ortigas and had a comfortable experience. The room was clean, well-maintained, and perfect for a no-frills stay. Staff were polite and helpful, and the check-in process was smooth. The location is very convenient, with easy access to Ortigas business district, malls, and public transportation. Great value for money for both business trips and short city stays.
Guest User
Twin Room
Stayed in Nov 2025
Solo traveler
1 review
9.0/10
Great
Posted on Dec 8, 2025
I love the cleanliness and how they made everything white. The tiles used on the flooring (room, bathroom) are easy to clean using a rag when wet. I also enjoyed my lunch at Mandala Restaurant (offers mediterrenean food like Chicken/Beef/Shrimp Biryani and Filipino food) located on the ground floor. I also had a good refreshing drink in the morning at Highlands Coffee (24hours open) which is just 5 mins away from the hotel. Beside it is Lawson Convenience Store.
B!3N
Twin Room
Stayed in Sep 2025
Traveling with friends
91 review
8.5/10
Very good
Posted on Nov 29, 2025
The location of the hotel is in the center of ortigas. It is just walking distance to podium, megamall & shangrila mall. Good value for money.
Response from Property: Dear Valued Guest,We are happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
Christopher Iam Valencia
Double Room
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Dec 4, 2025
Right in the heart of ortigas. Very clean hotel.
Guest User
Double Room
Stayed in Nov 2025
Family
1 review
9.0/10
Great
Posted on Dec 15, 2025
Clean and cold room
Christian Baguio Bakiskisan
Double Room
Stayed in Jun 2025
Other
13 review
10/10
Outstanding
Posted on Jul 6, 2025
With care and respect, I highly recommend Privato Hotel to everyone. It’s cozy and comfortable, and the staff are genuinely kind and approachable especially Miss Charity. I truly appreciate her professionalism and patience. I admired the way she clearly explained everything to me with such calm and respect.
To all the other staff as well, thank you for your warm hospitality and excellent service. Everyone made my stay feel safe, relaxed, and well taken care of. Definitely a 5-star experience! ⭐⭐⭐⭐⭐ For sure, I’ll be checking in here again!”
Response from Property: Good day, Mr. Christian,Mabuhay from Red Planet Ortigas! I believe that you have mentioned a different property, however, we still appreciate your effort. We thank you, and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
Christian Baguio Bakiskisan
Double Room
Stayed in Jun 2025
Other
13 review
5.5/10
Posted on Jul 6, 2025
Honest Review – Red Planet Hotel Ortigas
I recently stayed at Red Planet Hotel Ortigas for 4 days. While I appreciate the affordability and acceptable room cleanliness, I was quite disappointed with several aspects of my stay.
First, there’s no telephone in the rooms only one near the elevator. This is very inconvenient, especially when you need assistance. Although the staff were polite when spoken to directly, it was really hard to reach them via phone, and they were slow to respond when I had requests. I asked for a toothbrush to be delivered, but it never arrived, and I ended up checking out without it. I had to go out and buy one myself.
There’s also no complimentary water service, which is usually expected in most hotels. And to add to my frustration, the internet wasn’t working during my entire stay I couldn’t even connect at all. That was a big inconvenience, especially for someone who relies on Wi-Fi for work or communication.
Regarding cleanliness, it was okay overall, but the soap dispenser in my room was empty, and shockingly, the towel provided had bloodstains something that’s totally unacceptable for any guest.
I also noticed a lack of hospitality from most of the staff. They barely greet guests upon entry or exit, and it honestly felt like they weren’t trained in proper customer service or guest care.
However, I want to end this review by highlighting the one staff member who truly stood out in the hotel guard. He was consistently kind, respectful, and professional. He greeted me with a warm “Mabuhay” every time I entered or left the hotel and always opened the door for me. His presence made me smile, and I deeply appreciated his genuine hospitality and dedication.
Overall, Red Planet Ortigas has a lot to improve, especially in customer service, communication systems (like adding in-room phones), guest support, and basic amenities like Wi-Fi and hygiene. Simple things like courtesy, responsiveness, and cleanliness go a long way in making a stay enjoyable and unfortunately, most of those were missing here.
Yueguangjieliang
Double Room
Stayed in May 2025
Other
26 review
10/10
Outstanding
Posted on Sep 19, 2025
Excellent stay! The room was clean and comfortable, and the staff were very friendly and helpful. Highly recommended.
• Great location, wonderful service, and very comfortable rooms. Will definitely come back.
Response from Property: Dear Yueguangjieliang,The team and I would like to offer our sincere appreciation for your delightful feedback. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
Guest User
Double Room
Stayed in Oct 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 10, 2025
location is nice
Response from Property: Dear Valued Guest,The team and I would like to offer our sincere appreciation for your delightful feedback. We are glad to read that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities.We thank you for your continuous support, and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
Guest User
Double Room
Stayed in Nov 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 13, 2025
You can stay here cheaply. There's also a safe and a refrigerator in the room. I'll use it again. You can walk to the mall. I'll use it again.
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Guest User
Double Room
Stayed in May 2025
Couple
5 review
9.0/10
Great
Posted on Jun 9, 2025
Over all it was a relaxing night, although no telephone inside the room and sleepers. spotless room and had a bit of view of shaw blvd and pioneer.
Response from Property: Dear Valued Guest,We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager
Guest User
Twin Room
Stayed in Oct 2025
Family
2 review
7.0/10
Posted on Nov 20, 2025
A little pricey compared to other budget hotels in the area. AC is leaking. Carpet in the hallway is dirty.
Room and toilet are clean tho
jmlontok
Double Room
Stayed in Oct 2025
Family
1 review
7.5/10
Posted on Nov 19, 2025
Friendly staff.clean place diko lang bet ung smell ng mga towels and ung loc matraffic but over all ok naman.
Response from Property: Hi Mr. JM,The team and I would like to offer our sincere appreciation for your delightful feedback. We are glad to read that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities.We thank you for your continuous support, and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager
Drigz
Double Room
Stayed in Feb 2025
Couple
18 review
9.0/10
Great
Posted on Mar 29, 2025
We had a great stay. The staff are accommodating and what amazed me is that I get to experience the Grab locker at the hotel
Response from Property: Good day, Drigz,I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Ortigas and share it with our community.We are glad to read that you enjoyed your stay with us and we appreciate your continuous support.We look forward to serving you again very soon.Have a great week ahead!Best Regards,Frederick SantosHotel Manager