Red Planet Ortigas

Red Planet Ortigas Reviews

Red Planet Ortigas

Lot 5, Block 4, Shaw Blvd, Ortigas Center, Pasig, Metro Manila, 1600, PhilippinesView hotel details
Red Planet Ortigas
Red Planet OrtigasRed Planet OrtigasRed Planet Ortigas
Check available rooms for your travel dates
We Price Match

Guest Reviews of Red Planet Ortigas

8.9/10
Very good
382 reviews
Verified reviews
Location9.1
Amenities8.4
Service9.0
Cleanliness9.1
Filter by:
Sort by:
All reviews(382)
Positive reviews(366)
Reviews with photos/video(101)
Clean and tidy(79)
Great location(58)
Awesome stay(38)
Great value for money(30)
Convenient location(10)
Easy to get around(8)
Comfortable bed(6)
Toiletries were average(5)
Negative reviews(16)
Anonymous User
Double Room
Stayed in Aug 2026
Solo traveler
3 reviews
9.0/10
Great
Posted on Sep 5, 2026
The room was cozy and the location is very convenient to all types of transportation.
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for sharing your positive experience at Red Planet Ortigas!We are delighted to know that you had a pleasant stay and were satisfied with our service. Your kind feedback is truly appreciated and serves as a great motivation for the entire Red Planet Ortigas team to continue providing warm, friendly, and efficient service to all our guests.It was our pleasure having you with us, and we look forward to welcoming you back to Red Planet Ortigas soon!Mabuhay, and thank you for choosing Red Planet Ortigas!Best regards,Frederick SantosHotel Manager
Guest User
Double Room
Stayed in Jun 2026
Business traveler
1 reviews
9.5/10
Amazing
Posted on Jul 27, 2026
The facility is clean. The staff are courteous. It is about 10 minutes walk going to SM Mega Mall. I just hope that there is refrigerator and water heater inside the room.
Response from Property: Dear Valued Guest,Thank you for your kind review. We're pleased to know you appreciated our clean facilities, courteous staff, and convenient location.We also appreciate your suggestion regarding having a refrigerator and water heater in the room. Your feedback is valuable and will be taken into consideration as we continue to improve our guest experience.We look forward to welcoming you back to Red Planet Ortigas.Kind regards,Frederick SantosHotel Manager
Nica B
Double Room
Stayed in Jun 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Jul 15, 2026
Had too book on the spot due to an emergency and Red Planet did not disappoint. Seamless check in and check out.
Response from Property: Good day, Ms. Nica,The team and I would like to extend our sincere appreciation for your wonderful feedback. We are delighted to know that you enjoyed your stay with us. It was truly our pleasure to serve you, and we are grateful for the opportunity to make your visit a memorable one.Thank you for your continued support. We look forward to welcoming you back and serving you again very soon.Wishing you a wonderful week ahead!Best regards,Frederick SantosHotel Manager
Guest User
City Double Room
Stayed in May 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Jun 30, 2026
This is perfect if you need to be in the middle of everything and you want complete (albeit basic) amenities.
Response from Property: Dear Valued Guest,Thank you so much for awarding us such an excellent rating.We are truly delighted to know that you had an exceptional stay with us. Feedback like yours is a wonderful source of motivation and inspires us to continue delivering memorable experiences to all our guests.It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back for another enjoyable stay in the near future.Warm regards,Frederick SantosHotel Manager
Guest User
Twin Room
Stayed in Jul 2026
Business traveler
2 reviews
9.0/10
Great
Posted on Sep 4, 2026
i hope they can pro ide even just a cup. cleanliness is good staff are bice
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for sharing your positive experience at Red Planet Ortigas!We are delighted to know that you had a pleasant stay and were satisfied with our service. Your kind feedback is truly appreciated and serves as a great motivation for the entire Red Planet Ortigas team to continue providing warm, friendly, and efficient service to all our guests.It was our pleasure having you with us, and we look forward to welcoming you back to Red Planet Ortigas soon!Mabuhay, and thank you for choosing Red Planet Ortigas!Best regards,Frederick SantosHotel Manager
Cheryl Jane Ratunil
Twin Room
Stayed in May 2026
Traveling with friends
11 reviews
7.5/10
Posted on Jun 25, 2026
Really good for it's price. Went to Manila to watch VNL and the hotel is a good 20 minutes walk from the venue. Room was spacious enough for two people and bed was comfortable. The only issue was the AC, it was leaking and my shoes got wet. No free water
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at Red Planet Ortigas.We are delighted to know that you found our hotel to be a great value for money and that you enjoyed our convenient location during your visit for the VNL. It is also wonderful to hear that you found your room comfortable and spacious enough for your stay.We sincerely apologize for the inconvenience caused by the leaking air conditioning unit. This is certainly not the experience we want our guests to have. Please rest assured that we have shared your feedback with our Engineering team for immediate inspection and corrective action to prevent this from happening again.Regarding the complimentary bottled water, Red Planet Hotels supports sustainable practices by encouraging the use of reusable water bottles. While bottled water is not provided in our rooms, we appreciate your feedback and will take it into consideration as we continue to enhance our guest experience.Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back on your next visit to Manila.Kind regards,Frederick SantosHotel Manager
Anjj
Double Room
Stayed in Jun 2026
Solo traveler
5 reviews
8.0/10
Very good
Posted on Jul 29, 2026
Great Place. Very convenient and location is accessible to everything.
Response from Property: Dear Anjj,Thank you for your wonderful review! We're delighted to know you enjoyed your stay and found our location convenient and easily accessible to everything you needed.We truly appreciate your kind words and look forward to welcoming you back to Red Planet Ortigas soon.Kind regards,Frederick SantosHotel ManagerRed Planet Ortigas
Mark0720
Double Room
Stayed in Apr 2026
Solo traveler
79 reviews
7.0/10
Posted on May 18, 2026
Had a great stay at Red Planet Ortigas. The location is very convenient, especially if you need access to malls, restaurants, and transport around Ortigas. The room was clean, comfortable, and good for short stays. Staff were friendly and accommodating. Budget-friendly but still worth it for the price. Will definitely consider staying here again
Response from Property: Dear Valued Guest,The team and I would like to extend our sincere appreciation for your delightful feedback. We are truly pleased to know that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities.Your kind words and continued support mean a great deal to us. We truly appreciate your trust in Red Planet Ortigas, and we look forward to welcoming and serving you again very soon.Have a wonderful week ahead!Best regards,Frederick SantosHotel Manager
FLIRABETH YADYADOC DINCOG
Double Room
Stayed in May 2026
Couple
17 reviews
8.0/10
Very good
Posted on Jun 4, 2026
Good we enjoy our stay in this hotel because near at the house of franchise Ortigas
Response from Property: Dear Valued Guest,The team and I would like to extend our sincere appreciation for your delightful feedback. We are truly pleased to know that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities.Your kind words and continued support mean a great deal to us. We truly appreciate your trust in Red Planet Ortigas, and we look forward to welcoming and serving you again very soon.Have a wonderful week ahead!Best regards,Frederick SantosHotel Manager
Guest User
Twin Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 4, 2026
Excellent hotel services with very pllite and accommodating crews. Its my 5th time already and I live your place. Very convenient.
Response from Property: Dear Valued Guest,The team and I would like to offer our sincere appreciation for your delightful feedback. We are glad to read that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities. We thank you for your continuous support, and we look forward to seeing you again very soon! Have a great week ahead! Best regards, Frederick Santos Hotel Manager
Guest User
Double Room
Stayed in May 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jul 6, 2026
Stay was great value for money will definitely stay here again!
Response from Property: Dear Valued Guest,Thank you for your wonderful feedback!We are delighted to know that you found your stay at Red Planet Ortigas to be great value for money. We truly appreciate your kind words and are happy to hear that you would choose to stay with us again.We look forward to welcoming you back for another pleasant stay.Warm regards,Frederick SantosHotel Manager
Guest User
Double Room
Stayed in Mar 2026
Solo traveler
1 reviews
8.5/10
Very good
Posted on Apr 27, 2026
I had a five - day stay here and was entitled to one room cleaning or linen change. However, I was disappointed that when I requested it, the linens, pillowcases, bedsheets, and comforters were not changed. They didn't even refill the tissues or shampoo. I didn't bother checking earlier since I arrived at 2:00 AM and didn't wake up until 11:00 AM. I also didn't call reception because I was only an hour away from checking out when I woke up. However, the staff were very polite and welcoming.
Response from Property: Dear Valued Guest,Mabuhay from Red Planet Ortigas!The team and I would like to thank you for staying with us. Your observations are important to us, and we take your feedback to heart. May we politely inform you that we will have this rare and isolated incident investigated immediately because this does not represent the standards we strive for and indeed customarily maintain in the hotel. Rest assured that we will continue to improve our services for you and for all our guests in the future.Again, thank you very much, and we hope to see you again soon to witness the improvements we have made.Best regards,Frederick SantosHotel Manager
jack.chan.07
Double Room
Stayed in Feb 2026
Couple
16 reviews
9.5/10
Amazing
Posted on Mar 29, 2026
Great location Friendly staff Easy check in/check out process Affordable Lots of dining options in the area Close to major malls Amenities in the room could be improved tho
Response from Property: Hi Mr. Jack,Mabuhay from Red Planet Ortigas! We are glad to learn that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities. We thank you for your gracious kindness. Your feedback on the hotel's services is important to us as it will certainly motivate us all to always keep up the good work.We thank you sincerely, and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager
CherrySpellman
Twin Room
Stayed in Jun 2026
Solo traveler
24 reviews
10/10
Outstanding
Posted on Jul 4, 2026
My stay us very convenient. Thank you!
Response from Property: Good day, Ms. Cherry,Thank you for your kind feedback!We are glad to hear that your stay at Red Planet Ortigas was convenient and enjoyable. We appreciate your support and look forward to welcoming you back for another pleasant stay.Warm regards,Frederick SantosHotel Manager
Kyohei Kristian
Double Room
Stayed in Apr 2026
Solo traveler
7 reviews
10/10
Outstanding
Posted on May 26, 2026
Staycation to beat the heat. Perfect location around the city. Clean room
Response from Property: Good day, Mr. Kyohei,The team and I would like to extend our sincere appreciation for your delightful feedback. We are truly pleased to know that you enjoyed your stay with us, and it was our pleasure to serve you to the best of our abilities.Your kind words and continued support mean a great deal to us. We truly appreciate your trust in Red Planet Ortigas, and we look forward to welcoming and serving you again very soon.Have a wonderful week ahead!Best regards,Frederick SantosHotel Manager