Holiday Inn Pattaya

Holiday Inn Pattaya Reviews

Holiday Inn Pattaya

463/68 463/99 Moo9 Pattaya Sai 1 Road, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Holiday Inn Pattaya
Holiday Inn PattayaHoliday Inn PattayaHoliday Inn Pattaya
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Guest Reviews of Holiday Inn Pattaya

9.3/10
Great
1184 review
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.3
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All reviews(1184)
Positive reviews(1139)
Reviews with photos/video(422)
Close to beach(196)
Nice sea view(177)
Clean pool(152)
Great swimming pool(152)
Delicious breakfast(119)
Has an infinity pool(36)
Family activities available(25)
Children's pool available(21)
Negative reviews(45)
Guest User
Standard Room
Stayed in Sep 2025
Family
4 review
7.5/10
Posted on Oct 9, 2025
It was ok for the price .. I slept well there .. quite .. the breakfast was good and kids room was quite good also .. we came here because of the playroom and swimming pool for the kids .. outside has many restaurants just 5 mins walk .. quite a good area indeed
Response from Property: Dear lai hong annie,Thank you very much for your valuable feedback!We are so pleased to hear that your stay offered good value, that you slept well because it was quite, and that you enjoyed the good breakfast.It’s great that our Kids Club and swimming pool were successful for your children! We’re also glad you appreciated the convenience of our good area with restaurants just a 5-minute walk away.We hope to see you and your family back at the Holiday Inn Pattaya again soon!Warm regards,Karan SuwannaphongGuest Experience Manager
Yyann
1 King Standard Executive Tower
Stayed in Aug 2025
Couple
16 review
10/10
Outstanding
Posted on Oct 3, 2025
Great location, there’s 7-11 inside the hotel, very convenient Breakfast is alright Nice swimming pool facing the beach Room is spacious
Response from Property: Dear Yyann,Thank you for taking the time to share your feedback.I'm pleased to hear that you enjoyed our great location, found the in-house 7-Eleven very convenient, and appreciated the nice swimming pool facing the beach. It is also wonderful that you found your room spacious.We've noted your comment regarding the breakfast and will certainly share this with our Food & Beverage team as we continuously work to improve our culinary offerings.We hope to have the pleasure of welcoming you back to Holiday Inn Pattaya soon for another convenient and enjoyable stay.Warm regards,Karan SuwannaphongGuest Experience Manager
Guest User
Standard Room
Stayed in Aug 2025
Couple
12 review
10/10
Outstanding
Posted on Sep 30, 2025
One of the best hotel, good service, good facility. Thanks for your stage for our anniversary
Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you consider us "One of the best hotels" and enjoyed our good service and good facilities. It was truly our pleasure to help celebrate your anniversary and make your stay memorable.We look forward to welcoming you back to Holiday Inn Pattaya soon!Warm regards,Karan SuwannaphongGuest Experience Manager
Guest User
1 King Premium Pattaya Beachview Bay Tower
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 4, 2025
Very good facilities, especially front desk poyl I don’t know does I spell the name wrong or not, she is amazing and good services help our family upgrade the room ,my baby can’t stay more comfortable, I will chose to stay holiday inn again !
E0019****
2 Single Standard Sea View Bay Tower
Stayed in Jul 2025
Family
9 review
9.7/10
Amazing
Posted on Aug 26, 2025
Overall, we had a very satisfying stay. Its proximity to the beach made it very relaxing, and the staff were excellent—attentive, clearly well-trained, and dedicated. The location is great, just a 5-10 minute walk from Terminal 21 and very close to the Tiffany Show. This is incredibly convenient for families with elderly members or young children, and getting to other attractions by taxi was also very easy. The hotel features two pools: the infinity pool was wonderful, but the children's pool was, frankly, a bit basic and lacked excitement. However, the adjacent playground with its climbing frame was a big hit and perfect for kids to burn off energy. They also offered various impromptu activities, which was a nice touch. Breakfast was good, though we regret not getting a chance to visit the rooftop.
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6/10
HXI
1 King Standard Executive Tower
Stayed in Jul 2025
Family
10 review
10/10
Outstanding
Posted on Aug 11, 2025
I had an amazing stay at Holiday inn. The room was spotless and spacious. The staff were friendly, attentive, and always ready to help. The location was perfect — close to major attractions , restaurants and bars. Kids club is a plus, my kid spent all day there. The breakfast selection was not as varied as in other hotels I have stayed at, but overall it was not bad. I would definitely stay here again and highly recommend it to anyone visiting the area.
Response from Property: Dear HXI,Thank you for sharing your wonderful feedback. I am delighted to hear that you had an enjoyable stay and that the spotless and spacious room, along with the friendly and attentive service from our team, made your visit memorable. It is also a pleasure to know that the location and Kids Club added to your overall experience. I appreciate your comment regarding the breakfast variety and will review this with our culinary team for improvement. Your high recommendation means a great deal to us, and we look forward to welcoming you again in the future.Warm regards,Unya PetcharutDirector of Operations
Md Fahad Khan
2 Single Standard Executive Tower
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 10, 2025
I had an amazing experience staying at the Holiday Inn Pattaya! From the moment I arrived, the staff was incredibly welcoming and professional. The check-in process was smooth and efficient, and I was impressed by the cleanliness and modern design of the entire property. The room was spacious, comfortable, and had a beautiful view of the sea. Housekeeping did a fantastic job every day, and all amenities were top-notch. I especially loved the balcony – perfect for enjoying the ocean breeze. The breakfast buffet offered a wide variety of options, from local Thai dishes to international favorites. Everything was fresh and delicious. The pool area was also a highlight – clean, well-maintained, and great for relaxing with a drink. The location is ideal – right by the beach and close to restaurants, shopping malls, and nightlife. Whether you’re traveling for business or leisure, this hotel has everything you need. I would definitely recommend Holiday Inn Pattaya to anyone visiting the area. Can’t wait to come back! ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Md Fahad Khan,Thank you for your glowing review of your stay at Holiday Inn Pattaya. I am thrilled to hear that from your arrival through to your daily experiences, our team and facilities exceeded your expectations. It is wonderful that you enjoyed the spacious room with sea views, the attentive housekeeping, diverse breakfast buffet, and relaxing pool area. Your appreciation of our convenient location means a great deal to us. We are honored by your recommendation and eagerly await the opportunity to welcome you back for another memorable visit.Warm regards,Unya PetcharutDirector of Operations
Anonymous User
2 Single Standard Executive Tower
Stayed in Sep 2025
Family
6 review
10/10
Outstanding
Posted on Oct 20, 2025
Everything is GOOD 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Kengi999
Standard Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 17, 2025
I stayed at Holiday Inn Pattaya for a weekend getaway and had a fantastic experience. The hotel is right by the beach, and the sea view from my room was absolutely stunning. The room was spacious, clean, and very comfortable.
Response from Property: Dear Kengi999,Thank you very much for your lovely feedback after staying with us at Holiday Inn Pattaya.We're thrilled to hear that your weekend getaway at Holiday Inn Pattaya was a fantastic experience. It’s wonderful to know you enjoyed the stunning sea view, as well as the comfort and cleanliness of your spacious room. Our beachfront location is one of the highlights we’re most proud of, and we're so glad it added to the enjoyment of your stay.We hope to welcome you back again soon for another relaxing escape by the sea.Warm regards,Karan SuwannaphongGuest Experience Manager
Kayumov Kamoliddin
2 Single Standard Sea View Bay Tower
Stayed in Sep 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Nov 6, 2025
Very good hotel🇺🇿🇺🇿🇺🇿🇺🇿🇺🇿🇺🇿🇺🇿
Response from Property: Hello Kayumov Kamoliddin,Thank you so much for your kind words! We’re delighted to know that you had a pleasant stay and found Holiday Inn Pattaya to be a very good hotel. Your feedback truly means a lot to our team and inspires us to keep delivering great experiences for every guest. We look forward to welcoming you back again soon for another enjoyable stay by the beach.Warm regards,Karan SuwannaphongGuest Experience Manager
Guest User
Standard Room
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jul 9, 2025
I travel a lot for business and holidays, I visit a lot of hotels in the world, so I think I can make good comparisons. This was my 12th trip to Pattaya. I booked a trip for 3 1/2 weeks , this time with my wife and 2 small kids. We intended to upgrade from hotel every week. Holiday Inn was our first destination and the hotel surprised me a lot. SWOT analysis Strengths: New, helpful staff, 4 elevators, extremely clean, breakfast better then average, kids club, 2 + 1 (kid) pool, generally quiet place, close to beach, balcony, feels very safe, child friendly, sunset from infinity pool, kids under 11 free (max 2 same room) ..... Weaknesses: Some distance to center but this doesn't have to be a disadvantage, view from room balcony does only cover a part of the Pattaya gulf Opportunities:There is no doubt the popularity of this hotel will be further spread through word of mouth Threats: I don't see any threats at the moment, considering the value for money you get This hotel has a HUGE advantage, it has it's own 7-11 inside the building (executive tower) at same prices as in center. Extremely handy when too hot outside, when heavy rain or just when you need something. Don't underestimate this big advantage. Conclusion: While many hotels are cutting back on service and investments these days, this hotel is currently a gem (July 2025) We changed to a more expensive hotel this week, more towards the center. I really regret I left the Holiday Inn. I hope this review can be useful to you all, and for the staff of Holiday Inn a token of my support. All the best
6/7
Response from Property: Dear MEERT,Thank you sincerely for taking the time to share such a comprehensive and thoughtful review of your stay with us at Holiday Inn Pattaya. It means a great deal to our entire team — especially coming from someone with such extensive travel experience and a deep understanding of hotel standards around the world.We are truly delighted to hear that our property exceeded your expectations and made such a strong impression at the beginning of your family’s trip. Your SWOT analysis is not only insightful, but also incredibly valuable — both to us as a team and to fellow travelers considering their stay.We’re especially glad that you appreciated our cleanliness, family-friendly environment, Kids Club, multiple swimming pools, safety, and of course, the convenience of our in-house 7-Eleven in the Executive Tower — a small feature that, as you rightly pointed out, makes a big difference for families and travelers in any weather condition.While we understand your plan to explore other hotels, we are genuinely touched by your words of regret in leaving us, and your reflection speaks volumes. It’s guests like you who inspire us to continue investing in service and maintaining high standards across all areas — especially in a time when many are doing the opposite.Your kind words are more than a review — they are a meaningful token of support that every team member here deeply appreciates. We would be honored to welcome you and your family back for another stay, and hopefully one that lasts a bit longer next time.Wishing you safe travels and many more memorable experiences ahead.Warm regards,Karan SuwannaphongGuest Experience Manager
RJN412
Standard Sea View Bay Tower
Stayed in Aug 2025
Family
8 review
10/10
Outstanding
Posted on Sep 29, 2025
Had a great stay. Will come back again
Response from Property: Dear RJN412,Thank you very much for taking the time to share your feedback.We are thrilled to hear that you had a great stay with us at the Holiday Inn Pattaya and we are already looking forward to welcoming you back again on your next visit!Warm regards,Karan SuwannaphongGuest Experience Manager
yeoh
Standard Room
Stayed in Aug 2025
Couple
26 review
10/10
Outstanding
Posted on Sep 30, 2025
Nice view and convenience location
Response from Property: Dear yeoh,Thank you for sharing your feedback.We are so pleased to hear that you enjoyed the nice view from the hotel and appreciated our convenient location here in Pattaya.We hope to have the pleasure of welcoming you back to Holiday Inn Pattaya again soon.Warm regards,Karan SuwannaphongGuest Experience Manager
Guest User
1 King Standard Executive Tower
Stayed in Aug 2025
Couple
6 review
8.5/10
Very Good
Posted on Oct 5, 2025
Great location and breakfast!
Response from Property: Dear ALBERT TAILIN,Thank you for the great feedback.We're thrilled to know you enjoyed our great location and loved the breakfast! We strive to make both aspects a highlight of your visit.We hope to see you back at the Holiday Inn Pattaya again soon!Warm regards,Karan SuwannaphongGuest Experience Manager
Guest User
Standard Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 13, 2025
It is amazing and I love to stay here. It’s quite clean and convenient. Staff are so friendly and helpful. Love this place!
Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback. It is truly rewarding to know that you found your stay amazing and that our cleanliness, convenience, and friendly service left such a positive impression on you.Your kind words mean a great deal to our team, and we are grateful for your appreciation. We look forward to welcoming you back to a place you love.Warm regards,Unya PetcharutDirector of Operations