Sonia residence

Sonia residence Reviews

Sonia residence

540 Moo.12 Chaiyaphruek road, Chaiyaphruek soi 3, Nongprue, Bang Lamung, Chon Buri Province, 20150, ThailandView hotel details
Sonia residence
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Guest Reviews of Sonia residence

8.0/10
Very good
191 reviews
Verified reviews
Location8.2
Amenities7.8
Service8.1
Cleanliness8.0
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All reviews(191)
Positive reviews(164)
Reviews with photos/video(72)
Clean pool(51)
Great swimming pool(51)
Convenient location(13)
Breakfast was average(9)
Has facilities for children(8)
Perfect for families(6)
Loved the beach(5)
Family activities available(3)
Negative reviews(27)
Guest User
Club Twin Room
Stayed in Jan 2026
Family
25 reviews
5.0/10
Posted on Feb 19, 2026
👎👎👎👎👎👎I only stayed one night the room was very outdated , the lee lights don't work ,the was mould in the bathroom and the door was disgustingly dirty , at night time there were young Russians makes running around with no shirt and acting like I should not be there , being a professional boxer these guys I had to avoid because I didn't want to put them in hospital as I could see it would escalate where U would have to use self defence , not a friendly environment felt very toxic , the doors to the rooms spam skur and the whole walls shake , the security guards and bell boy are too relaxed smartly to avoid conflict , the sink in the bathroom had a bit crack in the bottom not hygienic , 8 don't normally give bad reviews only when necessary
6/11
Response from Property: Dear Valued Guest,On behalf of the hotel management team, we would like to sincerely apologize that your stay with us did not meet your expectations and that you did not receive the level of comfort and convenience you deserved.Please accept our deepest apologies for any inconvenience you experienced. Your feedback is extremely important to us, and we will take all the issues you have raised into careful consideration as we work to improve our services and facilities.We truly hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay.Yours sincerely,Management Team
marryxia
Club Twin Room
Stayed in Jan 2026
Traveling with friends
11 reviews
8.5/10
Very good
Posted on Feb 12, 2026
The apartment complex is located in a nice area with a swimming pool, and it's quiet and tidy. The service was warm and welcoming; one of the receptionists at the front desk spoke Chinese. It's convenient for dining and simple shopping nearby, and not far from Jomtien Beach. In the mornings, you can even see fishing boats with fresh seafood.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your kind review and for taking the time to share your experience with us.We are delighted to hear that you enjoyed our peaceful atmosphere, swimming pool, convenient location, and the nearby dining and shopping options. It is also wonderful to know that our warm service made a positive impression, and that our Chinese-speaking receptionist was able to assist you comfortably during your stay.Your kind words truly mean a lot to our team and encourage us to continue providing the best possible experience for our guests.We sincerely hope to have the pleasure of welcoming you back again in the near future for another relaxing stay with us.Warm regards,Management Team
Guest User
Club Twin Room
Stayed in Apr 2026
Family
1 reviews
8.5/10
Very good
Posted on Jun 1, 2026
Overall, it is a good hotel. However, it’s not suitable for for people who look for delicious and variety foods.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback with us.We are delighted to hear that you had an overall pleasant stay at our hotel. We also appreciate your honest comments regarding the food selection and variety. Your feedback is valuable and will be shared with our management team as we continuously work to improve our dining experience for all guests.We truly appreciate your support and hope to have the opportunity to welcome you back again in the future.Warm regards,Sales & Guest Relations TeamSonia Residence Hotel Pattaya
Guest User
Club King Room
Stayed in Dec 2025
Couple
17 reviews
8.0/10
Very good
Posted on Jan 6, 2026
I liked everything. I liked everything. I liked everything.
Guest User
Club Twin Room
Stayed in Jan 2026
Family
1 reviews
8.0/10
Very good
Posted on Mar 5, 2026
The hotel is great for families with children. Nice territory, cool pool. The rooms are small, we took the standard. One of the disadvantages is that it is poorly cleaned, there is dust under the beds, and the floor lamps have never been wiped. Cleaning is carried out on request immediately. The beds are comfortable. It's suitable for a few days. There is a 7/11 nearby.
Response from Property: Dear Valued Guest,On behalf of our sales team and all staff at Sonia Residence, thank you very much for choosing to stay with us and for sharing your feedback.We truly appreciate your kind comments about our family-friendly atmosphere and swimming pool. At the same time, we sincerely apologize that the cleanliness of the room did not fully meet your expectations. Please rest assured that your comments have been shared with our housekeeping team so we can improve and provide a better experience for our guests.Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future.Warm regards,Sales TeamSonia Residence
Guest User
Club Deluxe Room
Stayed in Jan 2026
Solo traveler
6 reviews
3.5/10
Posted on Feb 18, 2026
After finding out that "seaview" meant "street view" to them and the listed amenity of "kitchen" meant "no kitchen" upon arrival, I decided I'm not spending the rest of my valuable holiday here. Hotel manager made the cancellation process needlessly difficult. After I called once to check on the status, they hung up, later put me on hold, and later blocked my number without even letting me say a word. With trip.com personnel and with any outreach they have also been very unresponsive. If you like seaview, you're getting street view, if you want garden view then you're getting parking lot view. And yes, maybe some people enjoy their stay, many people seem to, but not if you want it to be a memorable experience. Also the staff is in dire need of learning English and desperate need of training. The lady with the short hair couldn't answer a single question by herself without running to the back and seeking the manager. I ended up paying for a night I didn't stay, but that was the price to make sure I get the eight nights refund. I'm very glad at least I was able to secure that, there was another hotel that wouldn't show any flexibility. I'm seriously considering alternate ways than booking in advance because this app doesn't give you any freedom once the time has come to check in. Once you're there, so many things can go wrong. If you want to cancel or rearrange then you're at the mercy of hotel management and they can make things very painfully difficult... Because they can ...
Response from Property: Dear Valued Guest,On behalf of the hotel management team, we would like to sincerely apologize that your stay with us did not meet your expectations and that you did not receive the level of comfort and convenience you deserved.Please accept our deepest apologies for any inconvenience you experienced. Your feedback is extremely important to us, and we will take all the issues you have raised into careful consideration as we work to improve our services and facilities.We truly hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay.Yours sincerely,Management Team
Guest User
Club King Room
Stayed in Jan 2026
Couple
1 reviews
4.5/10
Posted on Feb 16, 2026
Breakfast was ordinary No chairs at pool Noisy guests...alot of younger people in groups. .no respect regarding noise...staff didn't seem to care...security asleep most of the time...cleaning of room was pretty poor...wouldn't stay here again
Response from Property: Dear Valued Guest,On behalf of the hotel management team, we would like to sincerely apologize that your stay with us did not meet your expectations and that you did not receive the level of comfort and convenience you deserved.Please accept our deepest apologies for any inconvenience you experienced. Your feedback is extremely important to us, and we will take all the issues you have raised into careful consideration as we work to improve our services and facilities.We truly hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay.Yours sincerely,Management Team
Aigars Laizāns
Club King Room
Stayed in Nov 2025
Family
8 reviews
9.0/10
Great
Posted on Jan 12, 2026
Everything was good. The only issue is walking to the beach. The hotel is quite far from the beach
Guest User
Club King Room
Stayed in Feb 2025
Family
1 reviews
3.0/10
Posted on Mar 30, 2025
Bad service and far car park.Big swimming pool but dangerous from tile damage.
Guest User
Club King Room
Stayed in Jan 2025
Couple
2 reviews
8.0/10
Very good
Posted on Feb 28, 2025
Good room and bed. Nice to have a balcony. Swimming pool is long but water not warm. There are many families with children.
Guest User
Club King Room
Stayed in Feb 2025
Family
1 reviews
2.0/10
Posted on Apr 9, 2025
they didn't return the deposit 500 baht they said we didn't give them at all
Guest User
Club King Room
Stayed in May 2024
Solo traveler
6 reviews
8.0/10
Very good
Posted on Jun 29, 2024
Simple price effective hotel with large pool for kids. Close walk to beach, restaurants and shops.
MarKaew
Club Twin Room
Stayed in Jun 2025
Family
3 reviews
10/10
Outstanding
Posted on Sep 12, 2025
We love it
Guest User
Club Twin Room
Stayed in Nov 2024
Couple
1 reviews
9.0/10
Great
Posted on Jan 14, 2025
Very good
Vivisha
Club Twin Room
Stayed in Jan 2026
Solo traveler
7 reviews
5.5/10
Posted on Feb 23, 2026
This place is perfect for the most unpretentious travelers who just need a place to stay overnight and not overspend. Don't overextend your expectations – then everything will be fine. The location isn't the best, but if the area isn't a priority, there's a 7-Eleven and a few cafes nearby. The room is simple and unpretentious. The basics are there, but the decor is tired and the cleanliness is average. Be sure to ask for a room on a high floor with a sea view – the view saves the experience and makes up for many shortcomings. If you're looking for a budget option for a short stay, this is a good option. If comfort and atmosphere are more important, consider other options.
Original textTranslated by Google
Response from Property: Dear Valued Guest,On behalf of the hotel management team, we would like to sincerely apologize that your stay with us did not meet your expectations and that you did not receive the level of comfort and convenience you deserved.Please accept our deepest apologies for any inconvenience you experienced. Your feedback is extremely important to us, and we will take all the issues you have raised into careful consideration as we work to improve our services and facilities.We truly hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant and comfortable stay.Yours sincerely,Management Team