Guest User
December 15, 2023
A big warning on this hotel !!!
Was going to spend 2 nights at this hotel and was looking forward to a pleasant stay.
But after one night we gave up and moved away.
Food in the area is next to non-existent.
The cooling unit in the room sounded like a grinder and it was next to impossible to sleep without earplugs. The pool is a play pool for mostly children and in the middle of the pool there is a fountain that makes so much noise that you have to raise your voice to be able to talk to each other if you sit or live near the pole like we did.
Tried to get a refund on the last night when we wanted to move.
However, the answer was that they did not want to refund as we chose to move ourselves.
So it was an expensive night!!!
In addition, the staff really didn't behave as they should in such a highly rated hotel, with a really sarcastic comment when we sat outside in the morning to have a little rest with a cup of coffee. At 06.30 the lung net stopped, because then the fountains would definitely be on. When we asked if they could wait a bit to put them on, they were completely uninterested in being accommodating.
As I said, you are deceived by the pictures that this hotel presents that it is supposed to be a quiet resort.
It is not what it seems to be!!!