286, 4 M.12 Kasetsin, Bang Lamung, Chon Buri Province, 20150, ThailandView hotel details
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Guest Reviews of Cross Pattaya Pratamnak
9.4/10
Amazing
327 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(327)
Positive reviews(320)
Reviews with photos/video(134)
Delicious breakfast(75)
Clean pool(65)
Great swimming pool(65)
Close to beach(15)
Nice sea view(13)
Average sound insulation(13)
Stayed multiple times(10)
Perfect for families(6)
Negative reviews(7)
Anonymous User
Luxury Ocean View Room (King Bed)
Stayed in Jul 2026
Couple
35 reviews
9.5/10
Amazing
Posted on Aug 19, 2026
The hotel is located in a quiet spot but still close to the action. Step out the side door, cross the street, and you're at a popular cliffside restaurant. There's a 7-Eleven and a small shopping center nearby. Getting to the city center and the pier by taxi is also very quick. The room isn't huge, but it's well-equipped and has a balcony. Breakfast offers both à la carte options and a buffet with a great variety and delicious food. It was fantastic!
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Response from Property: Dear Valued guest,Thank you very much for taking the time to share such a detailed and thoughtful review following your recent stay at Cross Pattaya Pratamnak. We are truly delighted to know that you had such a wonderful experience and appreciated the many conveniences and distinctive features of our hotel.We are especially pleased that you enjoyed our location in Pratamnak, which offers a wonderful balance between accessibility and tranquillity. Being situated in a peaceful part of Pattaya while remaining conveniently close to some of the area’s popular dining destinations and attractions is one of the advantages we are proud to offer our guests. We are delighted that you enjoyed the convenience of being able to walk across the road to the well-known cliffside restaurants, as well as having a 7-Eleven and a shopping centre nearby.It is also wonderful to hear that you found it convenient to travel to Pattaya city centre and the pier by taxi. We understand how important accessibility can be when exploring a destination, and we are pleased that our location allowed you to enjoy the surrounding area with ease before returning to the calm and comfortable atmosphere of the hotel.Thank you as well for your honest and positive comments regarding the guest room. While our rooms are thoughtfully designed to make efficient and elegant use of the available space, we are delighted that you found the facilities complete and appreciated having a private balcony. We believe that thoughtful design is not simply about space, but about creating a comfortable environment in which every element serves a purpose and contributes to an enjoyable stay.Your wonderful comments regarding breakfast are particularly appreciated. We are delighted that you enjoyed the combination of made-to-order selections and our buffet offering, as well as the wide variety and excellent taste of the dishes. Our culinary team takes great pride in providing a breakfast experience that combines freshness, quality, variety, and attentive preparation, and knowing that you found it “very wonderful” is a tremendous encouragement to the entire team.Thank you once again for sharing your experience and for highlighting the aspects of your stay that made your visit enjoyable. We are grateful for your generous recommendation and are delighted to know that our location, facilities, and dining experience contributed to such a positive impression.We sincerely hope to have the pleasure of welcoming you back to Cross Pattaya Pratamnak on your next visit to Pattaya. Our team will be delighted to provide you with another comfortable, relaxing, and memorable stay, accompanied by the attentive hospitality and refined experience that we are committed to delivering to every guest.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Guest User
Family Room
Stayed in Jul 2026
Family
9 reviews
10/10
Outstanding
Posted on Aug 18, 2026
This hotel was the best choice for our trip. It's right next to some of Pattaya's best cliffside restaurants, all within walking distance.
The hotel's environment and service are excellent, and the pool is huge. It's a peaceful oasis away from Pattaya's usual hustle and bustle, truly feeling like a resort. The welcome drink was a nice touch.
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6/7
Response from Property: Dear Valued guest,Thank you very much for taking the time to share such a wonderful and heartfelt review following your recent stay at Cross Pattaya Pratamnak. We are truly delighted to know that choosing our hotel was the best decision of your trip and that your experience with us left such a memorable impression.It is particularly gratifying to hear that you enjoyed our prime location, with several of Pattaya’s renowned cliffside restaurants conveniently within walking distance. We understand that having exceptional dining experiences close at hand can greatly enhance a stay, while our tranquil setting allows guests to return to a peaceful and refined atmosphere after exploring the vibrant surroundings of Pattaya.We are equally pleased that you appreciated the environment and service of our hotel. Creating an elegant yet relaxed atmosphere, where every guest can enjoy a sense of privacy and comfort, is central to our philosophy. Your kind recognition of our service is especially meaningful to our team, as we continuously strive to ensure that every interaction is warm, attentive, and thoughtfully delivered.Thank you also for highlighting our spacious swimming pool. We are delighted that you enjoyed this feature of the hotel and found it to be a wonderful place to unwind. We aim to provide our guests with spaces where they can slow down, relax, and fully embrace their time away from the everyday.We are particularly pleased by your observation that our hotel offers a peaceful escape from the liveliness of Pattaya. Being situated in Pratamnak allows us to offer the best of both worlds — convenient access to the city’s attractions and dining destinations, while maintaining a serene and sophisticated atmosphere for our guests to retreat to. Knowing that you felt this balance during your stay is truly rewarding.It is also wonderful to hear that our welcome drink was one of the highlights of your arrival. We believe that the guest experience begins from the very first moment, and these thoughtful touches are intended to set the tone for a relaxing and enjoyable stay. We are delighted that this small gesture added something special to your experience.Thank you once again for your generous compliments and for recommending us through your kind review. Your words are a great encouragement to our entire team, and we are honoured to have been part of such a memorable trip.We sincerely look forward to welcoming you back to Cross Pattaya Pratamnak on your next visit to Pattaya. It would be our pleasure to once again provide you with the tranquillity, attentive hospitality, and refined experience that you enjoyed during this stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Guest User
Luxury Ocean View Room (King Bed)
Stayed in Jul 2026
Couple
7 reviews
10/10
Outstanding
Posted on Aug 22, 2026
My second stay here! Even though the hotel is on a hill, they offer a shuttle service to the city center. There are tons of beachfront restaurants across the street, plus the hotel's own restaurant offers discounts for guests. The room was clean and comfortable, with a small balcony overlooking the sea – having a drink out there in the evening breeze was incredibly relaxing! Breakfast is semi-buffet style, with consistent quality, and you can even have a morning drink! I'll definitely be back!
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Response from Property: Dear Valued guest,Thank you very much for returning to Cross Pattaya Pratamnak for your second stay and for taking the time to share such a wonderful and enthusiastic review with us. It is truly a privilege to welcome a returning guest, and we are delighted to know that your second experience was once again so enjoyable and memorable.We are particularly pleased that you appreciated our location in Pratamnak and the convenience of our shuttle service to the vibrant areas of Pattaya. We understand that being able to enjoy the tranquillity of our surroundings while still having convenient access to the city is an important part of a relaxing stay. We are also delighted that you enjoyed the many seaside dining options located just across from the hotel, allowing you to easily explore the local culinary scene.Thank you as well for mentioning the benefits available to our guests at our restaurant. We are pleased that you were able to take advantage of the special dining privileges during your stay. We hope this added another enjoyable dimension to your experience and gave you the opportunity to discover more of the culinary offerings available at the hotel.It is wonderful to hear that you once again found your room clean and comfortable, and that the sea-facing balcony became one of the highlights of your stay. There is indeed something wonderfully relaxing about stepping onto the balcony in the evening, feeling the gentle sea breeze, and enjoying a quiet drink while taking in the atmosphere. We are delighted that you were able to enjoy exactly this kind of peaceful and personal moment during your stay.Your comments regarding our breakfast are equally appreciated. We are pleased that you enjoyed our semi-buffet breakfast concept and found the quality and consistency of the offerings to be satisfying. Our culinary team works diligently to maintain high standards across every service, and it is especially rewarding to hear that the experience remained consistently enjoyable during your second visit.We were also delighted by your playful mention of enjoying a morning drink. It certainly sounds like you embraced the relaxed spirit of your getaway to the fullest! Moments such as these are precisely what we hope our guests will take away from their time with us — the opportunity to slow down, enjoy the surroundings, and simply savour the moment.Most importantly, thank you for choosing to return to Cross Pattaya Pratamnak. Your decision to stay with us for a second time is one of the greatest compliments we could receive. We are deeply grateful for your continued trust and support, and your kind words will be shared with our team as encouragement to continue delivering the level of comfort, service, and hospitality that our returning guests deserve.We are absolutely delighted to hear that you will stay with us again. We sincerely look forward to welcoming you back for your third visit and to creating another memorable experience for you, perhaps once again accompanied by the sea breeze, a beautiful sunset, and a relaxing drink on your balcony.Until then, we wish you many wonderful journeys ahead and look forward to welcoming you back to Cross Pattaya Pratamnak very soon.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Guest User
Urban Room
Stayed in Jun 2026
Couple
7 reviews
10/10
Outstanding
Posted on Aug 16, 2026
It's absolutely fantastic! This is a quiet and peaceful place to stay, yet it's close to popular restaurants in the Khao Phra Tamnak area. The accommodation is beautiful and very clean. It's not a smart TV, but you can call the hotel and staff will come to help you adjust it.
If you're tired of Walking Street and Pattaya Beach and want to experience a quiet Pattaya lifestyle, this is the place for you! The hotel has a beach right outside, and there's also a partner cafe. Breakfast is made to order, so you can enjoy freshly prepared warm food. It was excellent! The only minor issue was that the bath water wasn't hot enough, so I couldn't really enjoy a bath.
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Response from Property: Dear Khun yuika17_,Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay at Cross Pattaya Pratamnak.We are truly delighted to know that you enjoyed the peaceful atmosphere and found our location to be an ideal choice for experiencing a quieter and more relaxing side of Pattaya. It is especially wonderful to hear that you appreciated the convenience of having the beach just moments away from the hotel, as well as the nearby partner café. We are pleased that these elements contributed to a more leisurely and enjoyable experience during your stay.We are also very pleased to hear your kind comments regarding our breakfast. Our à la carte ordering concept is designed to allow our guests to enjoy dishes prepared fresh to order, ensuring that each plate is served warm and at its best. Knowing that you enjoyed the freshly prepared breakfast is a great encouragement to our culinary team, and we sincerely appreciate you highlighting this aspect of your experience.At the same time, please accept our sincere apologies for the inconvenience you experienced with the bathtub water temperature. We fully understand that being unable to enjoy a bath as intended can be disappointing, particularly when this is an important part of the comfort and relaxation expected from a five-star hotel stay. Your feedback is greatly appreciated, and we will share your comments with our Engineering and Front Office teams so that the hot water temperature and the operation of the bathtub can be carefully inspected and any necessary improvements or corrective action can be taken.We are grateful for your balanced and constructive feedback, as comments such as yours help us continuously refine both our facilities and our service standards. Despite this inconvenience, we are very happy to know that you had an overall pleasant stay and enjoyed the tranquil atmosphere that makes our location special.It would be our great pleasure to have the opportunity to welcome you back to Cross Pattaya Pratamnak in the future and provide you with an even more comfortable, relaxing, and memorable experience.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
leung wawai
Elite Executive Ocean Suite
Stayed in May 2026
Couple
19 reviews
10/10
Outstanding
Posted on Jul 5, 2026
Although the hotel is a bit far from the city center, it's perfect for a relaxing getaway. It's very peaceful, and the sea view is incredibly soothing. The hotel is very clean, and the facilities are brand new. The staff are lovely and always smiling. There are a few famous restaurants nearby, about a 10-15 minute walk from the hotel, and the hotel also has its own restaurant right opposite, which serves good food. The hotel offers a shuttle service to several locations, which is a great amenity. Breakfast includes both buffet and à la carte options, cooked to order, and it's delicious. They even have a self-service juicer and sparkling wine. The hotel also has many recreational facilities. We had a spa treatment, and the therapist was excellent. It was a buy-one-get-one-free offer, and the price was reasonable. The room was immaculate, and the bed was comfortable. Although the balcony was close to the next room, they had installed a reflective film, so you couldn't see into the room from the outside. Overall, this hotel is excellent for a holiday, and we'll definitely stay here again.
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6/9
Response from Property: Dear Khun leung wawai,Thank you sincerely for your wonderful and comprehensive review following your recent stay at Cross Pattaya Pratamnak. We are truly honored to receive such thoughtful feedback and are delighted to know that your stay was a memorable and relaxing experience.It is especially rewarding to learn that you appreciated the peaceful atmosphere of our location and the beautiful sea views that make Cross Pattaya Pratamnak a tranquil retreat away from the hustle and bustle of the city. While our hotel is situated in the serene Pratamnak area, we are pleased that you found the complimentary shuttle service and the nearby dining options convenient during your stay.We are equally delighted that you enjoyed so many aspects of our facilities and services. Your compliments regarding the cleanliness of the hotel, the comfort of your room and bed, our well-maintained facilities, and the privacy features of the balcony are greatly appreciated. It is also wonderful to know that our breakfast experience, including the buffet selection, freshly prepared à la carte dishes, self-service fresh juice station, and sparkling wine, exceeded your expectations and added a special touch to your mornings.We are particularly grateful for your kind words about our team members. Providing warm, genuine, and attentive hospitality is at the heart of everything we do, and knowing that our associates made you feel welcomed through their friendly smiles and dedicated service is the greatest reward we could receive. Your generous recognition will certainly be shared with the entire team as a source of encouragement and pride.It is also a pleasure to know that you had an enjoyable experience at our spa and found the therapist's expertise exceptional. We are delighted that both the quality of the treatment and the promotional offer provided excellent value and contributed to your relaxing holiday.Your thoughtful recommendation means a great deal to all of us. We are truly honored that you consider Cross Pattaya Pratamnak an excellent destination for a vacation and even more delighted to hear that you intend to stay with us again.Thank you once again for choosing Cross Pattaya Pratamnak. We genuinely look forward to welcoming you back in the near future for another exceptional stay filled with comfort, relaxation, and our signature warm hospitality.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
nichavp
Urban Room
Stayed in May 2026
Couple
18 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Every staff member provided excellent service. The hotel is clean and close to restaurants and cafes. There's also a 'songthaew' (local shared taxi) service available.
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Response from Property: Dear Khun nichavp,Thank you very much for sharing your wonderful feedback following your recent stay at Cross Pattaya Pratamnak.We are truly delighted to know that you had such an enjoyable experience and that every member of our team made a positive impression on you. Your kind words about our staff mean a great deal to us, as providing warm, attentive, and genuine hospitality is at the heart of everything we do. We will be delighted to share your compliments with our entire team, as they will certainly be encouraged by your recognition.We are also pleased to learn that you appreciated the cleanliness of our hotel. Maintaining a comfortable, immaculate, and welcoming environment for every guest is one of our highest priorities, and it is rewarding to know that our efforts contributed to your pleasant stay.It is equally wonderful to hear that you found our location convenient. While Cross Pattaya Pratamnak offers a peaceful atmosphere away from the city's busiest areas, it also provides easy access to a variety of restaurants, cafés, and local attractions. We are glad that the nearby songthaew service made it easy for you to explore Pattaya and experience the local lifestyle with convenience.Thank you once again for choosing Cross Pattaya Pratamnak. It was truly our pleasure to welcome you, and we sincerely look forward to the opportunity of welcoming you back for another relaxing and memorable stay in the near future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Guest User
Urban Room
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jul 19, 2026
It was nice place to stay. I enjoyed the pool, breakfast, the beach and the cafe in front of the hotel with my mom. It was new area for new in Patthaya and we’ll recommend the place!
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review following your recent stay at Cross Pattaya Pratamnak. We are truly delighted to know that you and your mother had such an enjoyable and memorable experience with us.It is especially rewarding to learn that you had the opportunity to enjoy many aspects of your stay, from relaxing by our swimming pool and savoring breakfast to spending quality time at the nearby beach and the charming café located in front of the hotel. We are honored that Cross Pattaya Pratamnak could be part of these precious moments shared with your mother, as creating memorable experiences for our guests and their loved ones is one of our greatest aspirations.We are also pleased that you appreciated the unique atmosphere of the Pratamnak area. Its peaceful surroundings, beautiful coastal scenery, and variety of local attractions make it a wonderful destination for travelers seeking both relaxation and convenience, and we are delighted that you had the chance to explore and enjoy the neighborhood during your visit.Your kind recommendation means a great deal to all of us. There is no greater compliment than knowing our guests are willing to recommend us to their family and friends. Your generous feedback serves as tremendous encouragement for our entire team to continue delivering warm hospitality and exceptional service to every guest.Thank you once again for choosing Cross Pattaya Pratamnak. It was our absolute pleasure to welcome you, and we sincerely look forward to having the opportunity to host both you and your mother again in the near future for another relaxing, memorable, and exceptional stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Anonymous User
Luxury Ocean View Room (King Bed)
Stayed in May 2026
Family
3 reviews
8.5/10
Very good
Posted on Aug 14, 2026
Good breakfast, good value for money. The hotel overlooks the sea and has a nice beachfront restaurant. Plenty of parking, no need to worry about finding a spot.
The hotel is beautiful with a cafe and restaurant next door, perfect for a relaxing getaway. They have a pool, ping pong table, fitness center, and a swimming pool. The staff provided excellent service!
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6/10
Response from Property: Dear Mr./Ms. pk shine, Thank you very much for taking the time to share your wonderful experience and your kind words about Cross Pattaya Pratumnak Hotel. We are delighted to hear that you had a memorable and relaxing stay. We are especially pleased to hear that you enjoyed the hotel's beauty and its location, surrounded by cafes and restaurants that perfectly complement your relaxing atmosphere. Our intention is to provide guests with a place where they can fully relax and experience the charm of the tranquil and beautiful Pratumnak area. We are also pleased that our facilities, such as the pool table, ping pong table, fitness center, and swimming pool, provided enjoyment and met your needs. These amenities are provided so that all guests can make the most of their time, whether traveling as a couple, family, or group of friends. Above all, we thank you for your compliments on our team's service. Guest satisfaction is our most important driving force, and your kind words will be passed on to our entire team as encouragement to maintain our warm, attentive, and professional service standards. Thank you again for choosing to stay at Cross Pattaya Pratumnak Hotel. We are honored to have had the opportunity to welcome you and we sincerely hope to welcome you back in the near future to provide you with another memorable experience and excellent service on every visit. Sincerely, Sarut Anumas, the manager of Cross Hotel Pattaya Phratamnak.
Anonymous User
Luxury Ocean View Room (King Bed)
Stayed in May 2026
Couple
6 reviews
8.0/10
Very good
Posted on Jun 24, 2026
Nice service and view. Location was mid because there was flooding and power shortage.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that you enjoyed our service and the beautiful views from our hotel. Your kind compliments are greatly appreciated and serve as a wonderful encouragement to our team, who continuously strive to create memorable experiences for all our guests.At the same time, we sincerely apologize for the inconvenience you experienced regarding the flooding situation and power shortage during your visit. We completely understand how these unexpected circumstances may have affected your overall impression of our location and your stay experience. Please rest assured that the comfort and safety of our guests remain our highest priorities, and we continuously work closely with the relevant parties to minimize the impact of such unforeseen situations whenever possible.Your valuable feedback is truly important to us, as it helps us improve both our facilities and services. We sincerely hope that this experience will not deter you from visiting us again and that we will have the opportunity to welcome you back to Cross Pattaya Pratamnak in the near future, where we can provide you with an even more seamless and enjoyable stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Guest User
Urban Room
Stayed in Apr 2026
Other
38 reviews
8.5/10
Very good
Posted on May 28, 2026
It's a bit out of the way, requiring a ride to get to the city center, but the breakfast was a highlight, especially with the sparkling wine. There's a popular cliffside cafe right next to the hotel, though it's quite pricey. I'd recommend the Oxygen restaurant nearby instead, as it has direct beach access.
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Response from Property: Dear Valued guest,Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Cross Pattaya Pratamnak.We are delighted to learn that you thoroughly enjoyed our breakfast experience and that it became one of the highlights of your stay. It is especially rewarding to know that the selection offered, including the sparkling wine, contributed positively to your overall experience. Our culinary team takes great pride in curating a memorable breakfast journey, and your kind recognition is truly appreciated.We also appreciate your comments regarding our location. Situated in the peaceful and exclusive Pratamnak area, Cross Pattaya Pratamnak is designed to offer guests a relaxing retreat away from the bustle of the city center while still remaining within convenient reach of Pattaya's major attractions. Many of our guests value the tranquility, privacy, and beautiful coastal surroundings that this unique location provides.Thank you as well for sharing your observations and recommendations about the nearby dining venues and attractions. We are pleased to know that you had the opportunity to explore the surrounding area and enjoy the local experiences available near the hotel.Your feedback is invaluable to us, and we are grateful for your recommendation. It was a pleasure to have you as our guest, and we sincerely look forward to welcoming you back to Cross Pattaya Pratamnak for another memorable and relaxing stay in the near future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Anonymous User
Urban Room
Stayed in Apr 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 9, 2026
The front desk upgraded us to a sea-view room – big shout-out to Chris and Thanyah! The breakfast was absolutely delicious! The service was excellent; we even got complimentary drinks while checking in (they were so good!). The laundry service is paid, but our clothes came back smelling amazing and the scent lasted forever! The hotel is right on the beach, but you'll need a scooter or taxi to get to the city center. If you're staying here, I'd recommend bringing a shower head with a filter, as the water quality isn't the best. Everything else was perfect! We'd definitely stay here again next time.
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6/7
Response from Property: Dear Valued guest,Thank you very much for taking the time to share such a detailed and wonderful review regarding your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that you had an enjoyable experience with us, especially the complimentary upgrade to a sea-view room, our delicious breakfast selection, welcome drinks, and overall service experience throughout your stay. Your kind words mean a great deal to our team and serve as a great encouragement for us to continue delivering memorable hospitality experiences to all our valued guests.We are especially pleased to hear your recognition of Khun Chris and Khun Thanyah. Your compliments will certainly be shared with them, and we are confident they will be very happy to know they helped make your stay even more special and comfortable.It is also wonderful to know that you enjoyed our laundry service and the relaxing beachfront atmosphere of the hotel. At Cross Pattaya Pratamnak, we always strive to provide a comfortable and luxurious seaside retreat where guests can truly unwind and create lasting memories.At the same time, we sincerely appreciate your constructive feedback regarding the water quality. Please rest assured that your comments have been noted carefully and shared with the relevant team for further review and improvement, as guest comfort and satisfaction remain our highest priorities.Thank you once again for your generous support and recommendation. It was truly our pleasure to have you as our guest, and we very much look forward to welcoming you back again for another exceptional stay at Cross Pattaya Pratamnak in the near future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Anonymous User
Luxury Ocean View Room (Twin Bed)
Stayed in Mar 2026
Business traveler
38 reviews
10/10
Outstanding
Posted on May 18, 2026
🏨 My stay here was fantastic! The hotel's location is super convenient, with easy access to transportation and plenty of amenities nearby. The room was spotless, well-equipped, and the bedding was soft and comfortable. The soundproofing was excellent too. The front desk staff were incredibly warm and helpful, checking me in efficiently and even recommending some great local eateries. Breakfast offered a wide variety of delicious options. Overall, it's great value for money. I highly recommend it and will definitely choose to stay here again!
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Response from Property: Dear Valued guest,Thank you very much for sharing your wonderful review regarding your recent stay at Cross Pattaya Pratamnak.We are truly delighted to hear that you had such a fantastic experience with us and that many aspects of your stay contributed positively to your overall impression. Your kind comments regarding our convenient location, comfortable accommodations, cleanliness, and overall value for money are sincerely appreciated.It is especially rewarding to know that you enjoyed the comfort of your room, including the soft bedding, well-equipped facilities, and peaceful atmosphere with good soundproofing. Creating a relaxing and restful environment for our guests is always one of our highest priorities.We are also very pleased to hear your compliments toward our Front Office team. Your recognition of their warm hospitality, efficient service, and helpful local recommendations means a great deal to us. We will certainly share your kind words with the team as encouragement to continue delivering exceptional service experiences to all our valued guests.Furthermore, we are delighted that you enjoyed our breakfast selection and found the variety and quality satisfying during your stay.Thank you once again for your generous recommendation and support. It was truly our pleasure to welcome you to Cross Pattaya Pratamnak, and we sincerely look forward to welcoming you back again for another memorable and relaxing stay in the near future.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak
Kikias
Urban Room
Stayed in Mar 2026
Solo traveler
41 reviews
10/10
Outstanding
Posted on Apr 21, 2026
The hotel's location is super convenient – there's a 7-Eleven just a few hundred meters away, and getting a taxi is easy. Downstairs, you'll find coffee shops and restaurants. The gym and overall hotel environment are great too, and it's close to everything. My only small complaint is that the air conditioning was really cold at night, haha. But I guess that's just how it is in Thailand, right?
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6/9
Response from Property: Dear Khun Kikias,Thank you very much for your kind and thoughtful review following your recent stay at Cross Pattaya Pratamnak.We are truly delighted to learn that you found our location to be convenient and well-connected, with easy access to nearby amenities such as local shops, cafés, and restaurants. It is wonderful to hear that the accessibility of transportation and the surrounding area contributed positively to your overall experience. We are also pleased that you enjoyed our fitness facilities and the overall ambiance of the hotel, as we strive to create a refined and comfortable environment for all our valued guests.At the same time, thank you for sharing your feedback regarding the air conditioning. We sincerely apologize for any discomfort caused during the night. While Thailand’s climate can indeed be quite warm, we fully understand that indoor temperature preferences vary for each guest. Please be assured that our team is always available to assist with adjusting the settings or providing recommendations to ensure a more comfortable rest.Your feedback is greatly appreciated, as it allows us to continuously improve and enhance our guest experience.It would be our great pleasure to welcome you back again to Cross Pattaya Pratamnak in the near future, where we hope to provide you with an even more seamless and enjoyable stay.Warmest regards,Saruth AnumasGeneral ManagerCross Pattaya Pratamnak