Bella Colina I Vintage Hotel 1953

From the moment we walked in, the atmosphere was welcoming and cozy. Our waitress, Caro, was absolutely unbelievable. Her attentiveness, friendly demeanor, and exceptional service truly stood out. She made us feel right at home and went above and beyond to ensure our evening was perfect. The food was nothing short of superb. Overall, it was a dining experience to remember, thanks in large part to Caro and the incredible food.

The rooms were ok, we had 2 doubles. Sea view was not worth the extra cost and our girls had an inland room which was much nicer and bigger. Ours was long and thin, had to shuffle around the bed to use the bathroom. Décor was dated, not great storage, only 1 power point that could only be used once we unplugged the telephone, TV didn’t work, bathroom very dated, rooms extremely clean though and cleaners were very polite. Outside was gorgeous, cannot fault the pool area and seating. Very high standard at the evening restaurant and bar. Staff were 50/50 in regards to customer service. The first morning after we had arrived very late the previous night, 2 of the staff working were very rude and abrupt, we were very taken aback. They told us we couldn't put a towel out to reserve 2 sunbeds for our girls even though they were due down to the pool in 5 minutes. The German lady member of staff shouted No, No, No across at us and then berated us, giving us a very stern dressing down, repeating the rules regarding reserving beds over and over. There was no signs indicating this and nothing in the handbook. I understood this was their policy however there are ways of speaking to paying guests and this behaviour was totally unacceptable. When our girls came down 5 minutes later before they even had a chance to lay their towel on the bed, another Brazilian guy working there told them very firmly, they are 15 years old, that they couldn't reserve beds. They were just trying to sit down, this was not necessary and pointless, they were really upset. The other members of staff were lovely however, very welcoming, accommodating and always had time to be polite. A huge shout out to Luciana, what a beautiful, professional lady, an asset to the hotel. Would i stay there again, unfortunately not. The rude staff took alot of the enjoyment out of the hotel. Pretty sour faced throughout our stay. We got the impression they wasn't over keen of English guests and cater just for the German ones.

One of the best hotels we have stayed in. We were warmly welcomed, arrived before check in time but were told we could use the pool. Towels were provided and we were offered kids toys for the pool. The room is fantastic, spacious with beautiful decor and a lovely large balcony. The only thing missing was a fridge to store the water we had to keep it cool. We ate at the restaurant on site and the food was amazing, highly recommended. They could not do enough for us and our two kids. Can’t wait to stay again! Thank you for an amazing stay!

We felt so well in this incredible, beautiful almost boutique hotel. The deco, furniture is amazing, tasteful. The staff very helpful and the cuisine absolutely stunning: tasty, creative, colourful, that also we as vegetarian- vegan were so happy ! Thank you all for our wonderful stay

Charming boutique with stunning decor and amazing staff. Room was great, slightly simplistic but ideal for the relaxing laid back approach that this hotel offers. The staff truly are a unique bunch, everyone I met working there had a genuine smile on their face and would do anything for you. The only suggestion would be that the pool area could do with updating. But if we go back to Paguera we would 100% go back to this hotel. It’s the ideal location for the beach and all local bars and restaurants and incredibly quiet and peaceful at night