Jl. Moh. Ali No.118, Padang Terubuk, Senapelan, Pekanbaru, Riau, 28155, IndonesiaView hotel details
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Guest Reviews of Winstar Hotel
8.0/10
Very good
60 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities8.0
Service8.1
Cleanliness8.0
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All reviews(60)
Positive reviews(52)
Reviews with photos/video(12)
Negative reviews(8)
Looi ST
Superior Twin Room
Stayed in Nov 2025
Solo traveler
8 reviews
6.0/10
Posted on Dec 21, 2025
This hotel was pretty new when I first stayed here in 2015 and I had a pleasant stay then. Time has obviously taken its toll since then; carpets are worn, and although the room was OK, the water pressure was very low and there was no hot water. I lodged a complaint at the front desk and there was some improvement later on when I got barely lukewarm water out of the shower. The hotel is located on a quiet street a comfortable walk to the main commercial precinct along Jalan Jendral Sudirman.
Guest User
Standard Twin Room
Stayed in Jul 2025
Couple
2 reviews
10/10
Outstanding
Posted on Sep 5, 2025
nice place to stay
Guest User
Standard Twin Room
Stayed in Jul 2025
Booked for others
1 reviews
5.0/10
Posted on Aug 29, 2025
The room service staff was quite slow in responding the request of amenities.
Faderskya
Superior Twin Room
Stayed in Jun 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 29, 2025
Good the best
Guest User
Superior Twin Room
Stayed in Nov 2023
Booked for others
10 reviews
8.5/10
Very good
Posted on Dec 17, 2023
Clean room but there is no towel in room. Please check the room sometimes there is no remote in the room to change the tv channel
Dedek Dharmawan Tanjung
Superior Twin Room
Stayed in Apr 2025
Solo traveler
25 reviews
7.5/10
Posted on Jul 26, 2025
Hotel was ok
Guest User
Standard Twin Room
Stayed in Feb 2024
Family
1 reviews
8.0/10
Very good
Posted on Apr 16, 2024
bagis bagus mantap mantap awaw
Guest User
Superior Twin Room
Stayed in Mar 2024
Business traveler
4 reviews
8.5/10
Very good
Posted on May 14, 2024
hotel budget bagus
Guest User
Standard Twin Room
Stayed in Oct 2023
Other
1 reviews
7.0/10
Posted on Dec 21, 2023
Lumayan
Guest User
Standard Twin Room
Stayed in Mar 2025
Solo traveler
20 reviews
7.5/10
Posted on Apr 8, 2025
Hotel near my destination, which is Jalan Karet
When entering the room, there are still tissues on the door from the previous guest? There are still food bowls (from the previous guest?)
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Guest User
Superior Twin Room
Stayed in Jan 2025
Family
2 reviews
10/10
Outstanding
Posted on Mar 29, 2025
Nice and clean, at that price you can get breakfast for a husband, wife and one child. Also close to the market but unfortunately the parking lot is cramped
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Guest User
Superior Double Room
Stayed in Apr 2025
Business traveler
2 reviews
2.0/10
Posted on May 18, 2025
The room is empty, there is no fridge, there is no hot water, nothing, we are from Malaysia, the cellphone charger here is not even a plug, the service is so bad
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Guest User
Deluxe Double Room
Stayed in May 2024
Couple
4 reviews
10/10
Outstanding
Posted on Jun 8, 2024
Clean
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Guest User
Standard Twin Room
Stayed in Apr 2024
Couple
3 reviews
7.0/10
Posted on May 24, 2024
Please pay more attention to cleanliness, the bathroom is quite smelly and there are no towels at all