FOX Hotel Pekanbaru Reviews
FOX Hotel Pekanbaru
Jl. Riau No.147, Padang Terubuk, Kec. Senapelan, Pekanbaru, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
FOX Hotel Pekanbaru Guest Reviews
4.5/5
Great
129 review
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All Reviews(129)
Positive reviews(128)
Reviews with photos/video(43)
Awesome stay(23)
Clean and tidy(19)
Awesome rooms(11)
Great service(11)
Near shopping area(8)
Convenient for shopping(6)
Negative reviews(1)
Salmin Husin
Deluxe Room
Stayed in Nov 2023
Business travelers
32 review
Posted on Nov 5, 2023
My 1st night room with sewer smell from plumbing defect. 2nd night manage to got another room.
Hotel internet too slow as we leave in 1990's ๐คจ
Shoping mall nearby (Pekanbaru Xchange) not recommended as most of the shop closed. Have to walk to accrose busy road, Ciputra Mall.
Response from Property: Dear Mr/Mrs. Salmin Husin,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We do apologize about smell from plumbing and hotel internet.We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Management FOX Hotel Pekanbaru
henry xie
Deluxe Room
Stayed in Sep 2023
Business travelers
69 review
Posted on Sep 17, 2023
A normal hotel. Room to room noise isolation is poor. I can hear the next door people snoring.
Response from Property: Dear Mr/Mrs. henry xieWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. Your positive feedback regarding room to room noise isolation is poor will be share to all FOX Family. Once again thank you and hopefully we can be your first option for the hotel in Pekanbaru in your next visit.Best Regard'sManagement FOX Hotel Pekanbaru
Juni
Deluxe Room
Stayed in Aug 2023
Family
8 review
Very Good
Posted on Sep 6, 2023
Hotel location is good. It has a mall in front and cik putra mall directly accross the road.
Room is clean as seen in picture. Pillows are thin though.
Response from Property: Dear Mr/Mrs. JuniWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services.Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regard's,FOX Hotel Management
JOAO PEDRO ADLRIGHI
Deluxe Room
Stayed in Mar 2024
Solo travelers
1 review
Very Good
Posted on Mar 18, 2024
Very comfortable room, AC working good although a bit loud, nearby shopping malls
Response from Property: Dear Mr/Mrs. JOAO PEDRO ADLRIGHI,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel.We do apologize about weaknesses and strengths during you stay with us.We'll use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru. Best regards,Lourdes MariaGuest Relation Officer
Travelling Ginting
Deluxe Room
Stayed in Jun 2023
Solo travelers
7 review
Very Good
Posted on Jun 14, 2023
Great location, near shopping malls and lots of restaurants. (Such as Padang restaurant and Satay Padang) Breakfast was good with a lot of nice local selections.
Response from Property: Dear Mr/Mrs. Travelling Ginting,Warm greetings from FOX Hotel Pekanbaru.Thank you for the review and rating, We are waiting for welcoming you for the next visit at our Hotel. Best Regards,Andi Grinaldi MattinettaGeneral Manager
FadhilAhmad
Deluxe Room
Stayed in Aug 2023
Other
2 review
Outstanding
Posted on Aug 8, 2023
Mantap nyaman, keren,ok
Response from Property: Dear Mr/Mrs FadhilAhmad, Warm greetings from FOX Hotel Pekanbaru,
Thank you for the valuable time you have given to add and provide the best assessment regarding our Hotel. We hope that Mr/Mrs FadhilAhmad will be very comfortable during your stay at FOX Hotel Pekanbaru and enjoy every facility at our Hotel. We will use the review that Mr/Mrs FadhilAhmad provides as motivation as a reference so that we can always provide and maintain our best quality service. Once again, we thank you and we will wait for Mr/Mrs FadhilAhmad's arrival back at FOX Hotel Pekanbaru. Sincerely, Management of FOX Hotel Pekanbaru
Zain
Deluxe Room
Stayed in Sep 2023
Business travelers
3 review
Great
Posted on Sep 19, 2023
Hotel 4 star spacious rooms and toilets, clean, and good service, Breakfast menu should be improve in taste and menus variation
Response from Property: Dear Mr/Mrs.Zain,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. Your positive feedback regarding breakfast menu will be share to all FOX Family.Once again thank you and hopefully we can be your first option for the hotel in Pekanbaru in your next visit.Best regard's Management FOX Hotel Pekanbaru
Geocivic
Deluxe Room
Stayed in Aug 2023
Business travelers
15 review
Outstanding
Posted on Aug 10, 2023
Nice location and good service staff. Location at city and only half an hour to airport by taxi.
Response from Property: Dear Mr/Mrs.Guest UserWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best Regard'sManagement FOX Hotel Pekanbaru
Anonymous User
Deluxe Room
Stayed in Oct 2023
Solo travelers
4 review
Very Good
Posted on Oct 15, 2023
Great location, good service and the breakfast is good & variative
Response from Property: Dear Mr/Mrs. Anonymous UserWarm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. Your positive feedback regarding great location, good service and the breakfast is good will be share to all FOX Family.Once again thank you and hopefully we can be your first option for the hotel in Pekanbaru in your next visit.Best RegardsManagement FOX Hotel Pekanbaru
Anonymous User
Executive Room 1 Queen bed
Stayed in Nov 2022
Other
6 review
Posted on Nov 7, 2022
I had rashes on my ears after staying. Upon checking, Dr said might be dust mite.
The sound proof is bad. When local community had event with loud speaker (from 9am - 11pm), the loud sound literally cause you canโt rest. When complained to reception, they canโt do anything.
Response from Property: Dear Valued Guest,Warm greetings from FOX Hotel Pekanbaru,Thank you for choosing FOX Hotel Pekanbaru as your accommodation and also for taking the time to share your experience. Your review is very valuable for us to improve hotel service to be more optimal.First of all, we apologize for the inconvenience you have experienced regarding the service we provide. We thank you for your attention and input as a form of improving FOX Hotel Pekanbaru in the future. Any shortcomings that you found will follow up by the related department. Due to your suggestions, we can make improvements so that the same thing does not happen again in the future, once again we would like to apologize for this which reduces your comfortable.We hope you can visit FOX Hotel Pekanbaru again with even better service and product quality.Best regards,Imam FadliFront Office Manager
Topan Rohmattulah
Deluxe Room
Stayed in Sep 2022
Solo travelers
2 review
Very Good
Posted on Oct 2, 2022
Great value for money, will def repeat order here.
The only issue is an elevator. ๐
Waiting an elevator is wasted apx 15-30 minutes.
Response from Property: Dear Bapak Topan Rohmattulah,Thank you for the feedback during your stay at FOX Hotel Pekanbaru.Your positive feedback regarding Our Hotel are Vaue for Money and also great to hear you will become one of Our repeater will be share to all FOX Family.And your constructive feedback regarding the Elevator slow respond will be discuss with our team be improve in the next day.Once again thank you and hopefully we can be your first option for the hotel in Pekanbaru in your next stay.May the FOX be with YouImam Fadli Front Office Manager
Lukas PS
Deluxe Room
Stayed in Aug 2022
Business travelers
87 review
Outstanding
Posted on Aug 9, 2022
Hotel is close to Ciputra Mall, and many resto surrounded. Hotel is clean, fresh, cold Air Con. Breakfast is good, has many menu.
Response from Property: Dear Mr. Lukas PS,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services.Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regardsImam FadliFront Office Manager
SUNCHRIS
Deluxe Room
Stayed in Apr 2024
Family
4 review
Very Good
Posted on May 2, 2024
Service is good.
johnas_ts
Deluxe Room
Stayed in May 2022
Business travelers
16 review
Very Good
Posted on May 26, 2022
Hotel location is strategic and next to shopping mall.
The room is cozy and spacious although the building is old.
Good service and helpful staff.
Response from Property: Dear Valued Customer,Warm greetings from FOX Hotel Pekanbaru,Thank you for the valuable time you have given to add and give the best rating about our Hotel. We hope that you are very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our Hotel. We will use the reviews you provide as a motivation as a reference so that We can always provide and maintain the best quality of our services.Once again, Thank you and We look forward to welcoming You back at FOX Hotel Pekanbaru.Best regardsImam Fadli Front Office Manager
muhammad reza eka putra
Deluxe Room
Stayed in Aug 2022
Business travelers
262 review
Outstanding
Posted on Aug 19, 2022
Nice hotel๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ๐๐ฟ
Response from Property: Dear Mr. Muhammad Reza Eka Putra, Warm greetings from FOX Hotel Pekanbaru, Thank you for the valuable time you have given to add and provide the best assessment of our Kotel. We hope that Mr. Muhammad Reza Eka will be very comfortable while at FOX Hotel Pekanbaru and enjoy every facility available at our hotel. We will use the review that Mr. Muhammad Reza Eka gave as a motivation as a reference so that we can always provide and maintain our best service quality. Once again we thank you and we will wait for Mr. Muhammad Reza Eka to return to FOX Hotel Pekanbaru. Sincerely Yours Imam Fadli Front Office Manager
Trending Searches
Recommended for you
Element Houston Vintage Park ReviewsVila Alba Resort ReviewsEcono Lodge Andrews AFB ReviewsMotel 6 Shepherdsville, KY Louisville South ReviewsTownHouse 33 ReviewsHoliday Inn Express & Suites Lebanon ReviewsFairfield Inn & Suites Salt Lake City Downtown ReviewsGulberg Continental Hotel ReviewsLiving Water Resort & Spa ReviewsJinjang Homestay ReviewsHotel Opole Centrum ReviewsJW Marriott Hotel Bengaluru ReviewsMaison Fleurie, A Four Sisters Inn ReviewsSuper 8 by Wyndham Roswell ReviewsJazz on Columbus Circle Hostel ReviewsInuvik Capital Suites ReviewsNaantali Spa Hotel ReviewsHotel Tara Palace, Chandni Chowk ReviewsHamilton's Queanbeyan Motel ReviewsTravelodge Harlow ReviewsExpo International Hotel (Dongguan Dongcheng Metro Station Wanda Plaza)Starway Hotel (Xi'an Bell Tower Huimin Street)Shanghai Xujiahui A.T.HOUSE HotelFormeet VillaTanimachikun Star Hotel EbisunishiLibo Xiangshanyuan HomestayChenguang HotelSouth America Grand HotelLanez Hotel Shenzhen Huaqiang Road Subway StationHotel Forza Kanazawa