107, Jalan SS 25/2, Taman Mayang, Petaling Jaya, Selangor, 47301, MalaysiaView hotel details
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Guest Reviews of Hotel 99 Kelana Jaya (PJ)
7.8/10
Good
360 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities7.4
Service8.0
Cleanliness7.3
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All reviews(360)
Positive reviews(345)
Reviews with photos/video(75)
Great location(38)
Awesome rooms(24)
Awesome stay(23)
Great value for money(12)
Easy to get around(11)
Perfect for business trips(10)
Convenient location(9)
Classy environment(6)
Negative reviews(15)
seab
Standard Queen Room
Stayed in Apr 2026
Business traveler
59 reviews
8.5/10
Very good
Posted on May 29, 2026
Always been my first choice to stay whenever working in ss24. This time their room is quite dirty. Strands of hair all around the room and toilet. Paint peeling off with debris. And stains on towel and bedshert. Housekeeping need to improve more on this. Rest all was usual. Nearby many eateries and convenient shops. Walking distance to nearby lrt station.
Response from Property: Thank you for you continued support and choosing us as your preferred place to stay. We are sorry to hear about the cleanliness issues you encountered. Your comment have been shred with our houskeeping team for immediate attention and improvement. We truly aapreciate your honest feedback and are glad to knoe that you still found our location convenience woth nearby eateries and convenience store within walking distance. We hope to have the opportunity to provide you with a much better experience on your next visit.
karminHudson
Deluxe Single Room
Stayed in Jan 2026
Solo traveler
4 reviews
6.5/10
Posted on Feb 2, 2026
i dont likee guys receptionist he work like her father as owner of the hotel because of i just wrong book room type then have same issue i want change room queen size with window , short long story must pay via tng then that time my tng have problem i give cash he said cant accept i wait infront the hotel like i crazy find some1 to help he just then if come infront her try to do work n busy im just wasting time book the hotel that day very² upset , from 1clock somethink 1st said room still cleaning ok i accepting or mybe bcause i come to early then i got room 5oclock something , even so i really tired and hungry 😢😢😢😢, that picture as u can see mine battry very2 low then hes still argue said i no pay that time i want show her but my problem jammed n stuck , so second picture is proof i alredy then i really tired 11oclock he knock my door wants proof when im going down show i cancel change because its ok nvm bcause the single room not guite small for me , then he said i must wait 3 days to get refund im waiting ,
Response from Property: Thank you for your feedback.We apologise for the inconvenience during your check-in and for the wait. Your comments have been shared with our team to improve service, and we appreciate your patience.We hope to welcome you again for a smoother stay.
NoRmAd
Standard Queen Room
Stayed in Mar 2026
Solo traveler
4 reviews
9.0/10
Great
Posted on May 30, 2026
NICE..WILL STAY THERE LATER
Response from Property: Thank you for you kind review. Were delighted to hear taht you had a pleasant experience and are considering staying with us again. We look forward to welcoming you back on your next visit!
Anonymous User
Superior Queen Room With Window
Stayed in Nov 2025
Traveling with friends
5 reviews
4.0/10
Posted on Dec 13, 2025
Stay at your own peril.
Hotel’s front desk looked decent but service was poor. While we were able to check in early around 1pm, it seemed like housekeeping had done a shoddy job at cleaning the room after the previous guest had left - no photo but there was still rubbish and dirty towels lying around when we entered the room. Took them nearly half an hour before something was actually done.
Aircon was also not working, only had hot air blowing out of it and we were left perspiring on the only night (thank god) we were there. The only saving grace was that the toilet was spacious with strong water pressure. While price was ok, still would not recommend unless you’re really on a budget.
Response from Property: We’re sorry to hear about your experience. This is not our usual standard, and we will investigate the issues with housekeeping and the aircon to ensure it doesn’t happen again. We appreciate your feedback and hope future stays can meet higher expectations.
Venustan
Superior Queen Room With Window
Stayed in Oct 2025
Solo traveler
30 reviews
6.0/10
Posted on Nov 18, 2025
The towel and bedsheets are dirty. Will not book again. I hope the management can do something.
Response from Property: Thanks for highlighting this. We’re truly sorry you experienced this, and we’ve already informed our housekeeping team to tighten their checks. We appreciate the feedback and will work on improving this immediately.
Guest User
Superior Queen Room With Window
Stayed in Dec 2025
Business traveler
7 reviews
10/10
Outstanding
Posted on Apr 5, 2026
Room is clean , staff nice, quietness so far so good
Response from Property: 1.Thank you for your feedback! We’re glad you had a pleasant stay and look forward to welcoming you back to Hotel 99.
Guest User
Standard Queen Room
Stayed in Feb 2026
Solo traveler
1 reviews
7.5/10
Posted on Apr 13, 2026
A practical stay in a great location—restaurants, convenience stores, public transport, clinics and a dentist, all within a minute walk. But there was a lot of black mold in the bathroom and I saw a cockroach as soon as I stepped in. Some dust too, dirty looking flooring outside the rooms. Other than that, strong AC unit and comfy bed. No bad smells.
Response from Property: Thank you for taking time to share your detailed feedback. We are pleased to know that you enjoyed our convenience location, comfortable bed, and strong air conditioning. However, we sincerely apologize for the issue you encountered regarding the bathroom condition, cleanliness, and pest presence. This is certainly not the standard we aim to provide. Your comment have been shared with our housekeeping team for immediate attention improvement. We hope to have opportunity to welcome you again and provide you with a much better stay in the future.
LiangweijieWilliam
Standard Queen Room
Stayed in Feb 2026
Solo traveler
12 reviews
10/10
Outstanding
Posted on Mar 26, 2026
This hotel was a pleasant surprise! The facilities are great, it's new and looks clean. Definitely much better than other Kuala Lumpur hotels in the same price range. Highly recommend!
Original textTranslated by Google
Response from Property: Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you, and we look forward to welcoming you back soon!
xuann02
Deluxe Family Room(Super)
Stayed in Feb 2026
Traveling with friends
11 reviews
9.0/10
Great
Posted on Mar 30, 2026
I had a good stay and it was definitely worth the price.
It’s easy to find food nearby.
Response from Property: Thank you for your kind review! We're so glad to hear that you had a good stay and felt it was worth the price. It's great that you also enjoyed the convenience of finding food nearby. We hope to welcome you again next time!
NazmulMYS
Superior Queen Room With Window
Stayed in Jan 2026
Solo traveler
10 reviews
9.0/10
Great
Posted on Feb 14, 2026
Everything was perfect there except they accept cash only 🫣
Lucky they gave me QRPay for tax payment
Response from Property: Thank you for your feedback.We’re glad you had a great stay. Kindly note that the cash-only policy applies to the deposit only, while other payments like tax can be settled via QRPay. We look forward to welcoming you again.
W K Chen
Deluxe Single Room
Stayed in Mar 2026
Solo traveler
4 reviews
8.5/10
Very good
Posted on Apr 14, 2026
Very good location very near a LRT Station. Very convenient to move around.
Response from Property: 1.Thank you for your feedback! We’re glad you had a pleasant stay and look forward to welcoming you back to Hotel 99.
Joanne w 10
Standard Queen Room
Stayed in Mar 2026
Couple
4 reviews
7.0/10
Posted on May 15, 2026
Very basic hotel , don’t expect something nice with the price you give.
Response from Property: Thank you for the great rating! Hope you had a wonderful stay with us. We look forward to welcoming you again in the future.
SherlynTee
Standard Queen Room
Stayed in Apr 2026
Couple
5 reviews
8.0/10
Very good
Posted on May 7, 2026
The front desk service was excellent, and there's a Mix nearby too.
Original textTranslated by Google
Response from Property: Appreciate your feedback. Glad to hear our staff provided excellent service and nearby food options made your short stay convenient.We appreciate your feedback and look forward to welcoming you back soon!
Nic88
Deluxe Single Room
Stayed in Jun 2025
Solo traveler
12 reviews
7.0/10
Posted on Aug 5, 2025
Need improvement for the window since is quite broken and not soundproof. The trashbin not cleaned everyday and its to small for the whole floor.
Response from Property: Thank you for your feedback. We’ll look into the window issue and housekeeping matters. Kindly note that daily housekeeping is available upon request.
Guest User
Standard Queen Window Room
Stayed in Dec 2025
Business traveler
3 reviews
7.5/10
Posted on Jan 13, 2026
Overall okay, an average hotel. Everything is good, the only problem is they accept cash for deposit.
Response from Property: Thank you for your feedback. We’re glad you found everything generally good. We appreciate your comment regarding the cash deposit and will take it into consideration.