I chose this hotel after walking past it earlier and seeing the pool from the outside. It looked nice enough to convince me to stay here. Unfortunately, that turned out to be a mistake.
It seems that this hotel and next to it the Phi Phi Andaman Beach Resort Is the same hotel
with the same management just with different name
To start with the positives — the staff are polite and helpful. Someone waited for us and other at the pier when we arrived with the ferry ⛴️ and helped transport the luggage to the hotel (about a 15-minute walk).
Reception staff were friendly as well. That’s appreciated — but also fairly standard service in this area,
Breakfast is acceptable there is enough variety to satisfy basic hunger. However, there is no proper coffee machine and the bread selection is disappointing. The baguette, for example, was dry.
On the positive side, the dining area has a beautiful sea view. Honestly, the view is more satisfying than the food itself.
The hotel itself is clearly neglected. The grass is burned and not maintained, trees and bushes are not trimmed, and the overall property looks like it hasn’t been properly cared for in a long time.
The room lighting in the room is very poor. The bed is acceptable but the bathroom lighting is extremely weak I couldn't see myself shaving and the water pressure is barely enough for a normal shower.
The air conditioner also works weakly and noisy
Honestly, it’s hard to understand how management feels comfortable selling rooms in this condition. If the hotel doesn’t care about its guests, why should guests care about the hotel?
Luckily, I booked only one night to test the place first. I’m leaving and moving somewhere else.
And the pool the reason I chose this hotel in the first place was the biggest disappointment. The water is very warm and smells strongly of chlorine, tiles inside the pool are missing or broken, the internal steps feel unsafe, some chairs are torn, and some areas of the synthetic carpet are ripped.
So yes — the pool looks nice from the outside. Just don’t make the mistake of getting closer.