Phi Phi Arboreal Resort Reviews

Decent accommodation, but priced like a 4-star hotel in Phuket. It's fine for an overnight stay. I've already described all the specifics of this hotel in a previous review.

Great view and a convenient location near the pier. There are a lot of steps, but the view is absolutely worth it. The cats create a lovely atmosphere. Just make sure not to leave any fruit or sweets on the table, or the ants will attack them immediately!

It feels like there are about 190 steps uphill to the reception. But there's a plus side: the hotel is halfway to the viewpoints. A special hotel staff member helps carry luggage to the room. The breakfasts are delicious, with several options to choose from. The view from the window is spectacular, overlooking two bays. The music from the bars is practically inaudible in the room. The bed is super comfortable.

Service was excellent, every one from the staff was very friendly and helpful. Location was perfect for me, but my friend found the long stairs from the road tiring. Cleanliness was good, but there was some moldy spots here and there in the bath room, which is quite usual in this humid country. Only thing is that the shower curtain was moldy too, which would have been cheap and easy to change. Facilities where good, there is an restaurant an little shop in the Hotel, wich was nice for lazy days.

Overall, not bad! But the uphill walk is a bit of a hassle.

Fantastic view. Everything just like in the photos.

The location of the resort is about halfway up the viewpoint stairs. Makes it difficult coming back from a night out. The rooms are not very sound proof. You can hear the music from the beach from the room.You also have a lot of people walking past early in the morning, going up to the view point. Upside is, it’s close to the view point and you you get a limited view from the rooms.

Very bad experience.. Stay away!!! The property is ridiculously high up with endless steps. We were traveling with our family and an infant, and reaching the place itself was a nightmare. When we got there, the rooms were boiling hot. They claim to have breakfast, but straight up said no breakfast is served. The manager was rude from the start. One room had no AC and smelled like something dead. We asked for another room with AC, but even after 2 hours it did not cool at all. It was unbearably hot and my baby was crying non-stop. When we asked the manager to fix it, he refused and spoke to us very badly. After we raised a complaint, things got even worse. The manager showed us the middle finger, kept shouting “**** off” again and again, threw our luggage out, and told us to get out immediately. He even told his staff not to help us. We had to carry all our luggage down the stairs ourselves with a crying baby, and only some kind strangers helped us. This is not hospitality, this is disgusting behavior. If you value basic respect and safety for your family, do NOT stay here.

Fantastic view over Phi Phi Don. And a beautiful sunset.

I booked a room at this hotel for my brother. He loved it! The view from the balcony is amazing! It's not a long walk from the pier. The hotel is also located halfway to the observation deck. The room was clean, the breakfasts were delicious. I definitely recommend it!

nice view.... the breakfat nice.... location A bit challenging, have to climb the narrow stair..it's a bit far from the beach.. a quiet place

Everything perfect. The view is amazing, the crew super helpful and the room is great. It has some stairs to get there but it worth it for the view of the room. Location is also great, close to everything, we loved it

Let’s start for the good … the hotel view is astonishing, just few minutes from the phiphi view point so if you are a sunset lover this is the pace . Now… the down sides , the appliances in the hotel aren’t in the best shape, this place needs renovation, we had to change our room at least the could solve that , the stairs to arrive to the hotel are really up , so I think this is not a hotel for families with babies or elders , those stairs might be really hard

Please do NOT book this room. We arrived were horrified by the 140 steps up to our rooms in the heat on the steepest hill on the island. The stairs alone were enough for us to try booking somewhere else, but the cleanliness of the room is what broke us. The door to our room was slanted and allowed all of the bugs in. The sheets were dirty, parts of them were black, other parts stained red/brown, I had to request clean sheets and when they provided them they also had stains and were covered in a black dust. There were also an immense amount of cats on the property. This is typically fine, and even expected at most places on Phi Phi, but the concern came from seeing traps set up to catch the cats—raccoon traps that had bowls of cat food in them as bait. The island was beautiful and the view from outside of the room was also pretty, but not worth the dreadful walk up or the dirtiness of the room.