Phi Phi Chang Grand Resort

Phi Phi Chang Grand Resort Reviews

Phi Phi Chang Grand Resort

Ao Nang, Mueang Krabi District, Krabi Town, Krabi Province, 81000, ThailandView hotel details
Phi Phi Chang Grand Resort
Phi Phi Chang Grand ResortPhi Phi Chang Grand ResortPhi Phi Chang Grand Resort
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Guest Reviews of Phi Phi Chang Grand Resort

8.3/10
Very good
91 reviews
Verified reviews
Location8.2
Amenities8.2
Service8.7
Cleanliness8.1
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All reviews(91)
Positive reviews(79)
Reviews with photos/video(37)
Clean pool(31)
Great swimming pool(31)
Great location(24)
Awesome stay(17)
Quiet & comfortable(12)
Great service(12)
Convenient location(11)
Great value for money(8)
Negative reviews(12)
ALEKSEI 1971
Deluxe Room
Stayed in May 2026
Couple
46 reviews
9.0/10
Great
Posted on Jun 22, 2026
Greetings. "Junior Suite"... a strong claim. The pool is awesome. The AC is blowing. WiFi is whining. TV is groaning. The cats are screaming. The tourists are sh***ing. Have a good day everyone.
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6/8
Response from Property: Thank you for your unique and honest review. We’re really glad to hear you enjoyed the pool and had a comfortable stay overall.We also appreciate your feedback about the WiFi, TV, and surroundings. We’ll take a closer look at these points to improve the experience for our guests.As for the cats, they do like to make their presence known from time to time. We hope it added a bit of local charm to your stay.Wishing you all the best, and we hope to welcome you again in the future.
Guest User
Deluxe Room (New Building)
Stayed in May 2026
Solo traveler
5 reviews
10/10
Outstanding
Posted on Jun 12, 2026
A cozy hotel in a quiet and beautiful location. What I liked about room 216: + The room is a detached cottage with a staircase and a terrace. (There's also a block with regular rooms, not cottages.) + Spacious rooms with panoramic garden and mountain views. + Great location – away from noisy parties, yet convenient for reaching viewpoints and beaches. + Simple, homey atmosphere (quick check-in and check-out, they didn't even take a deposit). + Animals (a pony and numerous cats) lift your spirits and create a peaceful vibe. + Lots of nature, a garden, beautiful views. + I visited during the low season, and there were no other guests besides me. I barely saw the staff – a plus for introverts. The cons are minor (not critical for me) and fully compensated by the price and comfort of the place. - Many things are not well thought out (no power outlets in the bathroom) or on the table. The kettle has to be heated near the bed. - The room is a bit tired, with visible signs of clumsy renovations (broken tiles were just concreted over), but nevertheless, everything in the room works. - You might encounter occasional insects – I saw 1 ant, 1 cockroach (not critical, it's not a swarm of insects, and besides, we are in the tropics – life is everywhere here).
Original textTranslated by Google
Response from Property: Dear Guest,We are very happy to hear that you enjoyed your stay at our resort. Your comments are very helpful for us as we continue to improve our products and services. Our tropical oasis resort is always warm and welcoming, and we look forward to welcoming you again in the future.Akara S.Managing Director
HelloPassions
Deluxe Room
Stayed in Apr 2026
Solo traveler
9 reviews
5.5/10
Posted on May 22, 2026
Hotel hard to find and bathrooms not the best but the young man that works there is a lovely person and went above and beyond to help me.
Response from Property: Dear Guest,Thank you for your review. Your feedback is very helpful for us as we continue to improve our products and services for our valued guests.
ЕленаСС
Deluxe Room
Stayed in Mar 2026
Family
3 reviews
8.0/10
Very good
Posted on Apr 11, 2026
The hotel is a bit old and definitely needs renovation. Its location is slightly away from the hustle and bustle, but there are no steep climbs, which is a plus. A lovely pony named Tan lives on the premises and absolutely loves eating fruit.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your review. Your feedback is very useful to us as we continue to improve the value and quality of our services for the future.
Guest User
Deluxe Room
Stayed in Mar 2026
Couple
3 reviews
5.5/10
Posted on Apr 17, 2026
I’ve stayed in cheaper but cleaner hotels, unfortunately this one didn’t meet my expectations. Housekeeping only changed the sheets and towels, and even the fresh sheets weren’t clean. Sound insulation is poor as well. The property does have a pool, and there are plenty of cats around, plus even a horse. We fed the animals a few times, and one of the cats ended up sleeping by our room door.
Response from Property: Dear Guest,Thank you for your review. Your feedback is very helpful for us as we continue to improve our products and services for our valued guests.
Guest User
Deluxe Room
Stayed in Jan 2026
Couple
10 reviews
7.5/10
Posted on Feb 28, 2026
First, the pros: – Convenient location – close to the ferry. – Friendly staff: they helped carry our luggage and allowed us to check in early. Now, the cons: – The hotel is clearly in need of renovation. – We were given a windowless room, despite windows being shown in the photos. It was very difficult to be in the room without natural light. – The air conditioning didn't work properly: it blew hot then cold air intermittently. – The bed was uncomfortable. – The spoons in the room were so old and tarnished that they were unpleasant to use – we didn't even bother making coffee. – The toilet seat was yellowed with age. We're not picky people, but unfortunately, we were disappointed this time.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your detailed feedback. We truly appreciate your kind comments about our location and friendly team.We sincerely apologize for the issues you experienced with the room condition, air conditioning, and amenities. Your comments have been shared with our team for immediate improvement.We are sorry for the disappointment and hope to have the opportunity to provide you with a better experience in the future.
Aleix14
Deluxe Room
Stayed in Jan 2026
Couple
13 reviews
9.5/10
Amazing
Posted on Feb 24, 2026
Lovely resort with a pool. Very peaceful atmosphere despite being on Phi Phi. Highly recommend.
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Response from Property: Dear Guest,We are very happy to hear that you enjoyed our resort and facilities. We truly look forward to welcoming you again soon. 😊
Anonymous User
Deluxe Room
Stayed in Dec 2025
Traveling with friends
19 reviews
9.0/10
Great
Posted on Jan 21, 2026
Deluxe Room: Quite basic, a bit dated, and there was a lot of mold in the bathroom. BUT! Good soundproofing, a new air conditioner, a quiet location, and the pool is large and clean with spacious grounds. There's even a horse you can feed! Excellent value for money. 👍
Original textTranslated by Google
Response from Property: Dear Guest,Greetings from our team and our pony, "Brownie!"Thank you very much for your review. We will continue to do our best to improve our resort and ensure it meets our guests’ expectations.
Анжелика К
Deluxe Room (New Building)
Stayed in Dec 2025
Couple
9 reviews
9.0/10
Great
Posted on Feb 2, 2026
The rooms are a bit dated and could use a renovation. There's a pony living on the property :)
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for your review. It means so much to us and helps us improve our resort.
Md Abdullah Mahmud
Deluxe Room
Stayed in Oct 2025
Couple
15 reviews
9.0/10
Great
Posted on Dec 1, 2025
The property is beautiful and worth staying at. Just enjoy your time there; I miss their horse, "TAN," who is probably the only horse on the entire island. Clean swimming and a great place to stay.
Response from Property: Dear Guest,Thank you for your review. It means so much to us and helps us improve our services. We look forward to serving you again in the very near future.
Eiribach
Deluxe Room
Stayed in Jan 2026
Solo traveler
1 reviews
8.0/10
Very good
Posted on Mar 3, 2026
A very pleasant stay, I recommend it.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your review. It means so much to us as we continuously strive to improve our resort. We look forward to serving you again in the future.
Guest User
Deluxe Room
Stayed in Oct 2025
Couple
1 reviews
10/10
Outstanding
Posted on Nov 26, 2025
Love this place great location . Charlie was sooooo cute that what we name him!
Response from Property: Dear Guest,Thank you for rating us 10!! This means a lot to us. We look forward to welcoming you back again very soon.
Guest User
Deluxe Room
Stayed in Mar 2026
Couple
3 reviews
8.5/10
Very good
Posted on Apr 12, 2026
power in our room stopped working, but kind workers! they helped us straight away, and gave us a new, better and bigger room.
Response from Property: Dear Guest,Thank you for your review. Your feedback is very helpful for us as we continue to improve our products and services for our valued guests.
Guest User
Deluxe Room (New Building)
Stayed in Jan 2026
Traveling with friends
7 reviews
9.5/10
Amazing
Posted on May 1, 2026
The hotel's location is a bit set back, not far from the viewpoint. It's quiet and has a pool. The room is large and clean.
Original textTranslated by Google
Response from Property: Dear Guest,We are happy to hear that you had a pleasant stay with us. We look forward to welcoming you back to our tropical oasis resort anytime.
Guest User
Deluxe Room (New Wing)
Stayed in Jan 2026
Couple
18 reviews
9.0/10
Great
Posted on Feb 17, 2026
Comfortable budget traveler hotel, on quieter location but 4-5 mins walk to centre of town. Nice pool area. Friendly pony that hangs around to garden areas is cute. Good size rooms, very firm Thai mattresses only Doen side. Greatly value. Recommended.
Response from Property: Dear Guest,Thank you so much for your kind review. Greetings from our team and our pony! We hope to have the pleasure of serving you again soon.