Emerald Hotel Residence

Emerald Hotel Residence Reviews

Emerald Hotel Residence

No 121, Street 113 Corner of Street, 300, Khan Chamkar Mon, Phnom Penh, CambodiaView hotel details
Emerald Hotel Residence
Emerald Hotel ResidenceEmerald Hotel ResidenceEmerald Hotel Residence
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Guest Reviews of Emerald Hotel Residence

8.9/10
Very good
86 reviews
Verified reviews
Location8.8
Amenities8.7
Service8.8
Cleanliness9.3
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All reviews(86)
Positive reviews(84)
Reviews with photos/video(22)
Clean and tidy(30)
Awesome rooms(15)
Great service(12)
Too noisy(8)
Great location(8)
Negative reviews(2)
travel trip
Double Bed Room
Stayed in May 2026
Solo traveler
127 reviews
8.5/10
Very good
Posted on Jun 23, 2026
nicely decirated hotel; local foods avsilable nearby; clean rooms
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip.Best Regards,
AleFragola
Twin Bed Room
Stayed in Mar 2026
Solo traveler
43 reviews
10/10
Outstanding
Posted on Apr 20, 2026
Second time back at this hotel. The location is convenient, easy to reach, and in the heart of a residential area with lots of shops and street vendors. The room is clean and new. The bed and pillows are comfortable. I very much enjoy that the A/C does not point directly at your bed. Clean bathroom with all the necessary toiletries. The staff is friendly; however, I asked to be changed to a queen-sized bedroom instead of a twin (same price), and they said they did not have available rooms, although online, they still had rooms available to book for the same night. Depending on the room and the floor, you might hear some noises from the streets. I slept and rested well. I would stay here again.
Chanraksmey Cat
Double Bed Room
Stayed in Jun 2026
Couple
10 reviews
7.0/10
Posted on Jul 27, 2026
A pretty nicely maintained budget hotel. The room has very minimal amenities, but it is clean and matches with the price you pay.
explorer79
Double Bed Room
Stayed in Oct 2025
Solo traveler
11 reviews
9.5/10
Amazing
Posted on Nov 28, 2025
Very clean and hygienic. Good value with good service. Only issue was the noise from the streets. I was on the 10th floor and could hear distant KTV and occasional tuktuks until about 1 am. Try to avoid rooms close to the lift. All in all however, very good value.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, your comments are very much valued. We apologize for the issues that you had during your stay, pls let us know next time if you come here to stay, we will try to arrange another room for you to avoid the noise and we look forward to seeing you on your next trip.Best Regards
Chien virak
Double Bed Room
Stayed in Dec 2025
Business traveler
8 reviews
9.5/10
Amazing
Posted on Jan 15, 2026
Clean room and good location with nice city views.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, we’re so happy to hear that you had a great experience with our service and truly appreciate your support. We look forward to seeing you on your next trip.Best Regards
Guest User
Double Bed Room
Stayed in Nov 2025
Solo traveler
39 reviews
10/10
Outstanding
Posted on Dec 18, 2025
Good place, clean environment, will stay again when I'm in phnom penh!
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, we’re so happy to hear that you had a great experience with our service and truly appreciate your support. We look forward to seeing you on your next trip.Best Regards
Guest User
Double Bed Room
Stayed in Mar 2026
Traveling with friends
46 reviews
8.5/10
Very good
Posted on May 22, 2026
The hotel windows aren't very soundproof, so it gets quite noisy in the mornings as the area outside turns into a market. Everything else was fine though.
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Anonymous User
Double Bed Room
Stayed in Nov 2025
Solo traveler
8 reviews
10/10
Outstanding
Posted on Dec 16, 2025
Recomended hotel, if i come to phnomphen i must back at this hotel
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, we’re so happy to hear that you had a great experience with our service and truly appreciate your support. We look forward to seeing you on your next trip.Best Regards
Lei281
Twin Bed Room
Stayed in Feb 2026
Business traveler
28 reviews
8.2/10
Very good
Posted on Apr 20, 2026
The price is affordable, and the hygiene is good in all aspects. There are many food options nearby, which is quite convenient. Overall, it offers good value for money.
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Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip.Best Regards,
Guest User
Double Bed Room
Stayed in Feb 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 2, 2026
The place is really clean, the people there are very helpful and it’s close to everything you can even go by walk
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, we’re so happy to hear that you had a great experience with our service and truly appreciate your support. We look forward to seeing you on your next trip.Best Regards
Anonymous User
Double Bed Room
Stayed in May 2026
Business traveler
19 reviews
10/10
Outstanding
Posted on Jul 10, 2026
Nice location and good service and also lots of parking space
Meowin
Double Bed Room
Stayed in Dec 2025
Solo traveler
7 reviews
6.0/10
Posted on Jan 18, 2026
Noisy, the windows didn't block any sound at all. Construction noise from downstairs started at 7 AM. No fridge, and the hot water wasn't hot enough.
Original textTranslated by Google
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, your comments are very much valued. We apologize for the issues that you had during your stay and will share this issue to our team to solve. Hope to see you again on your next trip.Best Regards
Tripper99
Double Bed Room
Stayed in Dec 2025
Couple
38 reviews
8.0/10
Very good
Posted on Feb 19, 2026
Its really good for short stays, and the rooms are very clean. The AC works well and the bed is comfortable. Theres a large kitchen area on the M floor.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip.Best Regards,
Nang Moh Moh Kham
Double Bed Room
Stayed in Nov 2025
Traveling with friends
17 reviews
10/10
Outstanding
Posted on Feb 5, 2026
Great hotel with very friendly staff. The room was clean and comfortable. I really enjoyed my stay and would come back again
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, we’re so happy to hear that you had a great experience with our service and truly appreciate your support. We look forward to seeing you on your next trip.Best Regards,
Guest User
Double Bed Room
Stayed in Nov 2025
Couple
4 reviews
9.0/10
Great
Posted on Dec 25, 2025
Room was spacious and bright. Came with a LG smart TV that allows you to watch Youtube. Huge plus compared to other hotels which don't have this feature. Great location. 5 mins walking distance to the Tuol Sleng Genocide Museum. However, hotel is situated at an intersection and traffic can get pretty bad from 6pm-7pm on weekdays Room doesn't come with a fridge but did not found this to be an issue. Would have preferred that amenities are readily placed in the room instead of having to request for them at the counter though.
Response from Property: Dear Our Valued Guest,Thank you for taking the time to review our property, we’re so happy to hear that you had a great experience with our service and truly appreciate your support. We will share this to our management and look forward to seeing you on your next trip.Best Regards