Okay Boutique Hotel

Okay Boutique Hotel Reviews

Okay Boutique Hotel

#174, Street 19Z, Royal Palace & National Museum Area, Sangkat Chey Chumnes, Khan Doun Penh, Phnom Penh, 12206, CambodiaView hotel details
Okay Boutique Hotel
Okay Boutique HotelOkay Boutique HotelOkay Boutique Hotel
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Guest Reviews of Okay Boutique Hotel

8.3/10
Very good
340 reviews
Verified reviews
Location8.9
Amenities8.0
Service8.2
Cleanliness8.2
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All reviews(340)
Positive reviews(312)
Reviews with photos/video(115)
Clean pool(62)
Great swimming pool(62)
Delicious breakfast(33)
Loved the view(28)
Well decorated(18)
Located downtown(17)
Well designed(14)
Shower difficult to use(10)
Negative reviews(28)
Gary Summers
Superior Double Room Non Smoking
Stayed in May 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jun 30, 2026
This hotel is so beautiful as is all the staff they made me so welcoming and couldn't do enough for me I definitely recommend staying here 👌
Hi Blues
Superior Double Room Non Smoking
Stayed in Apr 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on May 20, 2026
Back in Phnom Penh, I chose to stay at the Okay Boutique Hotel again. As always, it's comfortable, welcoming, and natural. It's definitely my top choice when visiting Phnom Penh. The balcony overlooks the Royal Museum, the Royal Palace, and the Mekong River, where history and modernity blend seamlessly.
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6/11
Wanshanteng
Superior Twin Room Non Smoking
Stayed in Apr 2026
Solo traveler
17 reviews
8.5/10
Very good
Posted on May 24, 2026
The room facilities are outdated, and the wooden floor has an odor.
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T M (TMX)
Superior Double Room Non Smoking
Stayed in Feb 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Mar 9, 2026
Very kind and helpful staff. Clean rooms. Great view from 12th floor balcony.
Response from Property: Thank you very much for your wonderful review and for choosing Okay Boutique Hotel. 🙏We are truly delighted to hear that you enjoyed your stay with us. Your kind words motivate our team to continue providing the best service and memorable experiences for all our guests.We look forward to welcoming you back again on your next visit to Phnom Penh. 🌿Warm regards,Management TeamOkay Boutique Hotel
rick haywood
Superior Twin Room Non Smoking
Stayed in Jan 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Feb 12, 2026
The hotel was great and very clean. Had friendly staff and a good poolbbar on the room
6/10
Response from Property: Dear Value GuestThank you very much for your wonderful review and for choosing Okay Boutique Hotel. 🙏We are truly delighted to hear that you enjoyed your stay with us. Your kind words motivate our team to continue providing the best service and memorable experiences for all our guests.We look forward to welcoming you back again on your next visit to Phnom Penh. 🌿Warm regards,Management TeamOkay Boutique Hotel
BellaN5
Superior Twin Room Non Smoking
Stayed in Dec 2025
Couple
13 reviews
6.5/10
Posted on Jan 18, 2026
The hotel is brilliantly located and has amazing views from the top floor. The rooms are large but with little hanging area. The beds are large and hard but comfortable. Room service and housekeeping is haphazard. Some days your room is serviced other days not. The staff are friendly, breakfasts are okay but limited choice of fresh fruit and veg. The pool area is crammed with around 10 beds squeezed in to one side of the terrace but do have shade. Great value and would likely return.
Response from Property: Dear Valued Guest,Thank you very much for sharing your detailed feedback with us.We’re delighted to hear that you enjoyed our central location, the beautiful views from the top floor, and found our rooms spacious and comfortable. It’s also wonderful to know that our team made a positive impression with their friendliness, and that you found value in your stay.At the same time, we sincerely apologize for the inconsistencies you experienced with housekeeping and room service. This is certainly not the standard we aim to provide, and we will address this with our team to ensure more reliable and attentive service moving forward.We also appreciate your comments regarding the room storage, breakfast variety, and pool area setup. Your feedback is very valuable and will be carefully reviewed as we continue to improve our facilities and guest experience.We’re truly grateful for your understanding and especially pleased to know that you would consider returning. We look forward to welcoming you back and providing an even better stay next time.Warm regards,Management Team
Travel Without Filters
Superior Double Room Non Smoking
Stayed in Nov 2025
Family
10 reviews
8.0/10
Very good
Posted on Dec 22, 2025
Great place when arriving to the city. Very central with a very local feel. Lovely staff but young. We did not like though seeing some old European males (losers) there with young young Cambodian ladies. Breakfast view is amazing and very nice food.
Response from Property: Dear Valued Guest,Thank you very much for sharing your feedback with us.We’re delighted to hear that you enjoyed our central location, the authentic local atmosphere, and the beautiful views during breakfast. It’s also wonderful to know that our team made a positive impression with their friendliness and hospitality.We appreciate your honest observations regarding the overall environment. As a hotel, we strive to provide a comfortable, respectful, and welcoming atmosphere for all of our guests, and we continuously work to maintain a positive experience for everyone.Your feedback is very valuable to us, and we truly hope to have the opportunity to welcome you back again in the future.Warm regards,Management Team
Qingqing
Superior Double Room Non Smoking
Stayed in May 2026
Solo traveler
8 reviews
7.5/10
Posted on Jun 10, 2026
The hotel's front desk service was excellent. The room had a local ethnic style. The charging facilities were poorly designed. The bathroom amenities were average.
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Guest User
Superior Double Room Non Smoking
Stayed in Nov 2025
Other
4 reviews
7.0/10
Posted on Dec 28, 2025
Excellent location with warm service. However, it isn’t an ideal hotel location for tourist location where situating near a bin or smth like landfill that with unlike smell. Additionally, the room was filled with ants everywhere. The hygiene condition definitely has room for improvement. In terms of faculties, the bathroom can’t provide hot water with stable temperatures, i can’t take a shower with hot water around 7ish. anyway, i still think the hotel quality is matched with the price though, not a bad choice for a short stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us.We’re truly pleased to hear that you appreciated our excellent location and the warm service provided by our team. At the same time, we sincerely apologize for the inconveniences you experienced during your stay.Your concerns regarding the surrounding environment, room cleanliness, and the presence of ants are taken very seriously. This is certainly not the standard we aim to provide, and we have shared your comments with our housekeeping and pest control teams for immediate attention and improvement.We also regret the issue you encountered with the hot water. Our maintenance team is currently reviewing this to ensure a more stable and comfortable experience for all guests, especially during peak hours.We genuinely appreciate your honest feedback, as it helps us improve. While we’re glad to know you still found value in your stay, we hope to have another opportunity to welcome you back and provide a much better experience next time.Warm regards,Management Team
Dan3232
Superior Double Room Non Smoking
Stayed in Apr 2026
Solo traveler
81 reviews
6.0/10
Posted on Jun 4, 2026
The hotel was good enough, but they oversold the room I booked upon my check in. The front desk gave it their best to figure something out but given accommodation is the main purpose of a hotel it’s rather unacceptable for this to happen.
Guest User
Superior Twin Room Non Smoking
Stayed in Apr 2026
Family
1 reviews
7.0/10
Posted on May 25, 2026
The cleanliness was pretty average, so don't get your hopes up. The service was okay. Early check-in in the morning costs extra; regular check-in is at 2 PM. Breakfast was decent. Check-out is strictly at 12 PM, no late check-outs allowed.
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Guest User
Premier Double Room Non smoking
Stayed in Apr 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on May 19, 2026
The staff are fantastic, the roof pool is great, spacious rooms, good value. Beautiful reception area.
muy_feliz
Suite Non Smoking
Stayed in Aug 2025
Couple
39 reviews
7.5/10
Posted on Sep 6, 2025
Very nice and authentic hotel in traditional Khmer style. Gives an impression of being in a museum. Friendly and helpful staff, convenient location, nice view, rooftop pool. However, breakfast is quite modest with limited options and cleanliness level is disappointing. Be ready to have ants and cockroaches as neighbors.
Guest User
Superior Double Room Non Smoking
Stayed in Jan 2026
Family
3 reviews
9.5/10
Amazing
Posted on Feb 22, 2026
Clean and spacious room. Great location with lots of friendly and helpful staff. Breakfast is nice with a lovely view. Pool area is nice, sun loungers pool and bar / restaurant. Would recommend to others and stay there again.
Response from Property: Thank you very much for your wonderful review and for choosing Okay Boutique Hotel. 🙏We are truly delighted to hear that you enjoyed your stay with us. Your kind words motivate our team to continue providing the best service and memorable experiences for all our guests.We look forward to welcoming you back again on your next visit to Phnom Penh. 🌿Warm regards,Management TeamOkay Boutique Hotel
Guest User
Superior Twin Room Non Smoking
Stayed in Jan 2026
Couple
6 reviews
9.0/10
Great
Posted on Feb 23, 2026
Great 4-night stay in Phnom Penh! I was upgraded to a huge 4-bed room, which was amazing. The location is excellent, the shower works well, beds are comfortable, and the staff are polite, friendly and very helpful. I really enjoyed the balcony, and the swimming pool is nice too. Downsides: lots of mosquitoes in the room and hallways. Breakfast is just average. A little scary on the first day — I forgot my room number and accidentally scanned my card and unlocked someone else’s room (thankfully no one was inside!). This shouldn't happen, and it made me feel unsafe knowing someone could enter with the same key. Overall still a pleasant stay, would recommend for the great room, location and service!
Response from Property: Thank you very much for your wonderful review and for choosing Okay Boutique Hotel. 🙏We are truly delighted to hear that you enjoyed your stay with us. Your kind words motivate our team to continue providing the best service and memorable experiences for all our guests.We look forward to welcoming you back again on your next visit to Phnom Penh. 🌿Warm regards,Management TeamOkay Boutique Hotel