The Clarendon Hotel and Spa, BW Signature Collection

This hotel wasn’t too busy while we were there. Very few guests but my guess that this had something to do with boycotts against travel to USA and chases at the airports. Pool area should have made towels for swimmers as there were none. Had to ask around to find out one had to go to front office to get one. No sign to prompt us to collect. This was only complaint we had.

Something felt off about this property. It’s noticeably worn, the atmosphere is more party-centric than professional, and the guest behavior reflects that. My room had clear signs of prior damage - the door frame had been bent from being forced open, and the door wouldn’t fully close without relying on the deadbolt. Late in the evening, groups of scantily dressed individuals moved through the halls in a way that made the environment feel inappropriate for a business traveler. To their credit, the staff was friendly and the rooms had clearly been cleaned, but the accommodations are extremely basic and feel designed for quick turnover rather than comfort. Overall, this didn’t feel like a suitable option for business or leisure travel, and I wouldn’t recommend it.

Deposit is a Little steep but it’s clean and functional!

It was a great price for the night but in reality it ended up being double the price. 142 was the charge with 25 plus tax due at the check-in, fine. But they charged me 128 bucks and with a prom8se of the 1100 returned but so far nothing amd that was my rent money. Hidden fees for single travelers because the couple that booked in before me told me they did not have to pay that fee. Also I'm black and the concierge lady was not

I love this place, it’s super close to downtown Phoenix without being right in the heart of it. It is affordable, therefore, as well as having a wonderful, funky vibe that my buddies and I love. It’s super ***, friendly, as well as being 420 friendly… Which means that while I don’t smoke ****, I enjoy the openness and adult only Ambience of the property. I love the pool area. It is super fun as well as the rooftop lounge. My only problem with this property is it is low on amenities as far as guest towels, lack of continental breakfast… Although the snacks that are free throughout your stay kind of make up for that. Also, they really should brighten up the bathrooms more. I stayed here are quite a few times in every bathroom has been very dim. There is also no ice machine… but you can get bags of ice from the front desk. Overall, I would recommend this hotel.

Downtown Phoenix we’re just perfect for a small getaway. Staff was amazing. Everything was clean.

At some point the hotel was renovated but hasn't been well kept. Lots of little things like paint chipping and repairs that weren't done properly, For example, The bath tub had work done that wasnt patched up correctly. Our first room had a leak and the staff gave us two different options to move to. The staff was very helpful. The towels are definitely sanitized because they had a heavy bleach smell.

Staff was friendly, the property is older than expected, rooftop wasn't even open. Nice having food on site, and in a Great location. Rooms are ok, I expected much more luxury based on the ad. We were busy so it was fine for our trip.