Kimpton HOTEL PALOMAR PHOENIX by IHG

The rooms were great and the service was fantastic.

The aircon in the room is not working; the hotel technical team is off duty, offer to change to another room immediately. thanks for the prompt action taken.

Clean room. Beautiful hotel. Although, insane to charge $40 Resort fees while most other hotels from Phoenix don’t do that

Don't let the pictures fool you. I'm so disappointed! Stayed for two night and booked 2 rooms and both were very disappointing. One had a strong ********* odor another smelled like sweat and old. The pool was small and dirty as well. The room's leather furnitures' were peeling off as well. I will never book this hotel again.

Good value, great location. Valet parking was included which we didn't realise so this would have made parking easier if we'd known.

Great rooms. Great staff. Great coffee bar, cocktail hour and access to amenities. Location was perfect to enjoy downtown!

I came expecting a great experience and it turned out to be “mid”. The room was okay the amenities left a lot to be desired. Paper-thin Single-ply toilet tissue is just not what I would expect here. One of the valet attendants was just rude when I returned my vehicle for parking. His attitude was almost one of disbelief that we were staying here much less parking and that is all I will say on that.

Main pool needed reservations for seating. Would be nice to do that upon booking or at least make a note to csll

Great stay. Convenient to the Orpheum Theatre to which we walked for a show. Would stay gain.