Top 5-Star Hotels in Phoenix

You can easily reach tourist spots by subway. The facility was new and comfortable. The cleaning staff feels good. The hotel has a dining room.

We celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.

This was my wife and my 10th+ visit there. We went back partly to sit by the pool and partly to see the renovations that have recently been made. I think that the chief differentiator of the Biltmore vs other luxury hotels is its beautiful and unique architecture. The new owners don't seem to have realized that. There are 4 big changes at the hotel. 1) The new adults- only pool. While it took out part of the beautiful Biltmore lawn, it's a good addition. More non-reserved seating would really help - the free seating fills quickly. 2) The new outdoor bar. It takes up the rest of the former lawn. It looks like a spaceship landed on the Biltmore lawn. It has zero design cues from the rest of the hotel and looks like it could go behind any old Marriott or Hilton. 3) The new waterslide at the Paradise Pool. The old slide was in a very Biltmore-esqe tower. The new one, which can be seen from many places at the resort, is a generic steel tower that clashes with everything else at the Biltmore except the new spaceship bar. 4) Dining prices have gone thru the roof. It's not worth the risk to pay these prices, and while good, pool lunch food is really pricey. While the rooms, lobby and grounds remain beautiful, it is concerning to see the direction current management is taking. They are currently on a path to slowly turn this place into a mishmash of stuff that totally loses the defining feature of the hotel - amazing, unique and beautiful architecture.

I would definitely like to stay next time. Correspondence of the front desk was good. Breakfast was very good. The beds are very good.

Just didn’t give 5 star energy. The spa staff who answered the phone immediately told me this wasn’t the place to spend our money. We went to a different resort and had a WONDERFUL spa experience. It was my husbands birthday AND our anniversary. The front desk asked me could they bring something to our room I said Yes, but they never did. They could’ve just kept that comment. Beautiful resort and the food is great.

With a stay at this vacation home in Phoenix (Maryvale Village), you'll be a 5-minute drive from Talking Stick Resort Amphitheatre and 8 minutes from State Farm Stadium. This vacation home is 5.5 mi (8.9 km) from Westgate Entertainment District and 6.5 mi (10.4 km) from Grand Canyon University.Free self parking is available onsite.Treat yourself to a stay in this individually decorated vacation home, which features a private pool. There's a private balcony or patio. A kitchen is outfitted with a refrigerator, an oven, and a stovetop. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

I highly enjoyed the room itself. Every time I stay I cannot stop raving about the structure of the rooms let alone the BATHROOMS? the walk in shower with a mirror and seat is seriously the most beautiful and relaxing “shower” I have ever seen in Arizona and i’ve been to lots of hotels here. Although they do not have a 24 hour service room service, the front desk of always kind and eager to help me with whatever I need. They answer my questions throughly and I am a guest who frequently needs early check in and they always try to accommodate me as best as they can. The pool is a bit small but definitely relaxing and the food in and around the hotel is simply magnificent. Would definitely recommend staying here if you have the opportunity to!

There is a smell of smoke in the room, but the stay is quite comfortable

The hotel is in the city center and the location is very good! The equipment is very new, there is a shopping mall behind the hotel, shopping is convenient, there are few Chinese people nearby, the outdoor terrace on the second floor of the breakfast hotel feels very delicious. I solved it at a nearby Japanese restaurant in the evening, and there is Starbucks near 200 meters. All of this is very good, the only bad thing is that there is no boiled water, but most hotels in the United States do not, especially this place with few Chinese.

We decided to try The Westin Kierland for the first time and boy are we glad we did. I feel like their favorite words are ”sure” and ”no problem” and ”there is no charge for that”. We ended up having to change the dates of our stay by a couple days and Marcie who helped me book my package, pick a great room & reserve a couple pool chairs said ”no problem” and switched it. She was amazing. We got a late flight change and asked if we could stay past check out...”sure”. We asked if we could cancel our pool chairs for the last day of our reservation, sure ”there is no charge for that”. The gentleman who worked around the adult pool giving waters was great. He was there so fast if our waters ran out. We loved that we didn't have to reserve chairs by the adult pool. All around a great resort. I dont expect a yes every time but it was shocking how happy they are to please guests.