124 Đường Trần Hưng Đạo, Khu Phố 7, Phu Quoc Island, An Giang Province, VietnamView hotel details
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Guest Reviews of BB Hotel&Resort
8.7/10
Very good
160 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.3
Service8.6
Cleanliness8.5
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All reviews(160)
Positive reviews(154)
Reviews with photos/video(56)
Great value for money(24)
Convenient for shopping(15)
Easy to get around(13)
Loved the beach(9)
Tasty food(9)
Friendly front desk staff(7)
Average sound insulation(5)
Located downtown(5)
Negative reviews(6)
Anonymous User
Large Double Room
Stayed in Jun 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Aug 2, 2026
Nice hotel between all attractions in the area you can reach sunset city and grand line
I recommend this hotel especially near the beach too
6/16
SHOAIB SIR
Large Double Room
Stayed in Jun 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Aug 14, 2026
Very good location, staff is very nice, breakfast is good, amenities also
Iana Shutova
Large Double Room
Stayed in Feb 2026
Solo traveler
39 reviews
9.5/10
Amazing
Posted on Mar 25, 2026
This is a good value-for-money hotel, just a 3-minute walk from the sea. The room is spacious and stylish, located on a quiet side street. It comes with a fridge, hairdryer, tea-making facilities, and nice bedding.
I really enjoyed the breakfasts! It's the first time I've seen such a wide variety of fruits at a buffet in a Vietnamese hotel, including mango, dragon fruit, watermelon, bananas, and more.
I only lowered my rating because when I checked in, there was a full trash can left by the previous guests in my room – and it was only emptied after my fourth request.
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6/8
Guest User
Large Double Room
Stayed in Aug 2026
Solo traveler
5 reviews
8.0/10
Very good
Posted on Sep 7, 2026
Good location , for service isn't that good for me
Since I included breakfast, I ordered my breakfast the day before but nothing was ready in the morning.
Dunya0809
Large Double Room
Stayed in Jan 2026
Couple
9 reviews
8.0/10
Very good
Posted on Feb 27, 2026
We chose this hotel because they offered early check-in, but when we arrived three hours early, they said the room wasn't ready. Fine, we went for a swim and returned exactly at 2 PM (we were exhausted after an overnight flight), but they made us wait another 50 minutes. There's no air conditioning in the lobby, the sofa is old with springs popping out, and there are lots of flies.
Otherwise, it's okay.
The room is literally and figuratively made of wood 😅.
The toothpaste that comes with the disposable toothbrush is very, very cheap ☝🏼.
You can borrow an iron from reception 👍🏼.
Bike rental at the hotel is 150,000 VND.
It's a 4-minute walk to the beach and 7 minutes to King Kong (restaurant/bar).
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AnujinAma
Large Double Room
Stayed in Feb 2026
Couple
5 reviews
6.0/10
Posted on Mar 28, 2026
I recently stayed here and, unfortunately, the experience was quite disappointing due to the staff's attitude and several facility issues.
Service & Hidden Fees: The front desk staff was unprofessional and seemed solely focused on extracting extra money. Although our booking through Trip.com allowed for an early check-in after 10:00 AM, we were told upon arrival at 12:00 PM that we had to pay an additional 300,000 VND to check in. Furthermore, the hotel quoted 150,000 VND for an airport transfer, while a Grab only cost 100,000 VND.
Facilities: The lobby area is extremely uncomfortable as there is no air conditioning, making it very hot. Inside the room, while there was a TV, there was no remote control provided. Additionally, despite it being a double room for two people, we were only given one pair of old, disposable slippers.
The Positive: The only highlight of the stay was the breakfast buffet, which was actually quite good and offered a decent variety.
Conclusion: I would not recommend this hotel unless they improve their customer service and maintain their room amenities properly
Guest User
Large Double Room
Stayed in Feb 2026
Couple
1 reviews
7.0/10
Posted on Mar 16, 2026
For $25 a night, this hotel isn't bad, but the internet is absolutely terrible. Keep that in mind if you're planning to work remotely – it's practically impossible here.
Trip.com states early check-in from 10:00 AM, but you can forget about that. I arrived at 12:30 PM and was told I'd have to pay an extra 300,000 VDN. I showed them my Trip.com voucher, and they then said I could check in at 1:30 PM... ridiculous. So, be aware of that too.
On the plus side, it's clean, there's always hot water available, and housekeeping is regular. For breakfast, they offer pho bo/pho ga, fruit, and a few other small items.
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DeannaDonna
Family Room
Stayed in Dec 2025
Family
28 reviews
6.5/10
Posted on Feb 4, 2026
Location is ok
Valentina-R
Triple Room with View
Stayed in Feb 2026
Solo traveler
33 reviews
10/10
Outstanding
Posted on Mar 11, 2026
The rooms are good and spacious. Breakfasts are standard. The price-quality ratio is acceptable. The hotel is in a quiet location, close to shops and the sea, everything within 5 minutes.
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Guest User
Large Double Room
Stayed in Dec 2025
Couple
6 reviews
4.0/10
Posted on Jan 24, 2026
Upon check-in, they were experiencing some power outages on our floor, but everything was fine at the reception, so they could have informed us about this in advance. (We booked in advance for 4000₽) They moved us to another hostel (somewhere on the outskirts) where there was no water in the shower, no soap, or toiletries. But there were lizards. They picked us up for breakfast, and breakfast was good. They refunded 500₽. But I don't think our overnight stay was worth 3500₽!
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Vlarmaev
Deluxe Double Room With Garden View
Stayed in Dec 2025
Family
3 reviews
8.5/10
Very good
Posted on Feb 6, 2026
Overall, the hotel lives up to its 3-star rating in terms of room price and service quality. The staff are kind, pleasant, and responsive. The breakfasts are good, and the room is cleaned daily. The standard room has everything you need. Upon check-in, there were no teacups or face towels, but they were provided promptly when we asked. The towels were a bit old and could use an upgrade. Bed linen was changed once a week. The hotel's location is excellent, not far from the airport – a 15-minute taxi ride costs about 150,000 VND. Just over a hundred meters away is the main street with plenty of cafes, restaurants, and markets, including King Kong and Long Beach, which are the largest in Duong Dong. The beach is 250m away, where you'll find the Aqua beach restaurant with sun loungers, deck chairs, tables, and beanbag-style seating. It's very convenient; you just need to order something, even a can of beer is enough.
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JOAO P.
Large Double Room
Stayed in Nov 2025
Couple
9 reviews
10/10
Outstanding
Posted on Dec 9, 2025
Excellent location, very close to the beach. Friendly and helpful staff. The breakfast was quite good. The price is very reasonable considering the quality of the services. Highly recommended!
Guest User
Large Double Room
Stayed in Jul 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Staff are very helpfull.
Marco Araujo
Large Double Room
Stayed in Jun 2025
Couple
9 reviews
6.0/10
Posted on Jul 26, 2025
The aircon was weak. Not working very well also. For me was a big negative point, because the island is quite hot.
The breakfast food was cold, and I was one of the first who arrived there to eat.