Qualia Resort Phu Quoc Reviews

The facilities are old, but it offers good value for money. It has a homey atmosphere and the breakfast is delicious. There are many restaurants and massage shops nearby. It's also close to the airport. The drainage was poor.

The staff is very kind and supportive They offer me an upgrade. Good location and nice breakfast

Service was not that great. They have no assistance given to guests who are looking for motorbike rental. The place looks old and looks like need renovations. The swimming pool is not clean. Breakfast was not that delicious. In the room, there's a loose tile that causes us to trip every time. Some of the power outlets are not working as well. I forgot my airpods in the room, when I came back, there are new guests who checked in already but they said they did not find it because they did not clean the room. So that's why I asked, how come they allow a new guest to check in without even cleaning the room?

Good place good location and the service is great I recommend

The location is fantastic; you're right in the city center but not too crowded, and you can enjoy cross-country skiing in the evenings. Unfortunately, it's very noisy, and our room was right next to the elevator, which I heard ringing every time. The staff were very friendly but spoke very little English. Breakfast was a bit disappointing, but we were mainly there to explore the town. The pool area was nice, but we didn't use it.

The location wasn't bad; we were in a bungalow overlooking the pool. The doors were broken, the faucets weren't working, and it was very dirty! We didn't want to swim in the pool...

Check-in was at 12 o'clock, so I went at 11:40, but they said I could check in at 2 o'clock. Many people with reservations, including me, sat in the hall and waited. I couldn't check in even at 2 o'clock, and after waiting for 3 hours, I was finally able to check in at 2:40. If check-out was at 12 o'clock, shouldn't I have notified them that I should check in at 2 o'clock, not 12 o'clock? They said they couldn't clean the room if I wanted to check in at 12 o'clock, lol... I made a reservation for around 80,000 won because group accommodations are expensive these days, but I feel like I wasted my money.

I liked everything, everything was great, the staff was friendly, the rooms were clean

This is awful, so dirty!!! The breakfast is full of flies, don't go there!!!

The price is very cheap, but the facilities need to be improved, there are not many breakfast options, and the area near the hotel is also under development, so the surrounding environment is not very good, but relatively speaking it is still acceptable.

The environment is okay, the breakfast is worth praising, and the price-performance ratio is high

Everything is very good, the staff is trying hard, it’s cozy and quiet, I liked the hotel, the breakfast is good for that price, you won’t be hungry

good service, clean hotel, friendly staff for your stay

We stayed here for three days in Dec 2025. Unfortunately my experience was similar to other guests. There had been a power cable broken under the sea during our stay which restricted electricity and we had no air conditioning over night and one night no water. There was no one to contact over night despite our best efforts and having no water was not acceptable. We didn't eat breakfast as we are not fans of outdoor eating where food has sat in the heat uncovered. (Clearly see flies on the food) Rooms were not acceptable and below expected standard. We had trips planned so weren't reliant on the hotels facilities for our time on the island. Groups of wild dogs outside the hotel. Loads of other hotels in the area. I would advise others to spend their money elsewhere.