I stayed in a two-bedroom pool villa in late April for 2 nights, costing around HKD 2000+. The hotel offers airport transfer services, which can be booked via email with quick responses.
The private pool in the room was clean and odorless, with jet massage nozzles, and lights around the pool at night.
(5 being the highest score)
Overall Room Facilities: 4
The door hinge was damaged but still functional; the main gate had minor damage and couldn't be fully closed.
Hotel Staff Service: 4.5
The hotel staff were courteous, especially those at the breakfast buffet, who were always smiling and proactive in their service.
Breakfast: 4
The variety of choices was average, but they did change daily.
Main Pool: 4
The pool water was also very hygienic, odorless, and quite deep. The water temperature was warm, and there were a few insects, which was acceptable.
Feedback:
Archery should specify 5 arrows per person, rather than unlimited shooting per hour. Subsequent arrows need to be purchased, costing around HKD 1 per arrow, which is acceptable, and staff were on hand to assist.
Pickleball was a lot of fun. The court had a roof, but it was still quite hot, so beware of heatstroke.
Suggestions for Hong Kong tourists: I recommend bringing your own shower filter head, as the water quality throughout Phu Quoc is generally poorer than in Hong Kong. A filter would be beneficial. For drinking water, I suggest buying distilled water.
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