New World Phu Quoc Resort

🔥 If the Regent is on your itinerary, whatever you do, don't put it first! After staying at the Regent, coming to this New World hotel felt like going from heaven to a farm stay – the drop in quality was immense. 🙌 Overall experience: When we arrived at the lobby by car, no one helped with our luggage for quite a while. Check-in included a welcome drink, and staff used a map to explain the resort facilities and restaurants. We also received two complimentary tickets to the 'Ocean of Heart' attraction. The hotel provides shuttle service to Sunset Town, which was quite convenient. Taking the buggy to our room, we found the actual room looked quite different from the photos online; the decor felt rather rough. The most disgusting part was the bottled water provided – it had a strange taste, so we didn't dare drink it. At midnight, the alarm clock by the bed suddenly went off by itself, giving us a huge fright. Such a basic mistake is just unbelievable. The next morning, breakfast was a chaotic mess, like a wet market, and the selection was pitifully small – barely enough to fill you up. When we called for a buggy to check out, we had to wait a full 20 minutes for it to arrive, almost making us miss our flight. Aside from the public pool area and the beach, which were decent, the room, breakfast, and service didn't meet our expectations. A harsh lesson learned: when choosing a hotel in Phu Quoc, save the Regent for last as the grand finale! Address📍: Khem Beach, Phu Quoc Island Price💰: 1529 RMB for a Garden Pool One-Bedroom Villa with breakfast for one night

My first time visiting Phu Quoc, and staying at the New World Phu Quoc Resort, a Rosewood property, was a fantastic experience. The location is ideal, very close to Sunset Town, just a 10-minute drive away. The resort also provides a free shuttle bus service there and back, and even offers complimentary admission to the evening fireworks show. The self-contained resort grounds offer a quiet yet lively atmosphere, and are very spacious with excellent facilities. They even have their own free water park, which is perfect for most friends looking for some fun if their expectations aren't too high. Each villa is unique and comes with its own private plunge pool. The resort's main shared pool is huge, and the beach, accessible directly from the resort, has crystal-clear water and fine sand, offering superb views. Choosing this resort for my trip was definitely the right decision.

This resort is massive, and they offer free buggy service. All rooms are private villas. We booked the Signature One-Bedroom Pool Villa, which had two floors, three large bedrooms, a living room, a kitchen, and a private pool. It was absolutely worth every penny! The hotel breakfast was plentiful, we ate so much every day that we couldn't even manage lunch. The hotel has a private white sand beach with incredibly fine, soft sand. The waves are small, and the coastline is long and gentle, perfect for kids to swim and play. The water park is open daily and free, keeping both adults and children entertained for hours.

I've stayed at the New World Hotel many times, but this experience really frustrated me. Our flight was at 3:40 PM, and we checked out at 12 PM, had some pho nearby, and then rushed to the airport. We only stored our luggage for 30 minutes. My companion picked up the luggage after I gave the room number to the hotel staff. It was dim, and it's easy to mix up bags in poor lighting. Due to the hotel's circumstances, I only realized the mix-up when I got to the airport, which almost made me miss my flight.

A great environment with plenty of recreational facilities, close to the beach. We had a good time and really enjoyed our experience. The kids loved it, and the beach soccer was excellent.

One of the most beautiful and luxurious resorts. The service is very fast, and there are many activities, making it very suitable for children. They also offer halal food upon request. The villas are beautiful, and the pool was private.

The air conditioning was powerful, and the room was cleaned daily. No need to walk anywhere, just call the front desk and they'll arrange a buggy pick-up/drop-off, always on time! 👍