Hotels near Vườn sầu riêng ba hùng, Phu Quoc Island

Service was good but the maintenance of the room have got to be improved. There were stains on the windows of the shower area. Toilet bowl constantly has a flowing water sound throughout the night. I would prefer if theres a mini fridge for us to chill drinks/food, especially in the hot season! Breakfast was alright, I appreciate the live egg station as well as the pho. Bread was stale though. Other than those issues, bellboy service was really good and genuine. Exclusive beach was a plus with great views and accessories like hammock, swing etc. For the price, definitely worth an experience!

The hotel is good with a green beautiful area. The rooms are comfortable, large bed, wardrobe, TV, air conditioning, fan and refrigerator. They are not cleaned every day and you need to ask at the reception. The bathroom is fenced off from the street by a mesh. Accordingly, while you are washing, you can meet bugs that have leaked through this mesh. Breakfast is very poor. There is only 1 dish to choose from and the portion is small. Otherwise, the hotel is gorgeous, it’s a 3-minute walk to the sea, the beach is clean, there’s a gorgeous view, the receptionists speak English, you can always contact them and they’ll help you. The pool is clean, there are many sun loungers around it. The area itself is quiet. I recommend this hotel to families and couples who want a quiet, relaxing holiday by the sea.

We booked for 6 weeks; the Lahana thought we'd got our booking incorrect! However, we were shown to our bungalow on top of hill overlooking beautiful landscaped gardens. Our room was large and spacious, good size bathroom with bath tub and outside shower. As we spend 3 months in the Far East we tend not travel light. The wardrobe was not large enough for all our cloths, but, we used wicker baskets for extra storage.[might be worth management take on board?] Breakfast was a delight of the day. Various fruits, eggs, meats and salads also Vietnamese favourites. The staff are exceptionally friendly and helpful. Viet, Kim,Nico, I could name them all. The whole LAHANA team! Would we return? YES. My only reservation is Phu Quoc has only really just started as a tourist trap. I t needs to clean up its beaches and surrounding roads and lanes! I'm sure it will! Reminded me of Phuket 20 years ago! Now spotless. Thank you Lahana for a wonderful holiday!

Excellent service, convenient location, and extremely helpful staff. I'm in utter love with this place. The décor of the brand-new room was sophisticated and elegant. The hotel employees provided excellent service, which made our stay very comfortable and enjoyable. Leila, in particular, was kind and thoughtful in setting everything up for us, and she always comes with a big, genuine smile, which makes us even happier. She went above and above to make my stay as enjoyable as possible by planning my routes to visit various locations on my own, explaining in detail how to get there, and reserving my ticket to the airport. We want to express our gratitude for making our experience spectacular and incredibly memorable. Overall experience can be expressed in 3 syllables Fa Bu Lous, can’t wait to go back.

After being stuck at home for the past 3 years and watching replays of Getaway, we finally got out of Australia and arrived in Phu Quoc. Stepping out of the taxi we were warmly greeted by the concierge staff with the traditional 'Xin Chao' as they escorted us into the beautiful Movenpick Resort foyer. Immediately my wife and I felt relaxed. This was what we had missed during COVID, escaping our busy lives and enjoying such beautiful resorts. Check-in was seamless and we were in our room in no time. I had an issue with our room and spoke to Linh at reception who was so nice and professional, and quickly resolved the situation. And in a flash we were by gorgeous pool and enjoying tropical cocktails. We spent the next 3 days laying around the pool, in the sun loungers looking out into the ocean, taking naps in the hammocks between the palm trees and enjoying the ocean breeze as we watched the sunsets. The Spa was amazing and one of the best we've experienced. The pre-spa sauna, stream room and spa baths was sooo relaxing. Breakfast was a feast to the eyes with delicious authentic Vietnamese food and a great international selection. The afternoons were spent devouring all sorts of enticing desserts during Chocolate Hour (and all for free, what a bonus!) We loved spending our evenings at Aura Beach Club as Vu was so helpful and attentive. He even got the whole team to sing Happy Birthday to me which was such a pleasant surprise. When we returned to our room, Linh and the reception team had organised a birthday cake and some gifts from the Resort. So sweet! It's things like this that make our holidays even more memorable. We thoroughly enjoyed Movenpick Resort Phu Quoc and the wonderful staff that made it so special. We will be back! and will bring all our families and friends :)

Stayed here for 5 nights in January and after the first day was so close to checking out and staying somewhere else as it just wasn't up to standard. Whilst the hotel looks great and the location right on the beach is amazing, it lacks many things that allow it to have a 5 star service. Firstly, the staff speak very little English making it difficult to communicate and creates a massive service barrier. The location is quite isolated which to be honest is ok but the hotel has very limited options for food and drink. There is ”two restaurants” but only one menu to serve room service, the beach restaurant and the main restaurant. The beach restaurant stops serving food at 330pm and closes at 10pm. The main restaurant only do a buffet option in the evening. Service overall was very slow taking 30 to 40 mins on average to get food and drinks, a lot of which they often ran out of stock. Breakfast was great with lots of options but again we often waited 30 mins for tea and coffee which we would ask many times for. Rooms were lovely, clean and spacious with amazing views overlooking the beach. I went to the spa twice and had two full body massage. The massage was nice and relaxing but you are kind of rushed out afterwards. Overall a very impressive hotel to look at but in my opinion they don't deserve a 5 star rating as it fails service overall.

This is the best hotel in South East Asia. If you are looking for a resort hotel to spend quality time with your partner, just book Regent. you will not regret it. firstly, the room. the room is superbly designed. Modern and chic. The semi enclosed balcony gives you space to chill out and enjoy the sea breeze. Mini bar and snack drawers are fully stocked, entirely complimentary and restock every day, so that you can enjoy the moments without the hassle of racking up hotel bills. secondly, the service is simply outstanding. they will bring you drinks whenever you sit at the pool or beach lounge chairs. every single staff from the gardeners to the waitress, cleaners will greet you. the regent experience team is so professional, we forgot our t shirt at the room and they promptly courier it us at our next destination at HCM. Thirdly, the breakfast is devine. The spread and set up is the best I have ever seen. Trust me, you will eat many rounds at breakfast.

Really not acceptable for the hotel allow people to smoke at swimming pool area. The channel reception of the television is very poor. Having tv but nothing can watch. Having torch 🔦 but not for emergency lighting, The reply from the reception is torch just for decoration, Suprise !!

I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management

We had a great stay at the hotel. The breakfast buffet is excellent, with a lot of variety and some different dishes each day. The pool is large enough that it never felt crowded. We didn't know it would happen but on Saturday there was a little foam party in a section of the pool. There are free kayaks to use at the beach, which is an added bonus. The beach has a really nice and relaxed vibe in the evening and the hotel grounds has some hammocks to relax in. The gym is small, but well-equipped and in good condition, and also nicely air conditioned. The hotel provided us with free tickets to see the light show which you can access via a free bus from outside the hotel. The light show is around 30 minutes and starts at 9.00pm; it should not be missed! The staff are attentive and friendly. We asked about a late check-out, which they were able to arrange for us. Finally, we enjoyed our stay so much that we re-booked to stay the following weekend.