Sugar Marina Hotel - Fashion - Kata Beach

Sugar Marina Hotel - Fashion - Kata Beach Reviews

Sugar Marina Hotel - Fashion - Kata Beach

Kata Rd, Mueang Phuket, Phuket Province, 83100, ThailandView hotel details
Sugar Marina Hotel - Fashion - Kata Beach
Sugar Marina Hotel - Fashion - Kata BeachSugar Marina Hotel - Fashion - Kata BeachSugar Marina Hotel - Fashion - Kata Beach
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Guest Reviews of Sugar Marina Hotel - Fashion - Kata Beach

8.7/10
Very good
202 reviews
Verified reviews
Location9.2
Amenities8.5
Service8.8
Cleanliness8.5
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All reviews(202)
Positive reviews(183)
Reviews with photos/video(78)
Clean pool(37)
Great swimming pool(37)
Delicious breakfast(30)
Loved the beach(29)
Convenient location(27)
Close to beach(26)
Large rooms(13)
Strange smell in room(6)
Negative reviews(19)
xpp911
Deluxe Room
Stayed in Sep 2026
Family
12 reviews
10/10
Outstanding
Posted on Oct 9, 2026
Excellent hotel in a great location. The best hotel in Kata! A big thank you to the entire staff and team. There is a large, spacious swimming pool, and the rooms are perfect for children and families.
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Guest User
Deluxe Room
Stayed in Aug 2026
Couple
1 reviews
10/10
Outstanding
Posted on Oct 3, 2026
The location of Sugar Marina Hotel - Fashion - Kata Beach is great, the room is clean and spacious, and the bed is very comfortable. Staff members Wendy, Bella, and Ice were warm and attentive. The breakfast was plentiful, the pool was beautiful, and it offers great value for money. I would definitely stay here again next time. Highly recommended!
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lir51126
Chic Deluxe Room
Stayed in Aug 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Sep 28, 2026
Excellent! I really enjoyed my stay here and I think I'll come back again next time I visit Phuket. It's incredibly close to Kata Beach – who wouldn't love stepping out right onto the beach? They even gave me a nasal inhaler when I left, which was a very thoughtful gesture!
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Guest User
Chic Deluxe Room
Stayed in Aug 2026
Couple
2 reviews
6.5/10
Posted on Sep 28, 2026
Not a bad hotel for those who want to be as close as possible to Kata Beach and the lively area. But we had cockroaches in our room. It's Asia, of course, but we didn't have that in other hotels.
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Guest User
Deluxe Room
Stayed in Aug 2026
Couple
117 reviews
10/10
Outstanding
Posted on Sep 22, 2026
This was our first time staying at this hotel, and we immediately knew we'd be back! It was comfortable, clean, and friendly. The bed was very comfortable with nice linens. The room was bright and even had a rocking chair. The reception staff, Patty, Anton, and Mint, were always welcoming, smiling, and ready to help. The sea is just across the road from the hotel. It's a shame the days flew by so quickly…
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6/9
Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience with us. We are delighted that your first stay was comfortable and enjoyable, and that you appreciated the clean room, comfortable bed, convenient beachfront location, and warm service from our team. We are especially happy to hear that you are already looking forward to returning, and we hope to welcome you back soon.Warm Regards,Sugar Marina Team
Guest User
Family Room
Stayed in Aug 2026
Family
9 reviews
10/10
Outstanding
Posted on Sep 7, 2026
The location is excellent, just about 100m from the beach, and there's a 7-Eleven right next door with delicious restaurants. There's even a massage place right at the entrance. It's very safe and has a swimming pool. When I lost my watch, a staff member messaged me to come back and get it. The front desk offers free luggage storage, and the room has a separate shower and toilet area, plus a bathtub, making showering very convenient. Storage space is also great, and they provide free bottled water. I'll definitely come back next time!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful review and recommendation. We are delighted that you enjoyed the excellent location, convenient nearby facilities, comfortable room, and helpful service from our team.We are especially pleased that our team could assist with your lost watch and help make your stay more comfortable.Warm Regards,Sugar Marina Team
Diana Bol
Deluxe Room
Stayed in Aug 2026
Couple
3 reviews
10/10
Outstanding
Posted on Sep 7, 2026
Everything was great! It's a three-minute walk to the beach, and everything you need is nearby. The breakfasts were decent, and it completely met our expectations. Good value for money, a worthy hotel for a stopover. When we booked, we mentioned it was our honeymoon, and they decorated the bed for us – very sweet! :)
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Response from Property: Dear Valued Guest,Thank you for your wonderful review. We are delighted that you enjoyed the convenient location, nearby beach, breakfast, and overall value of your stay.We are also pleased that the honeymoon decoration helped make your visit a little more special.Warm Regards,Sugar Marina Team
Guest User
Deluxe Room
Stayed in Aug 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Sep 4, 2026
The room wasn't particularly big. I arrived at 1 AM, and the handsome guy at the front desk was very friendly and enthusiastically showed me to my room, giving me a detailed introduction. The ladies at check-out were also very warm and spoke excellent Chinese. Overall, the hotel is small but charming, and the location is fantastic. There's a food court right outside with delicious food, and Kata Beach is just a 2-minute walk straight ahead. Right outside the hotel is also the starting station for buses to Phuket Town. Highly recommended, I'll definitely come again next time. The mattress was also very comfortable. The water quality was good, no need to bring a shower filter. I showered 4 times and didn't get a tan!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful review and recommendation. We are delighted that you enjoyed the comfortable bed, convenient location, nearby dining options, and warm service from our front desk team.It is wonderful to know that you would choose to stay with us again.Warm Regards,Sugar Marina Team
Guest User
Deluxe Room
Stayed in Jul 2026
Couple
4 reviews
10/10
Outstanding
Posted on Aug 23, 2026
The hotel staff are incredibly friendly and always ready to help with any issues immediately. Bella, Patty, and Ice were all wonderful, and they even gave us a small gift when we checked out. The hotel location is convenient, less than a five-minute walk to the beach. We highly recommend Kiri Restaurant downstairs – we ate there every day! The nearby Champa massage place is also very comfortable and affordable. We'll definitely stay here again next time! 👍
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Response from Property: Dear Valued Guest,Thank you for your wonderful review and recommendation. We are delighted that you enjoyed the convenient location, warm and helpful service from our team, and the small farewell gift.It is also wonderful to know that you enjoyed Kiri Restaurant and the nearby amenities. We truly appreciate your support and look forward to welcoming you back again.Warm Regards,Sugar Marina Team
Anonymous User
Chic Deluxe Room
Stayed in Jul 2026
Family
8 reviews
10/10
Outstanding
Posted on Aug 15, 2026
Clean and hygienic, with a very Instagrammable decor. Most importantly, the location is superb – just a straight 3-5 minute walk to the beach, which was very convenient. We enjoyed our stay with our parents and children.
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Response from Property: Dear Valued Guest,Thank you for your wonderful review. We are delighted that you enjoyed the cleanliness, stylish design, and especially our convenient location just a few minutes’ walk from the beach. It is also great to know that both your parents and children had an enjoyable stay with us.Warm Regards,Sugar Marina Team
Guest User
Two Bedroom Family Room
Stayed in Jul 2026
Family
2 reviews
7.0/10
Posted on Aug 8, 2026
Room: We booked a family room, and the photos showed one king-size bed and two single beds, but upon arrival, we were given two king-size beds. The family room was in the middle of the pool area, a unique room accessed via stairs. The decor was very old. The website stated the hotel was renovated in 2025, but the room's decor looked like it hadn't been updated in at least 15 years. The room's decor was outdated, and the hygiene wasn't great – there were used cotton swabs in the table cracks 😥. The bathroom was very old, with no space to put even a small bottle of conditioner in the shower area, and nowhere to hang clothes. The hairdryer was broken and needed to be replaced. Seriously consider this before choosing. We asked the staff to change rooms, but we could only do so the next day. By the next day, it was already late, and we didn't want the hassle, but after seeing the connecting room, the decor and environment were much better than the family room, and it had two bathrooms. We finally switched, and it felt much better, plus it had a balcony for drying clothes. Breakfast: Breakfast was decent, not many options, but enough to eat. The dining area was large, just no air conditioning. Staff: The hotel's facilities were average, but the staff tried their best to meet our requests. Location: One minute walk outside, there's a massage parlor for 300 baht. Two minutes walk, there's a small night market. Overall: The pictures look pretty good, but realistically, you should discount them by about 30%. Also, a big thank you to Trip.com customer service. Due to a fire alarm isolation at the hotel, breakfast couldn't be provided, and Trip.com helped arrange a partial refund.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We are pleased that you appreciated our team’s efforts to assist with your requests and room change during your stay.We sincerely regret that some aspects of the room condition and cleanliness did not meet the standards we aim to provide. Your comments regarding housekeeping, room facilities, and maintenance have been reviewed with the relevant teams, and additional attention has been reinforced in our room inspection procedures.We also appreciate your understanding during the unexpected restaurant situation and are glad our team could assist with the necessary arrangements.Thank you again for your feedback, which helps us continue improving our guest experience.Warm Regards,Sugar Marina Team
TeacherVK
Chic Deluxe Room
Stayed in Jun 2026
Couple
2 reviews
10/10
Outstanding
Posted on Aug 6, 2026
Very good hotel! We stayed for a week. Spacious room with all amenities. The only downside was our small balcony, but that's minor. The room was fresh. Varied breakfasts with plenty of fruits and vegetables. Quiet location and close to the beach.
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Response from Property: Dear Valued Guest,Thank you for your wonderful review. We are delighted that you enjoyed the spacious room, varied breakfast, peaceful atmosphere, and convenient location near the beach. We also appreciate your comment regarding the balcony size.Warm Regards,Sugar Marina Team
atomory
Deluxe Room
Stayed in Jun 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Oct 7, 2026
Lovely accommodation at a great price. The breakfast was absolutely delicious, and the atmosphere was wonderful. Just a short walk away is the beach, perfect for a swim. They also have a swimming pool and a fitness center here. I was very impressed! 💗
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Guest User
Deluxe Room
Stayed in Jun 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jul 26, 2026
We've stayed at this hotel before, but as part of a package tour. This time we came to Phuket and booked independently for 2 days, as the hotel is incredibly well-located! All the shops, restaurants, and most importantly, the beach, are within walking distance. It's right in the heart of Kata! 🤟🔥 For the price, we got a good, spacious, clean room, and there's even a free mini-bar! Overall, I highly recommend this hotel 🌸
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your wonderful review and recommendation. We are delighted that you chose to return and enjoyed our central location in Kata, within walking distance of the beach, shops, and restaurants. We are also pleased that you appreciated the spacious and clean room, complimentary minibar, and excellent value. We look forward to welcoming you back again.Warm Regards,Sugar Marina Team
Tomerr_levy- insta
Deluxe Room
Stayed in Jun 2026
Solo traveler
10 reviews
10/10
Outstanding
Posted on Jul 27, 2026
Great management, great atmosphere, amazing service and everybody was nice to me. I recommend.
Response from Property: Dear Valued Guest,Thank you for your wonderful review and recommendation. We are delighted that you appreciated the welcoming atmosphere, excellent service, and attentive management. Your kind words mean a great deal to us, and we look forward to welcoming you back again.Warm Regards,Sugar Marina Team