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Location8.8
Amenities8.7
Service8.5
Cleanliness8.5
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Negative reviews(98)
Anonymous User
Aurico Deluxe Pool Access Room
Stayed in Apr 2026
Couple
1 reviews
7.0/10
Posted on Jun 14, 2026
On the first night, there was no body wash or shampoo. The room and bathroom weren't as clean as they could be. However, the staff were all very nice and helped with our luggage. I probably wouldn't stay here again, but the people were good.
Original textTranslated by Google
6/16
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at Aurico Kata Resort & Spa.We sincerely apologize that your room was not fully prepared upon your arrival and that the body wash and shampoo were missing. We also regret that the cleanliness of the room and bathroom did not meet your expectations. Please be assured that your comments have been shared with our Housekeeping team for immediate review and improvement.At the same time, we are truly grateful for your kind words about our team. It is wonderful to know that our staff made a positive impression with their friendliness and assistance with your luggage. Your recognition will certainly be shared with them.We are sorry to learn that your experience has left you feeling that you would not choose to stay with us again. Nevertheless, we appreciate your honest feedback, as it helps us improve both our facilities and our service.Thank you once again for your comments, and we wish you all the best in your future travels.Kind regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Superior Room Over The Pool
Stayed in Jun 2026
Traveling with friends
4 reviews
7.5/10
Posted on Jul 8, 2026
The hotel is good. The halal food options for breakfast are limited. Its advantage is the spacious rooms, but the downside is that none of the hotel facilities are air-conditioned; there are only fans, and it gets hot. The internet is very slow, and service response is also slow. Another negative is that they only provide one key card per room, not two like other hotels, apparently to save electricity when you leave.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your valuable feedback with us.We are pleased to know that you appreciated our spacious guest rooms. We also appreciate your comments regarding our breakfast selection. We continuously review our menu and will take your suggestion into consideration as we work to provide a wider variety of options for all our guests, including halal choices.We sincerely apologize for any inconvenience caused by the internet speed and the delay in our service response. Your comments have been shared with the relevant departments so that we can make the necessary improvements.Regarding the room key card, our current practice is to provide one key card per room as part of our energy conservation efforts. Thank you once again for your constructive feedback. We truly value your comments and hope to have the opportunity to welcome you back for an even better stay in the future.Kind regards,Management TeamAurico Kata Resort & Spa
Anonymous User
Aurico Superior Room Over The Pool
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 8, 2026
The hotel room was spacious, clean, and odor-free, with all necessary amenities. The pool was beautiful and the facilities were excellent. It's also close to Kata Beach. The front desk service was very good; they even helped carry our luggage to the room. Overall, for the price, this hotel is a safe bet with no major issues, though the bedding might feel a bit damp.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback.We are delighted to know that you enjoyed your stay and appreciated our spacious, clean, and comfortable room, as well as our beautiful swimming pool and facilities. It is also wonderful to hear that our convenient location near Kata Beach added to your overall experience.Your kind words about our Front Office team are truly appreciated. We are pleased to know that our staff's warm hospitality and assistance with your luggage helped make your arrival more comfortable.We also appreciate your feedback regarding the bedding. We sincerely apologize if it felt slightly damp during your stay. Your comments have been shared with our housekeeping team, and we will continue to monitor and improve our room conditions to ensure the highest level of comfort for our guests.Thank you once again for recommending our hotel as a great value for money. We look forward to welcoming you back to Aurico Kata Resort & Spa on your next visit to Phuket.Kind regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Deluxe Pool Access Room
Stayed in Jun 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jul 4, 2026
The hotel environment is truly excellent. For those who love water activities, choosing a room with direct pool access is fantastic. The staff service is also very good, and there are many Chinese guests, making it a great choice for a vacation!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing Aurico Kata Resort & Spa for your vacation.We are delighted to know that you enjoyed our resort's atmosphere, especially our direct pool access room, It is a pleasure to hear that you were satisfied with the service provided by our team.Thank you once again for your valuable feedback. We look forward to welcoming you back for another relaxing and enjoyable stay in the near future.Kind regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Superior Room Over The Pool
Stayed in May 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 8, 2026
Overall, it was impeccable – a fantastic hotel. The location was also good, and the pool was incredibly beautiful; my wife took tons of amazing photos there! The staff, especially Lid, and the front desk were excellent. They were very enthusiastic in answering our questions and even brought things to our room. I gave them panda keychains, and they were all thrilled to recognize them as 'panda.' A note for Chinese friends: make sure they don't assign you to Building 2 or 3. Your room card should start with '10xx' or '11xx' (for Building 1), otherwise, it's a very long walk from Buildings 2 or 3. We reported this to the front desk the next day, and they moved us to Building One, which was much more convenient.
To rent a motorbike, turn right out of the hotel. There's a shop on your front right, and the guy there is great! I highly recommend renting from him; no scams or hidden tricks. I rented for 200 THB a day, and when I extended it for an extra day and only had 160 THB in change upon return, he just said 'it's okay.' I was really touched, perhaps because I had filled up the tank for him. Regarding gas, 50 THB worth of gas is probably enough for two days of use. I got it with three bars of fuel, and when I returned it with one bar left, I filled it up. I don't know why, but 100 THB completely filled the tank. Be careful when renting a scooter. I rode motorbikes all over Phuket – Patong, Karon, Kata, cliff sunsets, etc. – and never got caught. But in Bangkok, I got caught and had to contribute 1000 THB to the Thai treasury!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your wonderful and detailed review. We are delighted to hear that you and your wife had such an enjoyable stay and that you were able to create so many beautiful memories by our swimming pool. It means a great deal to us that you found our hotel, location, and facilities to be impeccable.We are especially grateful for your kind recognition of Lid and our Front Office team. We will be sure to share your compliments with him, We appreciate your comments regarding the room location. We always do our best to accommodate our guests' room preferences whenever availability allows.It was truly our pleasure to have you as our guest, and we look forward to welcoming you and your wife back for another fantastic stay in the near future.Warm regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Deluxe Room Over The Pool
Stayed in May 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jul 2, 2026
The environment here is lovely, and the staff are very welcoming. The only downside was a few too many bugs, but the swimming pool was really clean and refreshing. Definitely worth a stay! It's also very close to a 7-Eleven and public transport is convenient for getting around or hailing a taxi.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback.We are delighted to know that you enjoyed our beautiful surroundings, the warm hospitality of our team, and our clean, refreshing swimming pool. It is also great to hear that our convenient location, with easy access to the nearby 7-Eleven and public transportation, made your stay even more enjoyable.We also appreciate your comments regarding the bugs. As our resort features lush tropical landscaping, occasional insects can be expected, especially in Phuket's tropical climate. Nevertheless, we carry out regular pest control treatments and continuously monitor the property to minimize any inconvenience to our guests.Thank you once again for your kind recommendation. We truly appreciate your support and look forward to welcoming you back to Aurico Kata Resort & Spa for another relaxing stay.Kind regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Deluxe Pool Access Room
Stayed in May 2026
Couple
2 reviews
5.5/10
Posted on Jul 1, 2026
The rooms are a bit dated. The staff attitude was good, but the breakfast was terrible! It felt like it was geared towards Westerners. If you're not too concerned about quality and ambiance, you might consider this place.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay at Aurico Kata Resort & Spa.We are pleased to know that you appreciated the friendly attitude and service provided by our team.At the same time, we sincerely regret that our breakfast selection did not meet your expectations. Our breakfast offers a variety of international, local, and Chinese dishes to accommodate the diverse preferences of our guests. We are sorry to learn that the selection did not meet your taste on this occasion, and we truly appreciate your feedback as it helps us continue to improve.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Kind regards,Management TeamAurico Kata Resort & Spa
abhi11
Aurico Deluxe Room Over The Pool
Stayed in May 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jun 30, 2026
Amazing hotel in a fantastic location, just a short walk from Kata Beach and the night market! The swimming pool is excellent, with plenty of floaties and balls available for guests to enjoy. At night, the trees around the property light up beautifully, creating a lovely atmosphere that’s especially enjoyable from the balcony.
The only minor downside is that some rooms are located quite far from the reception, so it can be a bit of a walk when entering or leaving the hotel. Overall, it was a wonderful stay and I would definitely recommend it.
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for recommending Aurico Kata Resort & Spa.We are delighted to hear that you enjoyed our convenient location, just a short walk from Kata Beach and the night market. It is also a pleasure to know that you had fun at our swimming pool and appreciated the pool toys available for our guests. We are especially pleased that you enjoyed the beautiful evening atmosphere created by the illuminated trees around the resort and the relaxing views from your balcony.We also appreciate your feedback regarding the distance of some guest rooms from the reception. As our resort is designed across a spacious tropical landscape, some rooms do require a longer walk. We understand this may be less convenient for some guests, and we truly appreciate your understanding.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Superior Room Over The Pool
Stayed in May 2026
Couple
15 reviews
10/10
Outstanding
Posted on Jun 22, 2026
Very Nice hotel with great pool (0800 - 2200). The hotel staff very friendly and helpful. Walking distance to restaurants and a lot Massage shop near by hotel. I will come back again to this hotel with my family.
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for recommending Aurico Kata Resort & Spa to fellow travelers.We are delighted to know that you found our resort to be excellent value for money and that you had an enjoyable stay with us. Your recommendation is truly one of the greatest compliments we could receive.Our team is committed to providing warm hospitality, comfortable accommodations, and memorable experiences for all of our guests. Knowing that you would confidently recommend us means a great deal to everyone on our team.Thank you once again for your kind support. We look forward to welcoming you back to Aurico Kata Resort & Spa on your next visit to Phuket.Kind regards,Management TeamAurico Kata Resort & Spa
Renxinyibian_
Aurico Deluxe Pool Access Room
Stayed in May 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 23, 2026
Orico is highly rated across all platforms. We booked a room with direct pool access and were given room 1116, which we were very happy with as it's in the prime central location! The cot was already set up and ready for us. I'm giving this place five stars across the board. Of course, there are some minor drawbacks, like the humidity and the number of mosquitoes, and you can clearly hear chairs being dragged on the second floor. However, our whole family had an amazing experience! We can accept these small issues, as we're right by the water, and a little mosquito spray on the duvet helps. All the staff were friendly and welcoming, smiling and greeting my daughter. The breakfast environment was also excellent. Upon check-in, they proactively came to help with our luggage. There are a lot of Chinese guests here!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review and for choosing to stay at Aurico Kata Resort & Spa.We are delighted to know that you and your family had such an enjoyable stay with us. It is especially rewarding to hear that you were pleased with your Pool Access Room and that Room 1116 met your expectations. We are also glad that the baby cot was prepared in advance to ensure a comfortable arrival for your family.Your kind compliments regarding our friendly team, breakfast atmosphere, luggage assistance, and warm hospitality truly mean a great deal to us. We are especially pleased to know that our staff made your daughter feel welcome with their smiles and greetings.Thank you as well for your understanding regarding the humidity, mosquitoes, and occasional noise. As our resort is surrounded by tropical gardens and pools, these conditions can sometimes occur, but we will continue to improve our preventive measures to ensure the comfort of our guests.Your encouraging comments have been shared with our team and serve as great motivation for us to continue providing memorable experiences.We sincerely appreciate your support and look forward to welcoming you and your family back to Aurico Kata Resort & Spa for another wonderful stay in the future.Kind regards,Management TeamAurico Kata Resort & Spa
AllaStr
Aurico Deluxe Room Over The Pool
Stayed in May 2026
Family
5 reviews
9.5/10
Amazing
Posted on Jun 14, 2026
Beautiful views from the window, both during the day and at night with the lights. The staff are friendly and attentive, and there's a good selection at breakfast. We chose this hotel three years ago, and this time we booked for two nights and then extended our stay again.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us once again at Aurico Kata Resort & Spa.We are truly honored that you returned to stay with us after your previous visit three years ago.We are truly honored that you returned to stay with us after your previous visit three years ago. we all are happy to know that you enjoyed your stay so much that you decided to extend it.We are delighted that you appreciated the beautiful views from your room, both during the day and at night, as well as our breakfast selection and the attentive service provided by our team. Your kind words about our friendly staff mean a great deal to us and will certainly be shared with everyone as encouragement.Thank you once again for your continued trust and support. We sincerely look forward to welcoming you back for another memorable stay at Aurico Kata Resort & Spa in the near future.Kind regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Deluxe Room Over The Pool
Stayed in May 2026
Couple
4 reviews
9.5/10
Amazing
Posted on Jun 14, 2026
Great place! The rooms are clean and the facilities are good. It's a perfect spot for a vacation. The pool is huge and has a jacuzzi. The hotel staff are also very friendly. I would definitely stay here again if I come back to Phuket.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review.We are delighted to hear that you enjoyed your stay and appreciated our clean rooms, excellent facilities, and large swimming pool with its jacuzzi. It is especially rewarding to know that our friendly staff helped make your vacation even more enjoyable.Your kind words and recommendation mean a great deal to all of us. We truly appreciate your support and are thrilled to hear that you would choose to stay with us again on your next visit to Phuket.We look forward to welcoming you back for another memorable stay in the near future.Kind regards,Management Team
Guest User
Aurico Superior Room Over The Pool
Stayed in May 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Jun 17, 2026
While exploring, I noticed other hotels, but I still found this one to have the best location. There are plenty of restaurants, two night markets, numerous massage parlors, laundromats, and two 7-Elevens nearby – it's really convenient for wandering around. It's also very close to Kata Beach, about a 700m walk, and the Cliff Cafe is also a short walk away, roughly 700m.
The service was great, especially the male staff. They always greeted us when we saw them. We didn't want a room facing the night market, and they kindly upgraded our room for free to one with a balcony facing the pool, even if it was the second-to-last room, haha.
The soundproofing was good; it wasn't noisy at all. There were quite a few Chinese guests staying here. The breakfast had a good variety: yogurt, bread, stir-fries, and various drinks. For this price, I think it's excellent value for money.
Even when we didn't put out the 'please clean' sign, the cleaning staff would still knock and ask if we wanted our room cleaned. If not, they would help us with water, change the trash bags, and take out the rubbish.
There's a small smoking area at the entrance and another by the pool.
I really liked this place. I stayed for seven days and highly recommend it to everyone.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share such a detailed and wonderful review of your stay at Aurico Kata Resort & Spa.We are delighted to hear that you enjoyed our convenient location and found it to be the best choice for exploring the area. It is wonderful to know that the nearby restaurants, night markets, convenience stores, and attractions such as Kata Beach added to the enjoyment of your holiday.We are especially pleased that our team, particularly our Front Office staff, made you feel welcome throughout your stay. Your kind words about their warm greetings and service are truly appreciated. We are also glad that we were able to upgrade your room to better suit your preference, making your stay even more comfortable.Thank you for your compliments regarding our breakfast selection, housekeeping service, cleanliness, and the overall value for money. Your recognition of our housekeeping team's attention to detail is especially rewarding, and we will be sure to share your comments with them.It is truly an honor to know that you enjoyed your seven-day stay and would highly recommend our resort to other travelers. Your kind support means a great deal to all of us.We sincerely look forward to welcoming you back to Aurico Kata Resort & Spa for another memorable stay in the near future.Kind regards,Management TeamAurico Kata Resort & Spa
Chaowudiyuzhoukeaimaomao
Aurico Superior Room Over The Pool
Stayed in Apr 2026
Family
4 reviews
10/10
Outstanding
Posted on Jun 23, 2026
Good, very good, excellent. The facilities are comprehensive and high-end, absolutely fantastic. I really love Thailand, and the front desk service was great. The swimming pool is also excellent.
Hygiene: Superb, very clean. The room is spacious and gets cleaned daily.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay at Aurico Kata Resort & Spa.We are truly delighted to hear that you had such an enjoyable experience with us. It is wonderful to know that you appreciated our comprehensive facilities, excellent swimming pool, spacious and clean rooms, as well as our daily housekeeping service.We are pleased to receive your kind comments about our Front Office team. Your recognition of their great service and warm hospitality means a great deal to us and will be shared with the entire team as encouragement.Thank you once again for your generous feedback and for sharing your love of Thailand with us. We sincerely look forward to welcoming you back to Aurico Kata Resort & Spa for another fantastic stay in the future.Kind regards,Management TeamAurico Kata Resort & Spa
Guest User
Aurico Deluxe Room Over The Pool
Stayed in Apr 2026
Couple
1 reviews
8.5/10
Very good
Posted on Jul 6, 2026
The rooms are spacious and all have balconies, which is super convenient for drying clothes. However, it's about a 10-minute walk to the beach. Breakfast is also plentiful with different options every day. But, one specific front desk staff member, a dark-skinned woman with a long ponytail, provided really terrible service. All the other staff were great and always smiling. If you go during the off-season, it's excellent value for money, but in peak season, it might not be worth it.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback.We are delighted to hear that you enjoyed our spacious rooms, private balconies, and the variety of breakfast options offered each day. We're also pleased that you found our hotel to be good value during the off-season and that the friendliness of most of our team helped make your stay enjoyable.At the same time, we are truly sorry to learn about your experience with one of our front desk staff members. Please accept our sincere apologies for the service you received, as this is certainly not the level of hospitality we strive to provide. Your comments have been shared with our Front Office management team for review and appropriate follow-up to ensure we continue improving our service standards.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Kind regards,Management TeamAurico Kata Resort & Spa