Baankasemsuk Resort

Baankasemsuk Resort Reviews

Baankasemsuk Resort

10, 1 Nanai Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView hotel details
Baankasemsuk Resort
Baankasemsuk ResortBaankasemsuk ResortBaankasemsuk Resort
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Guest Reviews of Baankasemsuk Resort

9.0/10
Great
426 review
Verified reviews
Location8.9
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(426)
Positive reviews(410)
Reviews with photos/video(180)
Clean pool(91)
Great swimming pool(91)
Convenient for shopping(41)
Close to beach(17)
Friendly staff(14)
Offers pick-up/drop-offs(6)
Has rooms for families(6)
Loved the beach(5)
Negative reviews(16)
M526653****
Pool View King Room
Stayed in Oct 2025
Couple
1 review
9.2/10
Great
Posted on Nov 18, 2025
I stayed for 5 days, so here are the pros and cons. Cons: The bathroom drain had a bad odor, and the overall bathroom environment was just okay, requiring some getting used to 🥲. The air conditioning was noisy. On the first night, it made loud clanking noises, exceptionally loud, and it took me a long time to fall asleep. For the following nights, I'm not sure why, but it became just generally noisy, and I managed to sleep alright. The guesthouse is located near Patong Beach, and the surrounding area seemed quite chaotic. There were a lot of ******** shops, which made it feel unsafe for women. My boyfriend and I were hesitant to go out at night. Pros: The bed was very comfortable, and the cleanliness was good. The bedding was changed daily, and I often saw bedsheets drying in the sun in the courtyard. There's a clean and fun swimming pool in the middle of the courtyard. It's a short walk to Banzaan Seafood Market and Big C. There's a 7-Eleven, pharmacy, and some restaurants within a 5-minute walk. Overall, the guesthouse itself offers pretty good value for money. Although when we first checked in, due to the surrounding environment and issues with the bathroom and air conditioning, we almost considered changing accommodations, we adapted to it in the following days and found it quite comfortable. However, I truly **do not recommend staying near Patong Beach**, especially for women.
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Response from Property: 🙏
Wangzixiuxizhong
Pool View Twin Room
Stayed in Oct 2025
Family
4 review
10/10
Outstanding
Posted on Nov 17, 2025
The room's location is excellent, offering a quiet retreat amidst the hustle and bustle. When I arrived at the hotel after my flight, I was actually quite worried about staying in the Patong area because I was traveling with my mother this time and really hoped it wouldn't be too noisy! To my surprise, it wasn't noisy at all at night, and it's very close to Jungceylon shopping mall and also Patong Beach! I think the value for money here is really great.
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Response from Property: 🙏
M430574****
Triple Room Pool View
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 8, 2025
The room was spotless and the night staff were incredibly friendly. They even came to warn us about potential heavy rain while we were out at sea, which was very thoughtful. On our last day, we met the owner, who is Chinese. This means the hotel's facilities and services are especially well-suited for Chinese travelers, and he's also quite handsome! Thumbs up 👍 I'd definitely come back!
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Response from Property: Thank you for your stay 🙏
gary0621
Triple Room Pool View
Stayed in Sep 2025
Family
13 review
10/10
Outstanding
Posted on Nov 2, 2025
Located in Phuket's Patong Beach, it's very close to Jungceylon, making dining and shopping extremely convenient. It's also remarkably quiet, away from the hustle and bustle. The pool is excellent; I swam for an entire afternoon, and it's 1.6 meters deep. We booked the Bella boat trip through the owner, and it was a fantastic experience. They provided pick-up and drop-off, and my first snorkeling session was incredibly enjoyable. Our guide, Ah Neng, was also very enthusiastic.
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6/8
Response from Property: Thank you for your support 🙏
sseonge
Triple Room Pool View
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 21, 2025
We had a great stay at this hotel in Phuket. The service was friendly and helpful, making us feel welcome throughout our stay. The room was clean and comfortable, and the facilities were well maintained. The location was convenient and made getting around easy. Overall, it was a pleasant experience and we would definitely consider staying here again.
Response from Property: Thank you 🙏
erdemee batmunkh
Courtyard Quadruple Room
Stayed in Dec 2025
Family
5 review
10/10
Outstanding
Posted on Jan 5, 2026
Perfect
Response from Property: 🙏
Guest User
Pool View King Room
Stayed in Oct 2025
Couple
6 review
7.5/10
Posted on Nov 16, 2025
Very good experience!
Response from Property: 🙏
Guest User
Pool View King Room
Stayed in Nov 2025
Couple
14 review
9.0/10
Great
Posted on Jan 1, 2026
Hotel was perfect for us , no noise an a night very close to mall a market using the ally at the back , close to very cheap bars , will use this hotel again.
Response from Property: 🙏
26yt
Duplex Suite
Stayed in Oct 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 1, 2025
good hotel
Response from Property: 🙏
M496759****
Pool View King Room
Stayed in Nov 2025
Couple
7 review
7.0/10
Posted on Dec 28, 2025
The room was decent, no strange smells, but the Wi-Fi was a bit spotty and the TV wasn't great. There's a drying rack on the balcony and a swimming pool on the first floor. Two bottles of water are provided daily, which was nice. One of the Thai male servers was excellent, definitely recommend him. The female staff, however, were not as good. They were knocking on our door incessantly when we were only a little late checking out, even after staying for 6 days – apparently, 10 extra minutes was too much. They didn't even help with our luggage; she just knocked to rush us out and then left.
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Response from Property: 🙏
Guest User
Pool View King Room
Stayed in Nov 2025
Family
3 review
8.0/10
Very good
Posted on Dec 28, 2025
There’s no lift in the hotel. Only stairs. It’s quite a distance to main attractions. There’s no tuk tuk or grab available especially when we’re leaving to airport. They dont have any taxi contact too. We have to walk to main road to take tuk tuk..
Response from Property: 🙏
Chongya dadadida
Pool View Twin Room
Stayed in Sep 2025
Family
10 review
10/10
Outstanding
Posted on Nov 15, 2025
Quite clean and quiet.
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Response from Property: 🙏
Guest User
Pool View King Room
Stayed in Nov 2025
Solo traveler
1 review
2.5/10
Posted on Dec 10, 2025
There are no facilities except the small swimming pool, the way to the shopping mall is very untidy and dirty, there is 1000 thb deposit which can be very inconvenient as they gave you an invoice and you have to not forget to bring the invoice back in order to have your refund back when you check out, the toilet leak water around the toilet base which can be quite annoying, otherwise the room is big and is quiet at night, the bed is reasonably comfortable, staff not really wearing smile which I know staff at other hotels seem happier and friendlier.
Response from Property: Dear valued guest,Thank you very much for sharing your feedback with us. We are truly sorry that parts of your stay did not meet your expectations, and we appreciate you taking the time to let us know.Regarding the 1,000 THB deposit, we would like to clarify that it is simply to ensure the room key is returned at check-out. As soon as the key is handed back, the full deposit is immediately refunded. The receipt we provide is only for guests’ peace of mind, as some guests prefer to have a proof of payment. Still, we understand the process may feel inconvenient, and we are reviewing how to make it smoother in the future.We also apologize for the issue with the toilet leak and for the condition of the walkway to the mall. Our maintenance and housekeeping teams have already been informed so we can improve these areas promptly.At the same time, we are glad that you enjoyed the spacious and quiet room, as well as the comfortable bed. We are sorry that our staff did not appear as welcoming as they should be — we will reinforce training to ensure every guest feels warmly received.Thank you again for your valuable comments. We truly hope to have the opportunity to welcome you back and provide a much better experience.
Anonymous User
Pool View King Room
Stayed in May 2025
Other
4 review
10/10
Outstanding
Posted on Jun 4, 2025
The guesthouse is very clean and hygienic. Its back entrance is only a 3-minute walk away, offering excellent accessibility. It's a tranquil spot nestled amidst the hustle and bustle, making it incredibly convenient.
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Response from Property: Thank you for staying 🙏
M605648****
Pool View King Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 31, 2025
The room exceeded my expectations, and the location was incredibly convenient – we could walk everywhere to explore Patong. There were also plenty of dining options nearby, and the massage places were wonderfully relaxing. The rooms were cleaned daily, and it's a really comfortable spot. We stayed for over twenty days and still didn't want to leave! We'll definitely be back.
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Response from Property: Thank you for staying 🙏