Beyond Patong

The room was good—clean, comfortable, and nicely maintained. The service was also good, with staff being friendly and responsive. The surrounding environment was pleasant, and the hotel is very close to the beach, which was a big plus. There’s a night market and a shopping mall about 1 km away, making it convenient for food and shopping. The only downside was that room cleaning was a bit slow. Overall, a nice place to stay with a great location.

nice location , nice environment , reasonable price , strong recommended

Loved the hotel! Very cute and perfect for a solo traveler or couples! Everything you could need was right there. The hotel staff even lets you keep your luggage there free of charge after checking out!

Rome so clean and I love true design of hotel Close to 7/11 massage salon nails food Walk 2 minutes to the beach ..

Location wise it is excellent as it is close to beach, Bangla road and night market. Room size is good but the sink is in the middle of the room that may make floor wet sometimes. This hotel consists 3 or more buildings connected together. Most of the rooms (except some with balcony) do not have view (not even street view) and there is no natural light comes into the room that is not good. The housekeeping is ok but sometimes they come quite late such as 4 pm. That staffs at front desk is good and they responded to the problems that I reported quite fast. The amenities are very good too.

Disappointing Experience – Overpriced and Poor Service I booked an expensive room expecting a premium experience, but upon arrival, the receptionist tried to give me a different room that did not match my booking. After I complained, they attempted to offer an even worse room, claiming that a “city view” meant facing a wall inside the building. It felt like they were trying to take advantage of me. Thankfully, the manager, Nick—a very professional and efficient German gentleman—stepped in and resolved the issue quickly. Thanks to him and Trip.com, I eventually got the correct room. Room & Facilities: • The water quality was poor. After just two showers, my white shower filter turned brown, which is unacceptable for a high-priced hotel. • While the room itself was clean, the bathroom design was inconvenient—the sink is on an island far from the mirror, making it difficult for shaving or applying makeup. Noise & Atmosphere: • The hotel was extremely noisy. Doors slammed constantly, especially at night, and intoxicated guests made a lot of noise. • One night, a loud argument involving a French girl broke out on the third floor at 2 AM, but the reception staff did nothing to intervene. • To make matters worse, there is a boxing ring beneath the rooms, adding even more noise. Pricing & Location: • The hotel is severely overpriced for what it offers. • The location is average, but construction nearby creates noise and unpleasant smells. Overall, the experience was disappointing, mainly due to the attempt to downgrade my room and the lack of control over noise issues. If the management wants to charge premium prices, they should focus on honesty, professionalism, and customer satisfaction rather than trying to cut corners. Would not recommend staying here at this price point.