DoubleTree by Hilton Baltimore North - Pikesville

Staff (both the front desk and cleaning crew) were helpful to accommodate our needs. Everywhere were very clean.

Simply, No surprises with this hotel. Everything is as described. Location close to many shopping places. Plenty of parking. Very friendly staff.

Booked 2 rooms with 2 queen beds a family of 9 including 2 kids. We've tried DoubleTree by Hilton in Washington State and we were given the warm cookies individually. Here, the front desk person said just maximum 2 per room which made us disappointed. Also both the rooms A/C were loud. Rooms were also so far from the elevator.

The was mold in the rooms . The room wasn’t really cleaned . The towels and rags weren’t white . The evening staff on Friday night is very rude the young lady . I Told her I had an emergency and had to leave I would like to have the receipt she said to me I can’t give it to you because I still have to change you for the night. I then explained to her that was fine she proceeded to say that I scheduled my reservations through a third-party, then printed the receipt.

My work begins early so I wasn’t able to eat breakfast but the room was wonderful and staff exceptional.

I always had phobia about ground floor. I complained and was not given a fair hearing. I didn't enjoy my stay there. I paid around $576 which i regretted. The staff on night shift the day I left was very helpful. I believe she would have listened to me when I made my complaint about ground floor

We arrived at 8:30 PM to check in to find the hotel fully booked Little to no parking one elevator working and that was the beginning. Arrived in our room to find day old five slices of pizza in the refrigerator, not in a wrapper, not in a container just on the shelf. Went to use the phone to call the desk downstairs to find it not working upon speaking to the guy at the desk. I was told there were no available rooms and that he would notify the manager. Upon returning to the room, went to wash my hands in the bathroom sink to find that the water did not go down what seem to be an eternity. Returned downstairs to the front desk to explain the situation with the sink and it was once again told there was nothing that they could do. I explained it to him that this is no way for a Hilton to be run, he assured me the manager would call my stay was 5/16/26 to 5/18/26.

Clean room, friendly staff, check-in slight slow, the lobby is still in work, it’s cold in the evening as the central heating is closed. The first floor room is not so good.

Clean room comfy bed but entry area including door we’re under construction luckily no noise on weekend