Hampton Inn & Suites Charlotte/Pineville

Was alright thanks

We booked this specifichotel because of the pool that they had. When we got there, we found out the pool was down for renovations. Then we were told that we could use a neighboring hotels pool, which was sub part at best. We stayed here for an entire week with 4 kids and no pool. Would not have booked this hotel if we had known.

I was asked to change rooms after my first night, because of the ongoing renovation. I am a day sleeper because I work nights as a nurse and I was woke up two times by staff wanting to hang curtains in the room that I had been asked to move to! No one apologized for the inconvenience or offered to compensate me for having to pack up and move rooms without help. I have been staying at this property regularly for almost 6 months and have never been treated so poorly.

Very clean! Staff was wonderful! Breakfast was tops.. I loved this Hampton Inn and loved the area... Beautiful!

This is a great hotel…close to the airport, restaurants & stores. They also have great breakfast in the morning. The only issue right now is they are doing some renovations, so you hear drilling & some banging but it’s only until 6pm. I would recommend this hotel.

the staff was helpful and nice. The room t.v wasn't working because of the remote and the stench of pee walking into the room was horrible. I spoke to the front desk staff and she replaced the remote and gave me a can spray to spray the room for the smell. The room needed to be cleaned or I needed to be switched to a different room or hotel next door instead of me spraying air freshener that dont last.

Staff was great! Food was full breakfast and delicious. Rooms are a little dated but are being renovated. I recommend this for your stay at a reasonable price!

Floors 4 and 5 were being remodeled. Construction started early, no later than 7:00 every day. Only one elevator was running. This meant guests, house keeping and construction workers were all competing/waiting for the same elevator. Construction workers were moving big carts full of debris through the elevator and lobby all through the day. The lobby floors constantly looked dirty even after a fresh mopping. There was a large section of water damage on the ceiling of the lobby. House keeping only servicedv rooms every other day. Breakfast was always cold. Probably the worst offense was the front desk clerk was working while she was ill. When she checked us in you could tell she was struggling and miserable. She complained to us that it had hit her very suddenly and she was feeling terrible. But I saw her every day pushing through. Sure enough on my second day there I got hit by a sudden virus and spent the next day in bed. Luckily I started feeling better the next day.