25 Inn Kenting Henchun

I stayed here myself. The area in front of the house is large and parking is easy. The room is spacious and clean, with good water pressure and hot water. The bed is very comfortable and I slept well. Each bed has a power outlet, and you can call the housekeeper for immediate service if needed. The neighborhood is quite open with few shops, so I mostly ate out or bought food. The kitchen has dishes and utensils available for use. Highly recommended!

Located between Hengchun Township and Nanwan and Baisha Bay, it's very convenient to drive to restaurants and attractions. The owner is very nice, and the rooms are spacious and clean.

The room is conveniently located by car and offers various disposable toiletries. I recommend it to those who enjoy short trips. Unfortunately, the room is prone to drafts and can be quite cold. Turning on the air conditioning might be uncomfortable. If you don't mind the cold or don't have this problem, feel free to book. An official Line representative will contact you, so it's very safe!

A group of four booked four double rooms (one of which had no window or balcony, as known at the time of booking) and stayed for four nights. Upon arrival, the rooms were clean and simple, and two bottles of water were provided (except for the windowless room, which did not have bottled water). We arrived at 6 PM on the first night, and a male staff member checked us in (we did not see any staff members afterward). However, problems arose later: 1) After dinner that evening, upon returning to the hotel, we found a completely rotten pineapple in the mini-fridge in our windowless room on the first floor. The stench of the rotten pineapple filled the entire room, making it unusable. We couldn't find any staff to help. We had to get some cleaning supplies from the common room kitchen and clean it ourselves, but the odor persisted. We eventually had to move the entire refrigerator out of the room, which seemed to solve the problem. We then notified the staff via Line, hoping they could follow up. 2) The next day, a staff member replied via Line that the problem was solved. However, upon returning to our room, we found the refrigerator still smelled terrible and was unusable. 3) No rooms were cleaned. Returning to the hotel on the second evening, we found our room hadn't been cleaned, and the trash hadn't been disposed of. There was also no bottled water (Trip.com stated two bottles per room per day during booking). There were no notices at the hotel front desk or in prominent places instructing guests on how to dispose of their trash. 3) On the morning of the third day, upon returning from our outing, we saw a woman in the common room (we weren't sure if she was staff). We asked her if the hotel didn't clean rooms daily. She kindly asked for our room number and said she could arrange a simple cleaning if needed. That evening, when we returned, the room had been cleaned, the trash had been disposed of, towels had been replaced, and bottled water had been provided. Of course, we didn't expect cleaning or bottled water the following day. On the morning of the fifth day, we found the trash from the previous day still in the common room kitchen, and cockroaches were scavenging near the trash can. 4) No hotel staff were present; guests had to fend for themselves. We stayed four nights, and only saw staff during check-in on the first night. The front desk is always open; if you need to go out for a while, you can contact the concierge, Ah Xuan, via Line. However, I tried contacting them via Line to inquire about extending check-out to 12 PM, but received no reply, so I had to assume it wasn't possible. Overall, it was okay if I had no other choice. But next time, I'll be prepared: the room won't be cleaned daily, and towels won't be changed daily. There's no bottled water; you need to bring a water bottle to fill up at the water dispenser next to the elevator. The room only provides thin paper cups, and they aren't changed daily. You have to get your own from the water dispenser. You'll see hotel staff if you're lucky. You need to know how to solve problems yourself. Trip.com might need to update the hotel information. Thank you!

The room was quite small. I didn't pay attention to the size of the room when I booked; I only checked if it had a balcony. My friend stayed in a room with a balcony, which was much larger—but the price was almost the same. I'll know how to choose next time. The blanket was very small, only enough for one adult (a light blanket). We asked the housekeeper for more blankets later, thankfully we had an extra light blanket to cover ourselves, so we didn't wake up cold in the middle of the night. The overall soundproofing was poor. Because it's on a main road, the noise of cars whizzing by and conversations from the next room were very clear… (I was woken up by the noise from next door in the middle of the night). If you're traveling in a group, I'd recommend booking the whole building; the environment was quite clean.