Hotel Il Giardino Reviews

If you're visiting the Leaning Tower of Pisa, I highly recommend this place for its great value. The location and front desk service are excellent, even though it's close to [missing information, e.g., a busy street/the train station].

The best mattress I have ever slept in. The bed was so comfortable and the sheets were very nice and clean

It was a terrible hotel, and I paid 180 euros for 3 nights, but I don't think it was worth it. I don't recommend anyone to pay that much money and stay in this hotel. The room was dirty, the hairdryer didn't work, the air conditioning didn't turn on, and the refrigerator was leaking. The terrace on the second floor was dirty, with lots of cigarette butts, holey benches, and a dirty and smelly microwave. It was disgusting! During my three-day stay, the room was never cleaned. There was a McDonald's and a market near the hotel, and there were always people there making noise until late at night. If your goal is to not get enough sleep, get poor service, and pay for it, then this is your option. The only plus is that the tower is a 1-minute walk from the hotel, but it's better to stay in a more convenient location and spend some time walking to the tower than to spend the night there. By the way, the hotel management did not respond to my request to discuss the hotel's prices. I wanted to negotiate a lower price, but they remained silent. I hope the city administration of Pisa reads this review somewhere)

loud on corridors during the night because doors aren’t insulated :(

The location is fantastic, just a 5-minute walk to the Leaning Tower of Pisa. There's also a bus stop right outside, making transportation super convenient. The only downside is no elevator, but for this price, I can't really complain, haha. Very satisfied, great value for money.

The location is okay, but everything else was terrible. No hot water, a horrible shower, and the environment was filthy.

Great location, but the environmental issues are tolerable.

Very convenient location, 3 mins walking to the Pisa tower. There is a market down the hotel so it would be a bit noisy during daytime. Small but overall a great place to stay for the Pisa tower.

Very good

good service and good location

Room very small & no window.

The front desk clerk's attitude was extremely rude, and communicating in English was extremely difficult. The hotel's sanitation was poor, and the room was dark, small, and stank of dampness. The value for money was extremely poor, and I suspect they discriminated against Chinese tourists by giving us a corner room when there were plenty of rooms available. The room looked nothing like the pictures uploaded by the hotel, and I hope everyone will not be deceived. When we pointed out that the bed only had a thin sheet and no comforter, the front desk clerk not only refused to explain but also gave us a sullen and sullen look. They didn't understand what a bed sheet meant, but kept questioning it. If this is the kind of service we're paying for, then this hotel shouldn't continue to exist. A very, very bad review. The attitude of the front desk staff was extremely rude, and communication in English was very difficult. The hotel’s hygiene was poor, and the room was dark, small, and filled with an unpleasant damp smell. The value for money was extremely low. We suspect discrimination against Chinese travelers, as we were given a corner room even though there were many vacant rooms in the hotel. The room we stayed in was completely different from the pictures uploaded by the hotel. Please do not be misled. When we pointed out that there was only a thin sheet on the bed and no blanket, the front desk staff did not provide any explanation and instead showed us constant bad attitudes and unpleasant expressions. They did not even understand what “bed sheet” means, yet kept questioning us. If this is the kind of service we are paying for, then this hotel truly should not continue to exist. Absolutely a terrible experience, and I would give it the lowest rating possible. I'm comfortable with my personal reception, I'm in a good mood, I'm in a good mood Inglese è stato molto difficile. Le condizioni igieniche dell’hotel erano pessim: la stanza era buia, piccola e piena di un odore umido e sgradevole. Il rapporto qualità-prezzo è bassissimo. Una camera d’angolo nonostante ci fossero molte stanze libere. La camera era completamente diversa dalle foto pubblicate dall’hotel. Non lasciatevi ingannare. The most beautiful thing in the world Alcuna spiegazione, anzi ha continuato a most rarci un atteggiamento scortese e poco rispettoso. Non sapevano nemmeno cosa significhi “bed sheet”, eppure hanno continuato a interrogarci. It's a great job, it's a pagando, it's a great job, it's a great deal.

Terrible chemical smell, kept the door open all day so I could sleep. The window on the ceiling does not open, it is impossible to ventilate, the toilet always needs to be kept open, I think this is the source of the chemical smell. The location is just super, 1 min from the Leaning Tower of Pisa, but the smell ruined everything

It's hard to imagine that it's right at the entrance of the Leaning Tower of Pisa. You can see the dome directly from the hotel terrace. It's a small independent room with a skylight above your bed. It feels quite novel. It's clean and tidy. It's suitable for one person, but two people may not be able to sleep. There is McDonald's downstairs and the bus station is five meters away. It's convenient to go anywhere.