Renaissance Pittsburgh Hotel

Took my wife here to celebrate her birthday and when we got to the room we noticed the one chair was so marked up, we could’ve gotten a cleaner one at goodwill. Didn’t notice that the soaps and rod were ripped off the wall till we went to shower later that night. After the shower I went to fill our ice and it was half full of water. I’m not the type to complain, but for the price I wanted everything to be perfect for my wife for her birthday and the cleanliness wasn’t there.

For starters, I’m a lifetime platinum elite Bonvoy member. I have traveled extensively over the last 18 years and have been loyal to the Marriott brand. The Renaissance is an old hotel, but has a charm to it. It’s located in a great area and we had a river view room. The river was frozen and we had an awesome view of PNC and Acrisure. Absolute stunning views. However, the hotel is tired and it appeared to have some construction happening. The problem we had was the AC in the room. When I say our room was warm, that’s an understatement. Throughout the night, I kept getting out of bed to turn down the temperature - turned it all the way down to 60. Nothing worked. The room had to be 85 degrees. My wife and I couldn’t stop drinking water! We couldn’t sleep as we laid in bed sweating. We finally got up and checked out because we couldn’t take it anymore. Such a bummer as we rarely get a night out and a reprieve from our busy life as mom and dad. Like most people, we need those nights away every once in a while! Thankfully I used points for the room, but it felt like a complete waste of 50,000 points. We would have enjoyed our stay significantly more at a Marriott property for half as many points. It ruined our night away. I expected so much more from a Renaissance property.

Absolutely disgusting hotel. Refrigerator in room was broken, the curtains were broken and hanging and torn. They said they were sorry and offered me a free breakfast and said they had no other rooms. They also said no worries. The building next to you is vacant so no one will be able to see inside your room. What the heck?! Loud construction when you walk into the lobby all day long not a clean building not clean room rooms such a disappointment…. Go to the Kimpton it blows this place out of the water.!

Wonderful location for access to PNC Park, short walk across the Roberto Clemente Bridge. Beautiful hotel that looks great on the outside, but can't get the little things right. My daughter and I come here yearly for 2 night stays. It's always a good experience, with great access to baseball games, good parking, and various local food and drink. We still come every year, so complaints are few. But, every stay has either a refrigerator that doesn't work (and/or has interior mold), a shower/tub that won't drain (today's problem), or sheets with concerning stains. None of that is enough to ruin a visit, but it's still disappointing.

A bit dated hotel, large clean rooms and pleasant staff. Tub had a clog and showered with a pool of water so that was not the best.