Hilton Garden Inn Pittsburgh Downtown

The hotel is well situated near the Market place, however the lobby really needs a water and coffee station. The only water available there is $5 and $7. Also, the woman at the check-in desk was quite cold and unfriendly. She spoke barely above a whisper so we had to ask her again and again “what?” Parking is very pricey and TIGHT if you are in a truck.

Everything was good except that you don’t have parking. Had to pay $50 in an unsecured parking lot. Staff was great and room was very clean. I would stay again.

Staffs at the from desk are really nice and welcoming. They respond pretty quickly to our requests. The hotel room is also clean and tidy, not super spacious but is comfortable in size. The pillow and mattress are also comfortable. Overall a nice stay experience

Our stay was very pleasant. The hotel is located close to all we wanted to do/see. The staff is super helpful.

Friendly staff, comfortable beds. Great location. Coffee maker in room did not work Charging outlets by one of the beds did not work.

Perfect location. Walking distance to restaurants, and all that Pittsburgh has to offer. Parking garage is next door but too expensive, so I suggest you park a few blocks out.

Restaurant Revel food is terrible! Served it cold and pretty slow service in general. Front desk with a really mediocre service too. The worst was the room: AC/Heater didn’t work at all and the bathroom shower would leak water through all the bathroom floor.

I had a great stay until I called the front desk, the morning of my check out, requesting a late check out and Alesha gave me a gracious decline of Noon. I was so thankful. A staff member, decided to bang on my door 3 times at 11:08. I was in room 807. Completely ruined my stay. I had to check out and go to work for 12 hours. That extra hour really would have made my day. Instead, I was pissed off and grumpy. Anyways, I understand things were crazy during draft week. I just felt I should share my experience. Everything else was amazing and on point. From "Revel" and the delightful porcini pasta and excellent service, to the security of having to use your key to use the elevator. I absolutely loved my stay and I would recommend to anyone for a great experience. William Lenz

Breakfast was served next door at the restaurant attached (literally) to the hotel. The portions were enormous at a relatively modest price. Altogether excellent.