Guest User
Always an impressive visit and stay. Gym was good and kept great. Service is always 10/10 on point. Breakfast seems to have quality improved a little over time. That is a ++ point. Loved my time at this hotel with the impressive location and access to things. Will surely be here again !!
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Price per night from:$110
Posted on Jul 28, 2026|Mosaic Midvalley Chapter Stay 3Br 8Pax Bathtub
Guest UserHere’s a polished and balanced review that highlights both the positives and areas for improvement:
Our family of three generations stayed in Unit #18-11 for 3D2N, and overall, it was a pleasant experience.
The unit itself was impressive, clean, and thoughtfully designed. The minimalist style created a cozy and welcoming atmosphere. We appreciated the attention to detail, such as the dining table being neatly set with cups, plates, and cutlery. The kitchen was well-equipped with a water filtration system, microwave oven, kettle, and induction cooker, making meal preparation convenient.
The living room was spacious and comfortable, featuring cozy sofas, additional seating, and a 55-inch TV with Netflix access. It was more than adequate for a large family gathering. We were also pleasantly surprised to find a selection of board games available for guests, which added to the family-friendly environment.
There were, however, a few areas that could be improved. Most of the air-conditioning remote controls did not have batteries installed, with only one functioning remote available. We eventually had to transfer batteries from the TV remote control for use elsewhere, and spare batteries were limited.
The master bathroom was particularly impressive, with a spacious layout, separate shower cubicle, and bathtub. The bathrooms were clean, inviting, and stocked with a large bottle of 2-in-1 shampoo and conditioner. However, no body wash was provided. Additionally, the shower floors in both bathrooms became quite slippery when wet, and despite our request for additional bathroom floor towels or anti-slip mats due to the presence of both elderly family members and young children, only a limited number were available.
A washing machine was available in the service yard, although it appeared rather dusty and no laundry detergent was provided.
One unusual observation was that some doors occasionally opened by themselves without any apparent reason, which was a little unsettling at times.
While the accommodation itself was enjoyable, our experience with the managing agent was less satisfactory. During a previous stay at Mosaic, the agent had been proactive, responsive, and patient, providing comprehensive information well in advance, including directions and Wi-Fi details. In contrast, for this stay, communication was minimal and the necessary check-in information was only provided shortly after midnight on the day of check-in. Earlier and more proactive communication would have greatly improved the guest experience and reduced unnecessary uncertainty before arrival.
Overall, the unit itself is comfortable, well-maintained, and suitable for large family stays. With a few improvements to amenities and communication, the experience could be even better.
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Price per night from:$42
Guest User
The room with 2 queen size beds was great for a family of 4, with enough space for luggage as well. Location was convenient with multiple convenient stores and eateries nearby. The separated toilet and shower area was helpful in keeping things dry. Check in process was smooth, although they only accepted rm50 deposit in CASH. We came on a Saturday evening, so parking was a bit problematic - hopefully the hotel can have more assigned parking for the guests. Otherwise, we had a generally good stay here.
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Price per night from:$16
HoSLHad a pleasant stay at the unit. It was clean, well-maintained and comfortable. Location was convenient with easy acess to nearby amenities. Host was responsive and check-in was smooth. The only point to note is that the parking lot is located on the 6th floor, so it takes some time to drive up and down. Overall, a good experience, and would recommend for both short and long stays.
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Price per night from:$31