Lucky Hotel

Lucky Hotel Reviews

Lucky Hotel

190A, Jalan Sri Pelangi, Taman Pelangi, Plentong, Johor, 80400, MalaysiaView hotel details
Lucky Hotel
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Guest Reviews of Lucky Hotel

7.4/10
340 reviews
Verified reviews
Location7.8
Amenities7.0
Service7.6
Cleanliness7.3
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All reviews(340)
Positive reviews(294)
Reviews with photos/video(76)
Great location(28)
Great service(19)
Too noisy(16)
Great value for money(14)
Awesome stay(10)
Convenient for shopping(10)
Negative reviews(46)
Guest User
Standard Queen Room
Stayed in Nov 2025
Couple
5 reviews
6.0/10
Posted on Dec 22, 2025
The shower head is not easily adjustable. When turned to heat, it is super hot. Couldn’t lower down the heat. When tried to move to cold side a bit to lower the heat, it became so cold. And don’t have water cooler to conveniently refill the bottle. Got 7/11 down the hotel so u can just relax and chill. Not bad for a budget hotel.
Response from Property: SORRY TO HEARD THAT AND WE WILL TAKE NOTE FROM THIS ISSUE. THANK YOU FOR YOUR SUPPORT AND WISH TO SEE YOU AGAIN.
Louis凯
Standard Queen Room
Stayed in Apr 2026
Solo traveler
5 reviews
6.5/10
Posted on Jun 2, 2026
Suggestions for improving hygiene: - The iron caddy in the bathroom is rusty; it's recommended to replace it with a space aluminum one. - The windows and curtains are dirty. - Some areas on the walls are dirty; it would be better if they could be repainted.
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Response from Property: THANK YOU FOR YOUR FEEDBACK ,WE'RE TRULY SORRY YOUR EXPERIENCE DIDN'T MEET EXPECTATIONS.
Guest User
Standard Twin Room
Stayed in Oct 2025
Solo traveler
8 reviews
8.5/10
Very good
Posted on Nov 24, 2025
The room beds are clean , a lot of food varieties nearby the hotel , I will stay again next trip.
Response from Property: Thank you for your GOOD review! We’re so glad you enjoyed your stay at Lucky Hotel and hope to welcome you back soon. 😊😃😘Best regards,The Lucky Hotel Team
Ah Mei
Standard Queen Room
Stayed in Sep 2025
Family
3 reviews
6.5/10
Posted on Oct 21, 2025
Lucky hotel is considered as a budget hotel within the area. It is located in between the Pelangi night and morning market. It is easy to find food nearby. The Giant Leisure Mall is just within walking distance. The staff is friendly and helpful. The room itself is neat and the floor has been swept. However when we look closely, one side of the pillowcase is dirty. The toilet is small and the toilet bowl had a thick stain which appeared unpleasant. When the toilet bowl lid is lifted up, there is a strong smell similar to those dirty drains. Furthermore, the cigarette smoke from the corridor will spread into the whole room even though the door has been closed. Lastly, broadcasts of prayer using speakers can be heard very early.
Response from Property: Dear customers,Thank you very much for taking the time to share your experience at our hotel, and we are very sorry for the problems you encountered during your stay.We deeply regret that you have not been able to experience the consistent high-quality services of our hotel. We have carefully reviewed the issues you mentioned and have taken a series of measures to improve our services. Your feedback is very valuable to us and helps us identify and solve some existing problems.We sincerely look forward to the opportunity to demonstrate our progress to you and regain your trust.If you have further questions or suggestions, we welcome you to contact us at any time. Thank you again for your feedback and we look forward to providing you with a more pleasant stay.
Hungry Camel Malaysia
Standard Queen Room
Stayed in Apr 2026
Business traveler
3 reviews
8.0/10
Very good
Posted on May 20, 2026
The room is clean, toilet water pressure is good, parking is hard to find at night.
Response from Property: THANK YOU FOR YOUR FEEDBACK AND SUPPORT. WE ARE LOOKING FORWARD TO WELCOMING YOU BACK SOON.
Sakshama Koloski
Standard Queen Room
Stayed in Feb 2026
Solo traveler
30 reviews
6.5/10
Posted on Mar 9, 2026
The 3 nights I was there there was a festival with drums and fireworks even after 2am. The festival was just outside the hotel so not really a calm location.
Response from Property: THANK YOU FOR YOUR FEEDBACK,WE'RE TRULY SORRY YOUR EXPERIENCE DIDN'T MEET EXPECTATIONS.
Huangjunwen
Standard Twin Room
Stayed in Apr 2026
Business traveler
86 reviews
6.0/10
Posted on Jun 3, 2026
Facilities: Average Cleanliness: Average Ambiance: Average Service: Average
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Response from Property: thank you for your feedback and support.
Guest User
Standard Queen Room
Stayed in Jul 2025
Couple
2 reviews
9.5/10
Amazing
Posted on Aug 26, 2025
Not bad for budget,staff good Nearest for going everywhere in jb Valuable for shortstay
Response from Property: Thank you for your GOOD review! We’re so glad you enjoyed your stay at Lucky Hotel and hope to welcome you back soon. 😊😃😘Best regards,The Lucky Hotel Team
Sachin Arjun Sawant
Family Room Without Window
Stayed in Apr 2026
Family
17 reviews
7.0/10
Posted on May 2, 2026
Hotel was ok, no lift reception is on 1st floor, plenty of food options
Response from Property: THANK YOU FOR YOUR FEEDBACK AND SUPPORT
azying
Standard Queen Room
Stayed in Apr 2026
Couple
1 reviews
7.0/10
Posted on Jun 5, 2026
Lots of eateries nearby, plus a police station. Felt very safe.
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Guest User
Standard Queen Room
Stayed in Mar 2026
Solo traveler
15 reviews
6.0/10
Posted on Apr 19, 2026
Convenient location easy go everywhere and find local food Stayed n times
Response from Property: Thank you for your feedback and support, and we wish to see you again.
pearltan
Standard Queen Room
Stayed in Dec 2025
Couple
1 reviews
7.5/10
Posted on Feb 3, 2026
Room was ok, decent but many mosquitoes. always got bite no fridge but what u pay is what u pay
Response from Property: Thank you your review. We're happy the room was okay, and we sincerely apologize for the mosquitoes. We're already working on additional mosquito control to improve the experience. Thanks for letting us know.
DavidZX
Standard Queen Room
Stayed in Nov 2025
Solo traveler
1 reviews
8.5/10
Very good
Posted on Jan 18, 2026
The service is good, location is nice, not too noisy and feel safe since closer to police station.
Response from Property: Glad to heard that and thank you for your feedback and support. We will wish to see you again.
Guest User
Standard Queen Room
Stayed in Mar 2026
Other
7 reviews
8.0/10
Very good
Posted on May 1, 2026
I'm quite satisfied with the location and environment.
Response from Property: THANK YOU FOR CHOOSING US AND FOR YOUR FEEDBACK.
Guest User
Standard Queen Room
Stayed in Oct 2025
Solo traveler
40 reviews
5.0/10
Posted on Dec 27, 2025
It is suitable for a night stay after partying in Johor Bahru before i return to Singapore. No frills. There are however nice food in the night food centre. Numerous KTVs are within reach by foot.
Response from Property: THANK YOU FOR YOUR FEEDBACK AND SUPPORT.WE ARE WISH TO SEE YOU AGAIN.