Miyabi Hotel Permas

was a plesant stay. Room is quite spacious but however a little noisy that the window was not perfectly sealed. can hear the traffic sound and people talking from my window. Service was great and check in procedure was simple. Room was clean and neat. Bed was comfy, will be back again next round :) Most importantly about permas was the location and access to food and industrial area. its an impressive location

Nice good japanese stay boutique hotel. Food and drinks nearby. Koi pond inside was cute.

Not too far location from JB town. Walking distance to many restaurants

Hotel was clean, generally. We just needed a space to stay during ramadhan shopping. However, when we checked in, the window was open (possible for burglars to enter bc we were at ground floor), a bag of coffee was on the door handle and there was a literal spider when we saw the toiletries. However, i do think the hotel is worth a shot for a few days stay.

The hotel location is very good, got a lot of restaurant and food center. The room is clean and no unpleasant odour.

I loved how convenient the location of the hotel is. It is slightly away from midvalley so the mall is still accessible, and it’s very near AEON mall. on weekends, there’s even a pasar malam just 5min walk away. the hotel room is clean and minimalist. if i were to be picky, it’d be the room card key is very old and there are no tissues in the room. otherwise, it’s a fantastic stay!

Loved the clean and spacious room. We have stayed here a couple of times and the cleanliness and the crisp bedsheets are still maintained. Only thing I would like to suggest is to change the towels as it's not white anymore. They have friendly staff as well.

I am extremely disappointed with my stay because of the hotel's irresponsible front desk service. I booked a Signature Deluxe Room, and the photos shown during booking clearly included a sofa and a bathtub. The room was also priced higher than the standard rooms, so I expected to receive the room I had paid for. However, when I checked in, I was given what appeared to be a standard room without a sofa or bathtub, and the room was noticeably smaller than what was advertised. The most frustrating part was the front desk's response. When I informed them that I had been assigned the wrong room, they simply blamed Trip.com, claiming that Trip.com had uploaded the wrong photos. This is not an acceptable excuse. As a guest, I booked based on the information and room category that was presented, and I paid a higher price for it. Instead of taking responsibility or trying to resolve the issue, they shifted the blame to a third party. Their unprofessional attitude made me feel like I had been misled and treated like a fool. This experience has greatly affected my impression of the hotel. I hope the management takes responsibility, ensures that room descriptions and photos are accurate, and provides better training to the front desk staff on how to handle customer concerns professionally.