Hotel Kerber

good experience

Location is good, food market next door which is handy, within walking distance of everything, 20 min walk to the beautiful cathedral. Hotel felt like an Art gallery, beautiful interesting arts hanging everywhere. Breakfast was average. Staff are friendly. Only negative thing beds don’t have proper blankets or thick covers for sleeping, only a thin sheet. Middle of night we got very very cold and we looked around room we couldn’t find any blankets to cover ourselves. I don’t understand how this works no covers on bed!

Kerber canceled my reservation the night before. They booked another hotel room for me at a different hotel. The room at the hotel was less expensive. I need be be refunded the difference.

The hotel staff was very helpful and polite. The room was ok (a bit on the smallish side) and the breakfast was quite good. There was a private parking with gates behind the hotel, which was great. Right next to it there is a supermarket, which is useful.

The hotel is in a very good location. The staff speaks excellent English. There are many cafes nearby. At first, I was given a dirty room. When checking the room, the girl from the reception honestly admitted that she had not checked the work of the cleaning lady. A cookie for openness. Usually, in such situations, the staff comes up with some kind of nonsense excuse, but here the girl honestly admitted her mistake. Respect for that. Then they gave me another room. It was significantly cleaner, but the stains on the sheets and worn-out towels did not indicate the high standards of cleanliness at this hotel. The friendly dog at the reception was the only positive emotion-causing element.

This Kerber hotel was good for stay it had good bed and good rooms , our room smelled a little so Lana the front desk receptionist came and cleaned the room as there was no other room available The breakfast was ok but the staff was excellent, she even picked me some bread butter and fruits for later snacks I will surely stay at this hotel again