Kitchen was grimy. Sticky handles on fridge & cupboards. For a week stay, only two dishwasher pods & a tiny bottle of dish soap and one roll of tp per bathroom. Bring your own tp & beach items because the property offers ZERO. No chairs, snorkels, toys the beach basics. ZERO “nice to have while on vacation” but front desk very happy to tell you where to buy or rent those items. Check in was a disaster. Because of the road construction, one couldn’t access the main office to check in making process a joke, especially arriving after hours, late at night, in an unfamiliar area on poorly marked roads. Our property wasn’t even near the main office. Staff could have sent a message with the actual address of our unit and how to access the combo for a key instead of having to go through a phone tree (at the elusive office) with operators who couldn’t spell (had to tell the first operator who finally answered how to spell a simple last name three times), and a second operator who couldn’t find the correct combo for our key. Front desk the next morning came across as annoyed and unfriendly at best. Furniture on deck was hazardous. Legs on chairs almost completely rusted through. No sleep for a week due to crowing rooster near bedroom door (illegal to feed-no one knew this yet unit below kept feeding). We opted to stay one night at a different complex in Princeville. Welcoming staff, warm reception, clean condo, no roosters. Finally one night’s rest. Will stay there in future.
