Azoris Royal Garden – Leisure & Conference Hotel Reviews

The hotel has a nice design with a strong Asian flavor. The hotel restaurant service is also very attentive; Sunday breakfast is served an extra hour later than usual.The hotel has free indoor parking available for hotel guests.The hotel is near the airport but is not affected by aircraft noise.

1. front desk - there was a problem with my key. the lady in front desk didn't know that repair must be done to both our keys together. 2. cleanliness - one day our room was no set st all, even thou we left at 9:30 and returned at 16:00. we got a bottle of water, but not every day. 3, maintenance - there was a stuck/clogged sink in the bathroom. the bed had a broken leg.

This was the first time in ponta delgada and the hotel was really well located, amazing breakfast and great indoor. If you’re considering going to Azores I would highly recommend.

Great Hotel in PDL. Location is great. Recommend 100%

Great pool and sauna. Room big and very central location. Breakfast was very good.

Good value for money but service led a bit to be desired, for instance I asked for slippers and they gave me some but made me go down to get them

Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening. Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb. It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying. Rooms were very clean although signs of some wear and tear are already starting to show. Location is EXCELLENT and staff helpful, polite and welcoming. Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.

Very nice hotel. The front desk arranged to get my room earlier than 3pm. Staff was super helpful and very friendly. Everyone speaks English. Comfy bed. Burgers at the bar was delicious and breakfast was great. Close to shops, supermarket, gas station and cafe making it a prime location for my first time in Ponta Delgada. It was just a stopover but wish I stayed longer.

Wonderful hotel! Helpful staff, helped with booking a taxi, and answered any questions I had promptly. The room was spacious. Breakfast was good, and there was a coffee machine in the room. I didn't like the lack of a kettle or tea in the room. It's a 10-minute walk from the city center. Great pool and jacuzzi. The sauna was a bit on the cool side. I liked the early breakfast option for early departures – you can eat from 5 a.m., although the selection is limited, it's still very convenient. On the downside, the soundproofing isn't very good.

We had a great stay at this hotel during our three-day family vacation in Ponta Delgada! From the warm welcome to the comfort of the facilities, everything was perfect. The rooms were spacious, clean and well equipped, providing us with an excellent rest after days exploring the Azores. The breakfast was varied and delicious, with options for all tastes. The location of the hotel was also a big positive point, allowing us easy access to the city's main attractions. Furthermore, the friendliness and availability of the staff made all the difference in our experience. Without a doubt, a hotel that we recommend and would love to return to!

We really liked it The location is great, the breakfast is very good! The beds are super comfortable

The location is close to the airport, but the bus from the airport to all Ponta Delgada hotels is a flat price. The breakfast is relatively simple. We ate it for four consecutive days and it was a bit greasy. The indoor facilities and environment are normal four-star hotels.

Great service Friendly people

A good hotel located very close to the centre, with easy parking nearby. The staff is not very friendly but they are helpful. Breakfast was fine for a buffet, but nothing spectacular. The room lacked a lot of light, you were in semi-darkness and in the bathroom I lacked light for basic makeup. There were also no hangers to hang bags or jackets, only the hangers in the wardrobe.